73 Ontario Hyundai Dealers

We purchased our vehicle from Dean. - Frank

We purchased our vehicle from Dean. He was profesional from the moment we met,took us for a test drive and within 1/2 hour we made a deal.Explained to us how much could in a short time, was helpful and took care of all the small details.Also helpful was Chris on 2 occasions after the purchase. Nice people to do business with we will come back next time.

Our Salesperson Matt Boutin was fantastic-he was very - Dave DaCosta

Our Salesperson Matt Boutin was fantastic-he was very thorough and took the time to show us each car. The service department installed the HITCH and took care of our needs. Thank You so much for all your help: the car is fantastic!!! Definetly will refer Newmarket Hyundai to friends-Thanks Dave

I recently bought a new Venue and my salesperson Chris - Shawn

I recently bought a new Venue and my salesperson Chris Milner was excellent to deal with. He made the entire process simple and painless. I would highly recommend him to anyone shopping for a new Hyundai!

Just a shout out to Kathie Foster in particular (yes, the - peters

Just a shout out to Kathie Foster in particular (yes, the cat lady) who exemplifies what excellent service and commitment to the customer experience should look like. We had some problems with Hyundai Canada and Kathie came on board and championed our situation. I am not a very approachable person and don't like to have my personal space invaded. It's just who I am. Kathie got/gave a hug today. If the enormity of this is lost on you, then I can only try to understand.

We just purchased our first Hyundai and also our first - Bren and Doug

We just purchased our first Hyundai and also our first hybrid. We have had an amazing experience with Mary-Lou! No pressure, and all the answers. We felt listened to with all of our questions and she helped us immensely with the learning curve of a new vehicle. Throughout the process she encouraged us to make our own decision and be confident it was the right vehicle for us. Her sense of humour was a delight.

Ordered a 2025 Santa Fe Trend Hybrid in May 2024. - mikemandy

Ordered a 2025 Santa Fe Trend Hybrid in May 2024. it arrived as promised Oct. 2024. We were advised along the way of build & delivery date by Karan. Hamilton Hyundai dealership has a professional approach to customers wants & needs. Overall it was a very good experience.

BEWARE of the Service Department! - Beware

BEWARE of the Service Department!! Hard to believe and disgusting, but could happen to you. Took my vehicle in for an oil change and tire rotation. They said my back brakes and rotors had to be replaced, right away, $850. My vehicle was not even three years old with 33,000 kms and I hadn’t detected any hint of a problem. I asked for the parts. There’s no way those brakes and rotors came off of my car!! Stopped by a privately owned auto repair shop and showed them to a mechanic there. He agreed and said “But what can you do about it”. Unfortunately, nothing. BUT, I can let other customers know to BEWARE!!

Very dissatisfied with service department. - Cruising C.

Very dissatisfied with service department. Waited 2 hours fora simple oil change. Waited at the drive in door 10 minutes because cars were backed up inside. I finally went in and was told they were 15 minutes behind. I toldhim I would wait for my car. My last oil change before this one took 1 1/2 hours. Very poor service.

I purchased a 2021 Hyundai Tucson last month. - Andy

I purchased a 2021 Hyundai Tucson last month. While the experience with the sales representative was okay, I found the process of reviewing the Sales Agreement was terrible. I urge all potential customers to take the time to review each and every entry on the BILL OF SALE prior to signing. This dealership had added: EXTENDED WARRANTY, PROTECTION PACKAGE, and WINTER PACKAGE, which amounted to over $6,000.00 to the total purchase price. I was fortunate to catch this and had two of these charges removed, but failed to notice the exorbitant WARRANTY CHARGE. I feel this dealership was very deceptive in its dealings with me. I do acknowledge it is the customer's responsibility but the dealership also should be more customer focused. Just a heads up for any future customer.

I recently bought a 2025 Venue Ultimate from Attrell - Damian Ali

I recently bought a 2025 Venue Ultimate from Attrell Hyundai, in Brampton. This was the second vehicle I purchased from this dealership. The salesperson who dealt with me was Paul DanPaul. He was very patient with me over the course of three visits and two test-drives before I made my final decision. Sales Manager Connor Attrell authorized a very good price for the new vehicle and I was satisfied with the amount I received for the trade-in of my old vehicle. I was told that the new Venue would not arrive for about 6 weeks, but Connor obtained the vehicle in the colour I wanted from another GTA dealership within a week of making my purchase. I am very satisfied with my new Venue Ultimate and grateful for the wonderful service I received at Attrell Hyundai.

