73 Ontario Hyundai Dealers

I would strongly advise NOT purchasing or serving a a car - Tbirch

I would strongly advise NOT purchasing or serving a a car at Grimsby Hyundai. While the sales experience was fine the overall customer experience was dreadful and concluded with being directly lied to about warranty and other items. The two times my wife and I visited the dealership to purchase our brand new car we were kept waiting well over an hour before being helped. When finalizing the deal the business manager boldly lied about our warranty to try and upsell us on an 11 hundred dollar add-on. When challenged to put it in writing refused to do so. I personally had to contact Hyundai Canada to confirm his baseless claims. Accessories and add on which we were confirmed would arrive and be installed in time still haven’t shown up a week later, and it has been radio scilence from management. Grimsby Hyundai is a great way to wreck the excitement of buying a new vehicle. Be warned!

Had an excellent experience at Hyundai Thornhill! - arefemamian

Had an excellent experience at Hyundai Thornhill! The team went above and beyond with my oil change and inspection — friendly, professional, and attentive. Special thanks to Saranraj for the outstanding customer service! Highly recommend!

First visited Pathway 6 months before purchasing a - Ric

First visited Pathway 6 months before purchasing a vehicle. Ahead of vehicle coming in that met our needs we were contacted to let us know and provided us with photos. Once we made the purchase and later noticed a few issues we contacted the Sales Manager, Kevin, who helped us with the items. We would have no problem recommending the staff we dealt with. We plan to use Pathway for our service and hope for continued satisfaction. We would definitely recommend Kevin to anyone. He listened to our needs as buyers. Thank you for your service.

Took my 2013 Tucson to Hyundai Hunt Club for a recall on - grldcook9

Took my 2013 Tucson to Hyundai Hunt Club for a recall on brake lines and frame. Service department stated they want $1900 to replace a fuel line as it would rupture when they started to replace the brake lines. Took they vehicle to another dealer to have a second opinion. Except for a bit of surface rust there was no danger of the fuel line rupturing.

Our new Tucson purchase on Aug 30 was ok. - Yealland

Our new Tucson purchase on Aug 30 was ok. But the trouble began on sept 3, when I went to pick up the vehicle. Andrew in finance was great, courteous and competent, but then there was no one to show me the car. The salesman Liam and manager Jason were nowhere to be found. Andrew found an older guy who said he had only been there two weeks and didn’t know the car. He searched around, found the plates, and fumbled to get them on the car. Searched around again to find the key fob, took me to the car. I had many questions but he just said he knew nothing about the car. I said, just give me the other key fob and I will look thing up online. Long search, several people involved but no second key fob. We will call you tomorrow he said, and arrange for you to get the other fob. I drove away, no call the next day, or the the next, so I started calling every morning. No one knew anything, but someone will get back to me. No one did. I did speak to Jason a week later who said he hadnt had time to look for it. But he would look and call back. No call. I finally reached Andrew who took charge and arranged to order a new key which I got this past Monday, Oct 6. No apology, no sorry for the inconvenience. Will they read this, did customer service end on Aug 30, the purchase date.

I went in for an oil change and after i picked up my - girishkammar

I went in for an oil change and after i picked up my vehicle from service right away I started noticing problem which i never had before giving it for service. 1. The car keeps running to the right when my wheel is straight, I have to keep my wheel turning left to keep my car running straight! 2. The steering wheel was so tight that it started hurting my hands in trying to keep it straight on the road. I took it back to the service center and explained them the problem and even took one of the representative for a test drive to show the problem which he noticed as well. After inspection they came back and said a wheel alignment is required and i should be paying for the same as the problem is not caused by their service. They kept arguing and did not even bother to listen to me and were pushing me to pay them for fixing the problem. With curiosity i checked the reviews and noticed people complaining the same kind of problem after the service. I think Its a scam that they are running to take customer money. Save yourself. Never ever going back to this service center for servicing both of my Hyundai cars.

Got our vehicle appraised for roughly 28000 over the - Rich

Got our vehicle appraised for roughly 28000 over the phone with plans to trade it in for a 2024 palisade. Made an appointment with Jim Radyk. We arrived at the appointment to learn he was dealing with two sets of clients the entire night going back and forth between clients. On top of that he told us After chatting for a while that the 2024 palisade we made an appointment to come see had been sold that very afternoon. Why not tell us before we drive an hour and getting a sitter for 4 kids? Very shady and unprofessional. I would never go to Stratford Hyundai again.

