73 Ontario Hyundai Dealers

Please ensure that you review any sales agreement - tpiney4

Please ensure that you review any sales agreement carefully. When speaking to sales, I indicated that I would like to negotiate a lower interest rate. He had to speak to management first, then great news we have approved a 3.99% rate for you. Went through the remainder of the sales process. I had to ask for a copy of my sales receipt, this was not given freely. When I reviewed it, they had added $2,300 to the cost of the car to "buy down" the interest rate. Instead of telling me the interest rate comes from head office and is not negotiable, they tried to hide it in the purchase agreement and clearly they don't like customers reviewing the invoice too closely. I cancelled the sale, got my deposit back and went to a different dealership. I think I should have read the reviews before I started there, this seems to be common practice at Clarington Hyundai. Buyer beware at this dealership.

I recently bought a 2025 Venue Ultimate from Attrell - Damian Ali

I recently bought a 2025 Venue Ultimate from Attrell Hyundai, in Brampton. This was the second vehicle I purchased from this dealership. The salesperson who dealt with me was Paul DanPaul. He was very patient with me over the course of three visits and two test-drives before I made my final decision. Sales Manager Connor Attrell authorized a very good price for the new vehicle and I was satisfied with the amount I received for the trade-in of my old vehicle. I was told that the new Venue would not arrive for about 6 weeks, but Connor obtained the vehicle in the colour I wanted from another GTA dealership within a week of making my purchase. I am very satisfied with my new Venue Ultimate and grateful for the wonderful service I received at Attrell Hyundai.

Just a shout out to Kathie Foster in particular (yes, the - peters

Just a shout out to Kathie Foster in particular (yes, the cat lady) who exemplifies what excellent service and commitment to the customer experience should look like. We had some problems with Hyundai Canada and Kathie came on board and championed our situation. I am not a very approachable person and don't like to have my personal space invaded. It's just who I am. Kathie got/gave a hug today. If the enormity of this is lost on you, then I can only try to understand.

I had a very expensive visit for something I considered - Paul G

I had a very expensive visit for something I considered routine. Perhaps the work was necessary -- I can't be sure. I am glad that Shane took the time to respond to my email and offer some small compensation.

If anyone is looking to purchase a Hyundai, I highly - bertmcmillan

If anyone is looking to purchase a Hyundai, I highly recommend Stratford Hyundai. The customer service I received was top notch. Jim Radyk is a young salesman who is personable, fun and enthusiastic about his job. The first time visiting the lot was to see what they had with interest to a Kona. The weather miserable, Jim was right out to see if he could help. I can say he wasn’t pushy but checked in with me a few days later to see if I wanted to book an appointment. Needless to say an appointment was booked and a Kona N Line was purchased. But that’s not all! He offers after the sale to continue answering any questions or concerns. Highly recommend as your go to salesman.

I brought my vehicle in for a recall they don't have - Raymond

I brought my vehicle in for a recall they don't have loner car for you when they need to keep your vehicle for more than a day secondly I went to pick up my vehicle the next morning the service advisor had said the car was left in side because it had under bodyguard done so I went outside to find the vehicle was left outside over night and there was freezing rain the car was frozen over and I didn't have a winter scrapper so I was able to drive the vehicle up closer to the building so I can leave the vehicle warm and defrost the windows all of a sudden I basically being verbally attacked to move my vehicle instead of offering me a snow scrapper and was told that I'm not special and need to move the vehicle I have been buying santa fe from this location bank street hyundai for a long time 4 vehicle's this will be the last one when you buy your vehicle they treat you like you are very important to them then the service advisor get there hands on you I just felt so disrespected thanks for this terrible experience Garry service advisor

We just purchased a 2025 Tucson Hybrid (our fourth - Gary

We just purchased a 2025 Tucson Hybrid (our fourth Hyundai). From the moment we entered the showroom we were greeted by Irina Zaborovska, a Sales Representative, Irina was very helpful and knowledgeable about the Tucson. She carefully guided us thru the vehicle features and options and even compared the hybrid with other models, ensuring we chose the vehicle that best met our needs. She was in constant contact with us as we went thru the purchase process. When our vehicle arrived, she gave us an in depth briefing on the many features of the Tucson. All in all, it was a very positive experience. We highly recommend Irina if you are interested in purchasing a Hyundai.

I went to Cooksville Hyundai to get an AC inspection done - saumyakinger

I went to Cooksville Hyundai to get an AC inspection done as it was blowing Hot air in 30 degrees outside. Post a 10 min inspection, service guy came back and said the refrigerant was contaminated and our machine can’t pull the gas out. They claimed I had the wrong refrigerant installed and asked me to take it to another agency where I got my service done from 5 months ago as they claimed they could have done something to refrigerant. I called Kingcross Hyundai and they said nothing was touched related to AC in a oil change service of course. I tried to push cooksville to give me a solution or tell me what the actual issue is as the service was done 5 months ago and AC stopped working 2 days ago. They just basically told me to give them $170 bucks for a worthless inspection and go away in simple words.  I found time to drive 1.5 hour in 30 degrees from mississauga to Kingcross Scarborough location after a week and pay another $170 inspection fee to them due to cooksville's incapability.  Within 10 mins, they found a bird behind the bumper that had the whole AC condenser sheet damaged that caused refrigerant freon gas to leak. They told me the fix was to replace condenser sheet and recharge the gas for $1100 total. I was happy paying the inspection fee to them as they actually found the issue.  I went back to Cooksville hyundai to speak to their Service Manager Phil Scolieri which I thought would be a help considering his position which I am not sure how an incapable person got posted on. I asked him why their rookie mechanic did not tell me the actual issue being the whole condenser sheet being damaged and a literal dead bird sitting in the car and his reply was "Mechanic must have missed it" . I told him the job their team was paid for, was not done properly and the information provided "Refrigerant contaminated" was worthless as I still had to pay another location for the same job they were supposed to do. Phil's reply was "Charge is for the time Mechanic puts into the vehicle, He still worked on it". Even though I was told to take the car to another agency and the time technician put was worthless, I asked him the $170 is hourly however the max time your mechanic put was 10 mins. Phil's response "No, it was more time actually as we do a car wash as well".  I am filing this case with the consumer board as this had me suffer in peak heat for 3 weeks in addition to costing me worthless inspection fees and mental distress of trying to make a guy called Phil understand his job.