[Samir Abdulmenan] at [Hyundai Ajax] I recently had - nisha

[Samir Abdulmenan] at [Hyundai Ajax] I recently had the pleasure of purchasing a new car from Hyundai Ajax, and I can’t say enough good things about my experience, all thanks to Samir Abdulmenan. From the moment I walked in, he made me feel welcomed and comfortable. Samir took the time to understand my needs and preferences, guiding me through a range of options without any pressure. He had a deep knowledge of cars and was able to answer all of my questions, which made the decision-making process much easier. I appreciated that he listened to my budget concerns while still showing me vehicles that exceeded my expectations. What stood out the most was Samir's genuine enthusiasm for helping me find the perfect car. He tirelessly worked to ensure I was satisfied with my choice.

We purchased a 2020 toyota Rav4 from Bank st Hyundia in - Very dissatified consumer

We purchased a 2020 toyota Rav4 from Bank st Hyundia in May. They told us that the car came with winter tires on rims. When we went to pickup the car our salesperson told us that the tires had been removed from the car and sent to storage. Weeks later and several calls by us to keep reminding them that we still had not received the winter tires. They eventually got them. Now that it is the fall we went to have winter tires put on the Rav4 and found out that the do not fit our car. I texted the salesperson we dealt with and he said those were the tires that came with the car with no solution offered. I emailed customer support and they have not bothered to respond. Very disappointing. Not sure where to turn to next. Ed Kennedy

I picked up my new 2024 Hyundai Kona from Pathway Hyundai - ottawa94

I picked up my new 2024 Hyundai Kona from Pathway Hyundai in April 2024, and unfortunately, the experience has been incredibly disappointing from the start. On the scheduled pickup day, the delivery was delayed without proper explanation. When I finally received the vehicle, it was covered in oil handprints and smudges, which was confirmed by the sales representative, Xuan Guillaud. This was extremely inconvenient, as I had to spend time detailing a brand-new car myself—despite paying delivery and prep fees to the dealership. As part of my purchase, I was promised a set of winter tires. I made it clear to Xuan that a competing dealership had offered a winter tire package with Goodyear tires, and she assured me that Pathway Hyundai would beat the competing offer by $0.50 on the payment. I even showed them communication from Xuan confirming they would match the competitor’s offer and that she had asked me to confirm that I was requesting the same accessories listed on the competitor's invoice—specifically the Goodyear winter tire package and WeatherTech liners. Given this, I had every reason to expect equivalent products from Pathway Hyundai. During the signing in August, the finance manager, Guy Smith, explained that the invoice system couldn't specify the tire brand, but he promised that the parts team would provide the correct brand based on our agreement. In October, I followed up with Xuan to ensure everything was in order for my winter tire installation. However, when I arrived at the dealership, I was told I would be receiving Starfire tires—nowhere near the equivalent quality of Goodyear or similar brands. This was unacceptable, as I paid half of the $1,600 winter tire package under the understanding that I would receive premium tires. When I tried to reach out to Xuan and Guy on the day all these issues were unfolding, I was met with complete silence from both of them. The only person I was allowed to speak with was the sales manager, Niroop Sinha, who was unwilling to help or negotiate in any way to resolve the situation. I escalated the issue further, but not only did the dealership refuse to change the tire brand to meet the agreed standard, they also didn’t offer to credit me any money or provide service to make things right. In an attempt to compensate for the initial poor condition of the vehicle, they did offer me a complimentary detailing in the future. However, when I went in for my winter tire installation, the detailing was not completed due to the issues that arose that day. Now, I have to deal with the inconvenience of rebooking the detailing myself. I am extremely hesitant to bring the vehicle back to them, especially as I do not live nearby. This entire experience reflects very poor customer service and a lack of care for their customers' time and satisfaction. The only positive experience I had was with the service department. Amy Daniluck was understanding of my concerns with sales and could see the situation from my perspective, which was a refreshing change. Additionally, Raph Mercier kindly ensured that the detailing I had originally booked was credited after it couldn’t be completed that day. This entire ordeal has left me feeling deceived. I agreed to one thing, but the dealership delivered something far inferior and managed the situation poorly. The lack of accountability, failure to correct the issue, and unwillingness to offer meaningful compensation reflect a complete disregard for customer satisfaction. I cannot recommend Pathway Hyundai after this experience. They failed to deliver on their promises and handled the situation in a way that left me feeling scammed. Avoid this dealership if you want transparency, honesty, and quality service.