After purchasing our used Santa Cruz from Roger the - discounttile

After purchasing our used Santa Cruz from Roger the vehicle had a slight noise, after bringing it in the service center Anil was absolutely amazing with checking out the issue and ordering the parts and a complementary car wash. Can't express how professional the entire staff was . Best experience ever. Thanks again Everyone. P.S. love the complementary cookies and expresso lol

the manager josh offered me $4500 for my used subaru but - browniegirl1

the manager josh offered me $4500 for my used subaru but then came back and said he had changed his mind and dropped it to $4000. he told me to come back on monday to turn in the car and pick up the chegue,i showed up on monday at 3pm , he said to me oh i didn't know you were coming in today. after waiting for 1/2 hr and he came to me and said oh we can't print the cheque today , i knew he was lying so he told me to come back on tuesday. i told him i couldn't come back on tuesday so i wanted my cheque today. he threw my car key on the table and said well i'll give you your car back. then he refused to give me my ownership back. he told me he didn't have it....he refused to give it to me. how the xxxx does this happen , josh's behavior was shameful and imature. this man clearly does not know how to treat women , is this a chronic problem at hyundai i think it is

Qauison charged an assessment fee before looking at a - Must love cars

Qauison charged an assessment fee before looking at a warranteed issue. Road tested, issue was re produced. Somehow the technician claimed they couldn't re produce the issue. Video of the issue exists. Carrie is an assistant service manager and personable. She has to follow Quaison's unethical decision. Hyundai customer service is remarkably useless. No one appears to be trained in what they sell . The recalls , or campaigns on the vehicle places it into about 10 dealer visits within 3 years.

Limped my wife’s pallisade in with all sensor lights on - MrD

Limped my wife’s pallisade in with all sensor lights on dash. Immediately service manager says oh it may need engine ?xxx took 2 1 week to find out it was faulty throttle body sensor and another week to get it into shop. Wife picked up car. Dent on passenger door and grease smudged on her ivory white interior. I emailed them. ! CRICKETS so I have had the pleasure of telling a few people that admire our car. Steer clear of collingwood Hyundai and will continue to do so

Charged me to store my summer tires on rims and then - Cherieover1

Charged me to store my summer tires on rims and then lost them . Offered me discount on buying new tires from them Months of emails and phone calls formal complaint and nothing . Sent me a letter saying we disposed of them because you didn’t pick them up . Lies lies lies

Courteous knowledgeable friendly staff. - Bacarlow

Courteous knowledgeable friendly staff. I would absolutely recommend them. All our questions were answered and we felt quite comfortable purchasing our new vehicle there. Thanks for your help.

I brought my 2016 Hyundai Sonata Hybrid to Cooksville - Bunty Patel

I brought my 2016 Hyundai Sonata Hybrid to Cooksville Hyundai for a recall engine replacement. Unfortunately, my experience has been extremely poor and the work appears incomplete. Communication Issues: - The service team did not return calls despite multiple follow-ups. - Updates were inconsistent, and I often went days without hearing back. Service Quality Concerns: - After the recall engine swap, the vehicle was returned with new issues that were not present before. - Additional repair estimates (belt tensioner, ignition coils, serpentine belt) were presented after the recall repair, even though these problems appeared only after their work. Technical Issue: -Diagnostic trouble codes P0C17 (Drive Motor A Position Sensor Not Learned) and P0A4C (Generator Position Sensor Circuit) were found. -According to Hyundai’s own service bulletins, these codes occur when the position sensor learning procedure is not completed after an engine replacement. - This indicates that Cooksville Hyundai failed to complete the calibration properly during the recall work. Management Response: - When I raised concerns, the General Manager dismissed my complaint, told me to “take the car elsewhere,” and suggested I remove my negative review instead of resolving the problem. - I found this response unprofessional and hostile, especially since the issue directly relates to recall repair work. Accountability for poor communication and unprofessional treatment.

Shane Hiemstra. - minerpaul

Shane Hiemstra. Everytime i go there Shane is so good with me...He is the greatest..i go there as he is the best. Thanks Shade from Paul Miner

My son was in the market for his first car. - aquababy69

My son was in the market for his first car. We went to all dealerships in Sudbury and Sudbury Hyundai staff were by far the most friendly, informative and friendly of all of them. Nancy and Sean answered all our questions and more. They made this a great first time car shopping experience for my son. THANK YOU!!! I highly recommend dealing with them.

Ordered a 2025 Santa Fe Trend Hybrid in May 2024. - mikemandy

Ordered a 2025 Santa Fe Trend Hybrid in May 2024. it arrived as promised Oct. 2024. We were advised along the way of build & delivery date by Karan. Hamilton Hyundai dealership has a professional approach to customers wants & needs. Overall it was a very good experience.

