51 Quebec Kia Dealers

excellent sales staff, service is good and very polite - Diego

excellent sales staff, service is good and very polite and shuttle driver very nice. however if you bring your car in at 8am for a change into winter tires , and service don't t expect it ready until 5pm.

Very poor experience: 2-month-old vehicle, 3 defects, and - Ange K

Very poor experience: 2-month-old vehicle, 3 defects, and deeply disappointing after-sales service. Vehicle with ~25,000 km, 2024 model, purchased two months ago. Before signing: excellent service, fast responses. Immediately after signing: completely different story. -Delivery defect (peeling bumper paint): Reported immediately with dated and geotagged photos. It took nearly 2 weeks of follow-ups (calls, texts, emails) with no appointment. We ultimately had to show up in person to get a date. We were asked to sign a delivery non-conformity form but were refused a copy despite requesting one. The vehicle was kept for about a week for the repair, without a courtesy car (even though we asked). -Windshield washer reservoir issue: Took 1 month of follow-ups to get an appointment. Upon arrival, there was no record of the appointment in their system. The issue was fixed the same day, but only after we insisted on not leaving the vehicle for another week (which was their initial plan). -Rear camera (unresolved issue): Moisture/condensation inside the camera module, making the image unusable for 1–2 weeks after rain or cold weather. We were initially told this was “normal.” After contacting Kia Customer Care, who confirmed it is not normal, we are now told to come back “the same day it happens” — despite having provided photo evidence. With 3–4 week appointment delays, the issue dries up before any visit. As of today, we are still driving with a defective camera. My advice: I do NOT recommend. If you still decide to buy here, inspect everything BEFORE signing and get every promise in writing, with a copy provided immediately. If you’re buying here to save a few dollars, remember: peace of mind has a price — and you won’t get your time back.

Très bon service vendeur Mathieu Levesque très... - Johanne.poirier77

Très bon service vendeur Mathieu Levesque très sympathique ainsi que Gabrielle pour la signature du contrat de vente .Tres satisfaite de l accueil et du service

Disgusting service, rude, unhelpful, damaged my car, - 514MTL

Disgusting service, rude, unhelpful, damaged my car, failed to responsibly. Quoted me over $700 to fix the damage they caused. I ended up getting it repaired for $80. So not only did they damage my car, they tried to rip me off, and this wasn’t the first time. They’ll always find a way to bill you for something you don’t need or want.

J’ai eu une conversation avec un associé à propos d’un... - Armand

J’ai eu une conversation avec un associé à propos d’un véhicule d’occasion et pris un rendez-vous pour le lendemain avec l’intention d’acheter. 1h30 de route pour me faire dire que le véhicule était vendu depuis une semaine et que ce n’est pas la première fois que des erreurs du genre se produisent avec cet employé. Le véhicule en question était encore disponible le matin même sur Facebook ainsi que leur site web. Inexcusable, surtout que ce n’est pas la première fois. J’en ressort très déçu malgré que l’acceuil au concessionnaire neuf et d’occasion était courtois.

Anywhere else! - Floger

Bought a gently used Kia Optima SX-T (under 15k). Deal was made over the phone. Pick up date and time was set. I travelled 6 hours by train to pick up. Car was NOT ready added with the insult of not having an advertised part on the car included. I had to insist they include the piece or I walk from the deal. They (reluctantly) 'threw in' the part which needed time to install. I was forced to spend the night and get the car in the morning. Car was not fully detailed inside. Very disappointed at the the level of professionalism.

We have over 188 Kia in our fleet, most of them in - bernard

We have over 188 Kia in our fleet, most of them in Montréalé This is where we find the best for purchasing, servicing and buying parts for our fleet. Despite that we have Kia dealership much more closer to our office, we prefered by far Complexe Kia. Kudos to their entire team.

André Perrault doesn't really know much about the... - KiaJolietteSucks

André Perrault doesn't really know much about the used car he sells. Didn't made the appropriate check up on the car even if asked to. To make a long story short, just don't deal with him. And as I can read from the previous comment, I'm not the only one who had a bad experience with this guy.

Poor customer service.Luc Fournier, general manager of... - nlavoie70

Poor customer service. Luc Fournier, general manager of Kia St-Constant, did not want to make an arrangement on an invoice that I had to pay (1 month and a half warranty exceeded and over 5 000 km). Moreover, he added arrogantly : you bought your vehicle at another dealership !! Well he just lost a customer (future reparations and new customer to come...) I did a complaint to Kia Canada.