Sebastian was my sales person and I was very pleased with - gabby jeans

Sebastian was my sales person and I was very pleased with his service and I would recommend his services as well as Burlington Hyundai

Gary and his team were amazing to deal with, no questions - WrightD

Gary and his team were amazing to deal with, no questions went unanswered and they took the extra time to make sure the deal went through without a hitch. I certainly don't take this team for granted. They earn all the respect they deserve.

I have had a very bad experience with Bolton Hyundai. - Jagdeep Bedi

I have had a very bad experience with Bolton Hyundai. I am writing feedback after 3 months of my car purchase. I bought a Tucson 22 model, and they gave me full assurance that this is a certified car and all, but just after 2 months, it started giving an issue of oil leakage. When I went to them for the issue, they suggested I get the fuel injector cleaned and charged me $350. They said that this came under wear and tear. If it is part of wear and tear, they could check it before giving it to the customer. How come wear and tear happened just in 3 months. Their sales team is very smart and can sell anything to you at a high price. Once the car is sold, they least bother about the service. Don't get into that trap. I am escalating the issue to Performace Group as well as Canada Hyundai for a better resolution. Jagdeep

I got my 2015 Santa Fe serviced on September 11/24 at - Den Pej

I got my 2015 Santa Fe serviced on September 11/24 at Streetsville/Nav Bhattia’s Hyundai (SO #471943) to have the starter, front wheel, and brake and tail lights that were all acting up or malfunctioning looked at. I was taken care of in the service shop by the assistant service manager Chetan Batra and Omar, both of whom were great in person. An Uber was arranged to take me back home which was nice. Total charges for a new battery, ball joint and 2 lights was $830 or so - very, very pricey. I was told the starter was perfectly fine but right after I left to run some errands that late afternoon, the starter was still acting up. I emailed Chetan 4 times that same evening, with each email containing videos I took of the dashboard while the starter malfunctioned. He didn’t respond to any of my emails. On September 13th I got a call from a female named Alia from Streetsville/Nav Bhattia’s Hyundai to see how my recent service experience was, to which I responded that I wasn’t very satisfied, explained the situation to her and requested a manager call me back. She advised me that one would but to date, as of this writing on October 5th, nobody ever bothered to call me. This lack of accountability and behavior is shameful, having been clearly exhibited at different levels of the location or organization. Based on my poor customer experience, I wouldn’t recommend anyone getting their car serviced here… one can only imagine that the sales department may be as poor but who knows really.

I went to Cooksville Hyundai to get an AC inspection done - saumyakinger

I went to Cooksville Hyundai to get an AC inspection done as it was blowing Hot air in 30 degrees outside. Post a 10 min inspection, service guy came back and said the refrigerant was contaminated and our machine can’t pull the gas out. They claimed I had the wrong refrigerant installed and asked me to take it to another agency where I got my service done from 5 months ago as they claimed they could have done something to refrigerant. I called Kingcross Hyundai and they said nothing was touched related to AC in a oil change service of course. I tried to push cooksville to give me a solution or tell me what the actual issue is as the service was done 5 months ago and AC stopped working 2 days ago. They just basically told me to give them $170 bucks for a worthless inspection and go away in simple words.  I found time to drive 1.5 hour in 30 degrees from mississauga to Kingcross Scarborough location after a week and pay another $170 inspection fee to them due to cooksville's incapability.  Within 10 mins, they found a bird behind the bumper that had the whole AC condenser sheet damaged that caused refrigerant freon gas to leak. They told me the fix was to replace condenser sheet and recharge the gas for $1100 total. I was happy paying the inspection fee to them as they actually found the issue.  I went back to Cooksville hyundai to speak to their Service Manager Phil Scolieri which I thought would be a help considering his position which I am not sure how an incapable person got posted on. I asked him why their rookie mechanic did not tell me the actual issue being the whole condenser sheet being damaged and a literal dead bird sitting in the car and his reply was "Mechanic must have missed it" . I told him the job their team was paid for, was not done properly and the information provided "Refrigerant contaminated" was worthless as I still had to pay another location for the same job they were supposed to do. Phil's reply was "Charge is for the time Mechanic puts into the vehicle, He still worked on it". Even though I was told to take the car to another agency and the time technician put was worthless, I asked him the $170 is hourly however the max time your mechanic put was 10 mins. Phil's response "No, it was more time actually as we do a car wash as well".  I am filing this case with the consumer board as this had me suffer in peak heat for 3 weeks in addition to costing me worthless inspection fees and mental distress of trying to make a guy called Phil understand his job.

