Alison Matthews | Page 8

Awesome From sales to financing always was very personable this is our 4 th vehicle from this dealer they make it easy to come back it was after 9 when on a T From sales to financing always was very personable this is our 4 th vehicle from this dealer they make it easy to come back it was after 9 when on a Thursday when we finished up never seemed rushed , alison in financing was absolutely awesome !!!! Give her a raise lol More

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Awesome experience I had an awesome experience purchasing my first Toyota at Charlesglen Toyota. The whole dealership had a very positive vibe to it and then dealing wit I had an awesome experience purchasing my first Toyota at Charlesglen Toyota. The whole dealership had a very positive vibe to it and then dealing with Kate was a real treat. First of all she was very friendly very professional and her product knowledge was excellent. Alison in Finance was very good as well - she was very respectful of our time but was very thorough and also a treat to deal with. Overall it was an awesome experience. More

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Will not go anywhere else I just had the most amazing experience at Charlesglen Toyota. From the minute I walked in I was treated differently than any other dealership I’ve eve I just had the most amazing experience at Charlesglen Toyota. From the minute I walked in I was treated differently than any other dealership I’ve ever been in - like a friend. They worked with me within my budget and never tried to sway me to invest “just a little more” like others. They never questioned why no one else was with me to make my purchase (another dealer suggested I take the offer home to talk it over with the man of the house). They’re transparent, honest, and obviously pride themselves on high integrity. Sean (sales) found me an amazing deal, and Allison (finance) made it all possible. My kids and I are comfortable and safe thanks to you - thank you! You’ve made a repeat client out of me, for sure. More

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Excellent service from sales, finance to service. Mike, Alison, Alex, to Dan and everyone in between = amazing service. We will never go to another dealership. Charlesglen has made us feel like family Mike, Alison, Alex, to Dan and everyone in between = amazing service. We will never go to another dealership. Charlesglen has made us feel like family. More

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Well organized and courteous staff We had been put off by other dealers before but found Charlesglen Toyota to be a different experience. Staff were excellent, professional and courteo We had been put off by other dealers before but found Charlesglen Toyota to be a different experience. Staff were excellent, professional and courteous without being pushy. I felt my needs were listened to and respected. Glad we went to Charlesglen! More

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Excellent Experience! I was referred by two people who had great experiences both buying and servicing their vehicles at Charlesglen Toyota. I was promised I would be tre I was referred by two people who had great experiences both buying and servicing their vehicles at Charlesglen Toyota. I was promised I would be treated right, and I was. Sean was excellent to work with, as was all the staff. They did a great job providing options when purchasing, and presenting my vehicle on pick-up day by walking me through all my new vehicle’s features. They offered me a fair price on my trade in. I loved my Sienna before, and I’m sure to love my new Rav4. I will service my vehicle here, as this is a dealership I trust. I strongly recommend Charlesglen Toyota. More

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A great Experience My spouse and I find the whole process of car shopping very stressful. Fortunately our test drive, dealing with our salesperson Shane, the paperwork, My spouse and I find the whole process of car shopping very stressful. Fortunately our test drive, dealing with our salesperson Shane, the paperwork, and the delivery of the car was not stressful at all. We were very pleased with every aspect of Charlesglen Toyota’s service and would not hesitate to recommend the dealership to anyone looking for a vehicle. More

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Corolla IM Appreciated the selling approach, up-selling kept to a minimum and had the opportunity to take several vehicles for a test ride. Satisfied with the ex Appreciated the selling approach, up-selling kept to a minimum and had the opportunity to take several vehicles for a test ride. Satisfied with the experience and final selection. More

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Awesome! Having Paul as our salesperson was the best experience I could have had. I came in with one thought, he listened to my story then suggested he has wha Having Paul as our salesperson was the best experience I could have had. I came in with one thought, he listened to my story then suggested he has what he thinks I would love. Guess what I did! We purchased that very first vehicle because Paul listened, was available always and did exactly what he said he would do and went beyond to be helpful. Thank you Paul! More

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Excellent purchase experience This is the second used Rav 4 we have purchased from Tyler Medland at Charlesglen Toyota in the past two years. We simply contacted Tyler and asked h This is the second used Rav 4 we have purchased from Tyler Medland at Charlesglen Toyota in the past two years. We simply contacted Tyler and asked him to keep his eyes open for the type of vehicle we were looking for. With absolutely no pressure, Tyler contacted us whenever a vehicle came in that he thought might be a good fit for us. We really appreciated the fact that Tyler worked hard to find the right vehicle for us, and negotiated respectfully to get us a fair deal. Without a question, we will return to Charlesglen when looking for another vehicle due to the excellent customer service we have received from everyone we have dealt with. More

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