Alison Matthews | Page 4

Speechless! I need a minimum of 25 words to submit this review? Mmmm I have nothing important to say, 19 more, almost, there it is! review? Mmmm I have nothing important to say, 19 more, almost, there it is! More

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Just bought our Toyota Tacoma this month. Ms. Anne Reyes is very accommodating and helpful. She is the most patient person we’ve ever dealt with. My husband calls her anytime of the day or night & she never is very accommodating and helpful. She is the most patient person we’ve ever dealt with. My husband calls her anytime of the day or night & she never complained about all the questions we had. She is very honest and you can trust that she will provide you the best service and deal you can imagine. Ryan and Alison are equally amazing. They helped us a lot on what packages to get to maximize the full benefit of having a Tacoma. Excellent job guys. We appreciate your assistance so much. More

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I just picked up my new 2020 Tacoma from Tim and the team at Charlesglen Toyota! This is my second vehicle purchased, the last was a used Dakota, which I still have and use! Tim sets the bar very high for li at Charlesglen Toyota! This is my second vehicle purchased, the last was a used Dakota, which I still have and use! Tim sets the bar very high for listening to the customer, finding exactly what they need, and makes it happen! I knew that if I bought a new vehicle, it would be a Toyota, and it would be from Tim. I have no idea what he does to make his team head & shoulders above the competition, but is is an awesome experience! Thanks Tim, keep doing what your doing! More

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I have just leased my 5th car from Charlesglen and have never had a bad experience. Everyone I dealt with, Paul, Alison, Phil and Jim were friendly, professional and they all made the process easy and eve never had a bad experience. Everyone I dealt with, Paul, Alison, Phil and Jim were friendly, professional and they all made the process easy and even fun. I would happily recommend Charlesglen to anyone wanting to buy or lease a Toyota. I drove away in my 2020 Coralla SE upgrade with a huge smile on my face. I'll be back in the next 4 to 5 years for my next vehicle and who knows maybe it will be a Rav this time. More

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This dealership is very good, from the people you meet at reception and at every step of the way. Thanks to Mike for being so patient with me through this processVery respectful, friendly and courteous, than reception and at every step of the way. Thanks to Mike for being so patient with me through this processVery respectful, friendly and courteous, thanks. More

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This is my 3rd vehicle I've leased from Charlesglen and I've had nothing but fantastic service from everyone there. I've been going to Charlesglen since 2012 and I highly recommend them. Thank you to every I've had nothing but fantastic service from everyone there. I've been going to Charlesglen since 2012 and I highly recommend them. Thank you to everyone that helped get me into my new Rav4, I love it! More

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Excellent service from the front desk staff to the salesperson Val (loved the cookies), to Jim and the finance lady. All excellent. Thank you we are very satisfied with the purchase. salesperson Val (loved the cookies), to Jim and the finance lady. All excellent. Thank you we are very satisfied with the purchase. More

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Great service! It was a pleasure to buy my new car from start to finish, I would highly recommend to anyone purchasing a used vehicle. start to finish, I would highly recommend to anyone purchasing a used vehicle. More

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Mitch was a great salesperson, got us a great deal. Entire staff was very friendly to me and made the purchasing process very simple and enjoyable Entire staff was very friendly to me and made the purchasing process very simple and enjoyable More

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I traded in my 2016 Sienna for a 2015 Volvo XC 60. The Volvo passed the government inspection. After a few days of driving it I noticed a steering issue. They agreed to look at it. It turned out to be a s Volvo passed the government inspection. After a few days of driving it I noticed a steering issue. They agreed to look at it. It turned out to be a steering box issue. Quite expensive. They could not do the work at Toyota due to a programming issue only Volvo can do. They arranged Valentine Volvo to do the fix. At no charge to me. I’ve had issues with other dealers AFTER I bought a used car and they sweet talked their way out of it. I feel they gave me a fair price on my Sienna. The after sales service on the used one was exemplary. In closing, CHARLESGLEN TOYOTA CAN BE TRUSTED AND STAND BY THEIR WORD. They earned my repeat business and I would send my mom there. Douglas Grant. More

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