I found the end of lease experience disappointing. - stuart_allan

I found the end of lease experience disappointing. I have purchased 3 cars from Gyro dealerships but no more. Treated me like I have never spend a dime in the place

Extremely hard sell! - lmcguire6

Extremely hard sell! We went in to look at the Kona N-Line Ultimate, Found out it could not be had with any interior but black faux suede. Then the upsell startedon a Tucson Hybrid Ultimate. They would NOT give me a price for my trade, a 2019 Cadillac XT4 with full load. After 3 hours, we managed to escape. Since then they have been calling, but thanks to call display, we don’t answer. They have left messages about finfing the colour we wanted, and we never said. By the way, the next day we went down the street to Mike Fair Cadillac and, after a very pleasant hour and a half, had reached a deal on a new XT4 in a nice colour combination, with a perfect list of options.

Arad Mehrpour was amazing! - lnerwich

Arad Mehrpour was amazing! I had a couple of concerns with my Kona and he made sure everything was taken care of. Everything was dealt with in a very professional way. It was a pleasure dealing with him :)

I scheduled an appointment for a recall. - Not Happy

I scheduled an appointment for a recall. Everything started well. I dropped the car, they offered me a ride to work. I sent a text message with the address where I needed to be picked up after work. No one came. I called many times. No one picked up the phone. My wife had to drive from Arnprior to come and pick me up. Then we drove to the dealership. No apologies, nothing. I should have done my homework. They do not answer their phone when you need them. I would just stay way from this dealership.

The Salesman Ghous Shan was super respectful and very - Austine

The Salesman Ghous Shan was super respectful and very attentive. Will definitely recommend him for any of my friends/family.

Each a bad service, I will not refer anyone. - Bhupinder Dadiala

Each a bad service, I will not refer anyone. Just sale the vahicle that's it, second day nobody will even reply properly.

Had my car serviced and it was ready when they said it - Mickey

Had my car serviced and it was ready when they said it would be. Nazeef Ratan was very professional and friendly.

Their Service department is terrible. - 2twigger

Their Service department is terrible. 2023 Hyundia Tuscon Hybrid purchased new at another dealer because the wait time for a new one was 16months according to the salesman. Never had a problem with the dealer I purchased from but it was a rather lengthy trip for service (oil) etc. but made the trip because I was not happy with the Collingwood service Department. While making a trip home, all the error lights came on the front screen AT LEAST 20, AND then the emergency brake light came on when I parked the vehicle so I called the nearest service department,(Collingwood) and was told that they could not even consider taking this vehicle in for repair (down a Tech) and when I talked to the General Manager(Collingwood) I was told to take it back to "where you bought it " (We don't have time) then he suggested that I take it to another "newer" dealer because they might not be as busy !! Well, I called my dealer in Owen Sound, told them about the issue and the treatment in Collingwood and they called CAA had the Vehicle on a Flat bed for delivery to them and then supplied another vehicle to be used until they can find the error issue and repair mine. STAY AWAY from this DEALERSHIP in Collingwood. Nobody needs these attitudes and the problems they create for purchasers

They told me an oil change would be $85+tx. - Dborg

They told me an oil change would be $85+tx. When I went in they said it starts at $85 and could be as high as$150. When I questioned him regarding the high price. He said “I will see what I can do”. An oil change should be a fixed price for make and model. The service manager showed up and said they would do it for $85+tx. The people in the service dept.are dishonest and scamming their customers.

Full of lie when you buy a vehicle from them saying oil... - Raj

Full of lie when you buy a vehicle from them saying oil change for free and tire change life time and warranty info full of lie overall customer experience bad and said rust proof but car is full of rust

The people at Branford Hyundai are so friendly and easy - nalais@me.com

The people at Branford Hyundai are so friendly and easy to talk to. They make this dealership a welcoming place to be.

Very good experience. - Camper

Very good experience. Dave answered all our questions and if he did not have the information he found someone who could answer our questions. Service department also very ready to help .