2025 Kona Sport is a great SUV, but the Woodstock Hyundai - rice

2025 Kona Sport is a great SUV, but the Woodstock Hyundai Management team decided to add a few unwanted and unasked for options to the car PRIOR to making the deal. 3M Stone guard at $600, Electronic Corrosion Module at $2500, (get one on Amazon for $200), and Mud flaps for $225. They will also pressure you into extended warranties and something called total loss protection insurance for a mere $3000. Buyer Beware !!! Read the fine print on the purchase agreement, if given the chance. Better yet, bring your lawyer and mechanic along..............

What a terrible experience? - trinitygirl39

What a terrible experience?! My daughter purchased her 2021 Elantra here and it has had nothing but issues. She drove it off the lot and immediately had issues and it had to be returned for repair, we later found out that service did not really service it or do anything to certify the vehicle. Engine part issues, tires that were in the trunk were bald and not matching as she drove out with winters on. The car was in such bad condition on pick up that it had to spend an extended period of time there for the repairs. This is horrendous for an actual Hyundai Dealership where you expect the quality to be more superior than the "mom and pop shop" dealerships, but not in Bolton. We plan on reporting this higher up to Hyundai. This is dangerous and feels like a scam under the Hyundai brand. If you see a deal, you are getting what you pay for. You are better off driving along Highway 7 and finding a small dealership than buying from here.

Full of lie when you buy a vehicle from them saying oil... - Raj

Full of lie when you buy a vehicle from them saying oil change for free and tire change life time and warranty info full of lie overall customer experience bad and said rust proof but car is full of rust

Dealership lied regarding claim free benefit. - Misled

Dealership lied regarding claim free benefit. Waited 5 years to claim to be told never was eligible due to there being a limit per repair.

I wish there was a way to give zero stars. - terryf1960

I wish there was a way to give zero stars. Brantford Hyundai is a shady dealership. Worst experience I ever had. Will never buy anything from this dealership.

I would not cross the doorway of this dealership ever - oredeposits

I would not cross the doorway of this dealership ever again. If you do beware

Huge shout out to Kevin Fair my sales rep and to the - Lisa

Huge shout out to Kevin Fair my sales rep and to the finance department!! 3rd vehicle I have purchased from here and can't say enough good things!! So patient, willing take the time to discuss anything and everything and ensure your satisfaction!! Such a great team! Thank you again. LOVING my Santa Cruz!!!🥰🤩💜

Very poor follow up. - ValleyGirl

Very poor follow up. If you are buying a used car outright they cannot make money as they would if paying in monthly payments. Had to call dealership multiple times to speak to sales rep, then call again for outcome of autobody repair after awaiting call back for 2 weeks. Feel like once they have your money, they do not know who you are, and make very little effort to help. Follow up needs to be 75% of a salesperson job. Maybe training is needed in this area.

The receptionist (Diane) was very helpful and very - Marilou Reiko

The receptionist (Diane) was very helpful and very friendly to me. Which I am very surprised when I got inside and started to tell her my situation. And she listened to me which I appreciated it so much. I wasn't sure, if they will entertain me or take me seriously. When I know that they take me seriously that is when I decided to buy your car. Tre Parke was also very helpful and very patient with me. I asked so many questions but he did it very well. The finance lady (Shestin) did the same too.

Had my 2014 Crosstrek in for suspension service at - Bentley's Dad.

Had my 2014 Crosstrek in for suspension service at Marostica Subaru prior to a long journey planned for this month for specialist healthcare reasons. I have never experienced such satisfaction. The mechanical team took such diligent care! The supporting staff was kind, attentive and welcoming. Even the owner took the time to see i was well cared for and doing well. Remarkable. The result was my humble little Subie came out with a treatment suitable for a creation of Ferruccio Lamborghini. The car drove like brand new, as well, i am rejuvenated. I shall never forget the kindness and attention i as afforded this day, and suggest it is not a great car but great after purchase care that makes for lasting satisfaction, and continued loyalty. Bravo Marostica Subaru! Bravo!

Just a shout out to Kathie Foster in particular (yes, the - peters

Just a shout out to Kathie Foster in particular (yes, the cat lady) who exemplifies what excellent service and commitment to the customer experience should look like. We had some problems with Hyundai Canada and Kathie came on board and championed our situation. I am not a very approachable person and don't like to have my personal space invaded. It's just who I am. Kathie got/gave a hug today. If the enormity of this is lost on you, then I can only try to understand.

Oil change was more expensive than other dealerships. - Motom

Oil change was more expensive than other dealerships. Charged labour AND oil AND filter separately. Then they said they were competitive! Lol

Very good experience. - Camper

Very good experience. Dave answered all our questions and if he did not have the information he found someone who could answer our questions. Service department also very ready to help .