Great Service - Oriana

We dealt with Mr. Daniel-Gilbert Bertrand and found him to honest and truly not pushy. He tried to really help in meeting our expectations without an hidden agendas or sales tacit.. Never felt rushed and listened to our every concern. Visited other dealer prior to him but I can say this experience was one of the best. Unfortunately we didn't purchase/lease a vehicle AT THIS TIME however it was only due to allowing my daughter to get in a few more courses of driving (Learners permit) to make sure we would be buying/leasing the right vehicle to suit everyone in my family needs. Will not hesitate to go see him again when time is right for us and finally getting the Kia Soul 2018. I highly recommend giving Mr. Bertrand and this dealership a chance.

Bought a 2011 Sorento. Sales experience was good except... - jeremiewi

Bought a 2011 Sorento. Sales experience was good except the followup after the purchase and when we were waiting for the delivery of the vehicle. If I did not call to follow up with the sales rep, I'm sure they would not have made the promised delivery date.

Went to buy a new Kia Fort5 EX automatic. The seller was... - MaxThunder

Went to buy a new Kia Fort5 EX automatic. The seller was at first ok, he didn't try to sell the car much but he answered all my questions and let me try the car. When it came down to negotiating the price, the first offer was largely over MSRP. I made a counter offer, and they came back with the exact same offer worded differently (bi-weekly payments instead of monthly payments, a classic immoral trick). I left at that moment, as I don't deal with dishonest people. They clearly tried to take advantage of me, and would never do business with them. Now I'm pondering whether it's better to show them that you know the right prices and everything, or if you should play the naive card to detect the dishonest car dealers.

While vacationing in the Gaspe, we had a signal light - Carl

While vacationing in the Gaspe, we had a signal light stop working. Stopped in at the Matane dealership.hopping that they could check it out and maybe arrange for the repair the following day. The service manager fiddled with their schedule and asked if we could comeback in a half hour. We did and they had the light working a short while later. Great service from a personable employee.

We called to have a test drive. - Maxx

We called to have a test drive. easy appointment. On arrival, the vehicle was ready. But the retailer had deliberately hidden the condition of the vehicle: mirror torn out scotched with duct tape, door pushed and a lot of rust! And obviously no negotiation possible on the price still high. In short: more than an hour drive for nothing.

Changements d'huile - Nomade

Je dois d'abord dire que le personnel chez Kia Brossard a toujours été très courtois envers moi et très serviables. Rien à redire sur ça. Lorsque j'ai acheté ma Sportage usagée chez Kia Brossard, j'ai eu droit à quatre changements d'huile gratuits. J'ai donc fait faire les quatre changements d'huile suivant l'achat de mon véhicule chez Kia Brossard. À chaque visite on me remettait une "fiche d'inspection du véhicule" où doivent être notées les vérifications faites lors du changement d'huile. À chaque visite, on m'a remis cette fiche et à chaque visite il n'y avait rien à signaler à l'intérieur/extérieur, rien à signaler sous le capot et rien à signaler sous le véhicule. J'ai même demandé au personnel du service si les freins faisaient parti des vérifications lors de ces visites. Ils étaient en très bon état lors de l'achat du véhicule alors j'étais rassuré lorsqu'il m'a indiqué que oui, en me montrant la "fiche d'inspection". Au dernier changement d'huile le kilométrage était à 80,898. J'étais à 87,500 km, donc j'étais presque dû pour un prochain. Et voilà que j'entend un bruit de cognement sous mon véhicule, qui se change en l'espace de quelques jours en un énorme grincement lorsque je freine et un nouveau bruit de cognement mais à l'avant cette fois (je tiens à préciser que je n'ai fait que de la route "normale", ville et autoroute). Je vais chez mon garagiste habituel, que j'aime beaucoup (Garage André Lemay à LaPrairie). Mes freins arrières étaient tellement usés qu'il ne restait plus rien "ils étaient sur les bolts" m'a dit mon garagiste. Il m'a même conseillé de ne pas utiliser mon véhicule d'ici à ce qu'il ait une place pour faire la réparation. J'ai dû remplacer les plaquettes, les disques et les étriers de mes freins arrières, remplacer un bearing avant et un link. Bref j'en ai eu pour près de 1000$ pour réparer tout ça. Pensez-vous vraiment qu'une telle usure ai pu se faire en moins de 8000$ km? Je ne crois pas. Pensez-vous vraiment que les mécanos ont vérifié mes freins lors des changements d'huile? Je ne crois pas. Pensez-vous vraiment que je vais recommander ce concessionnaire? Certainement pas. Les gens du service sont très gentils... c'est tout.

Nice service - ali

realy nice service i got there, i would recommend anyone to go buy a car there. pretty happy with my purchase so far i have no complaints