[Samir Abdulmenan] at [Hyundai Ajax] I recently had - nisha

[Samir Abdulmenan] at [Hyundai Ajax] I recently had the pleasure of purchasing a new car from Hyundai Ajax, and I can’t say enough good things about my experience, all thanks to Samir Abdulmenan. From the moment I walked in, he made me feel welcomed and comfortable. Samir took the time to understand my needs and preferences, guiding me through a range of options without any pressure. He had a deep knowledge of cars and was able to answer all of my questions, which made the decision-making process much easier. I appreciated that he listened to my budget concerns while still showing me vehicles that exceeded my expectations. What stood out the most was Samir's genuine enthusiasm for helping me find the perfect car. He tirelessly worked to ensure I was satisfied with my choice.

I recommend Omar from service, and Ata from sales. - Mik

I recommend Omar from service, and Ata from sales. Those guys along with Raj have tested me very well, and I will recommend to my friends.

To everyone who buys, services, or interacts with Hyundai - Vazgen

To everyone who buys, services, or interacts with Hyundai Thornhill, I want to share my recent experience with this dealership. I encountered a serious issue with my car—the engine seized. After researching online, I discovered that my situation fell under a recall. Based on this information, I visited Hyundai Thornhill’s service center and explained the issue. The employee I spoke with, Wilson Chan, confirmed that my case qualified for the recall. However, he stated that their specialists needed to conduct a diagnostic inspection to verify the problem, despite the fact that my own mechanic had already diagnosed a seized engine. Wilson informed me that the diagnostic service would cost $550 (including tax). I agreed and scheduled an appointment for March 4. I brought my vehicle in that day, paid the fee, and left my car for inspection. After about 20 days, Wilson contacted me and informed me that Hyundai Canada had denied the recall claim solely because my vehicle was over 10 years old. This means the diagnostic fee of $550 and the $150 I paid for towing to Hyundai Thornhill were completely wasted. Wilson and the dealership knowingly misled me. They were fully aware that my vehicle was ineligible for the recall but still insisted on the diagnostic, leading me to spend money for nothing. They deliberately took my money while knowing the outcome in advance. When I requested a full refund, they initially refused. Only after I mentioned that I would leave reviews on social media and Google did they suddenly agree to refund two-thirds of the amount ($360). However, I paid the full $550 for the diagnostics, plus $150 for towing. Who will compensate me for those costs? Why should I bear the financial burden for their mistake? I want to warn everyone dealing with this dealership—they engage in dishonest practices and will take your money only to later inform you that your claim is denied. Be cautious and make your own conclusions. I suspect—but cannot say with absolute certainty—that this dealership employs dishonest individuals like Wilson Chan, who deceive customers into paying money and then deny the service.

Have attended 6 times for service and tired of waiting - Howard

Have attended 6 times for service and tired of waiting for completion within the advised times. Waited 2 hours for an oil change and an unwashed car. Going elsewhere.

I have had a very bad experience with Bolton Hyundai. - Jagdeep Bedi

I have had a very bad experience with Bolton Hyundai. I am writing feedback after 3 months of my car purchase. I bought a Tucson 22 model, and they gave me full assurance that this is a certified car and all, but just after 2 months, it started giving an issue of oil leakage. When I went to them for the issue, they suggested I get the fuel injector cleaned and charged me $350. They said that this came under wear and tear. If it is part of wear and tear, they could check it before giving it to the customer. How come wear and tear happened just in 3 months. Their sales team is very smart and can sell anything to you at a high price. Once the car is sold, they least bother about the service. Don't get into that trap. I am escalating the issue to Performace Group as well as Canada Hyundai for a better resolution. Jagdeep

Thank you Shelley and Kent! - Jeff Kaplan

Thank you Shelley and Kent! They had everything done I had asked and went above and beyond with a clean and fixing trim that was loose that I had no idea about!

Brought my car in for front end issues after hitting a - mjt

Brought my car in for front end issues after hitting a curb. Michelle looked after me right away, took the car in and provided me with an estimate and photos of the damage. Parts were ordered and my vehicle was ready a couple of days later. Michelle was fantastic and went out of her way to keep me informed of the repair process. Would definitely recommend this dealership.

Dealership provided fake promises that they never - Fady K

Dealership provided fake promises that they never followed to get you to sign with them. One of my tires needed replacing and the car has less than 7k km on it. I thought it would be covered as they promised when i signed to find out it didn’t ( even when providing them with proof). They didn’t provide a rental, made fake promises to repair my tire at their own cost and then cancelled the day before delivery. In the meantime, I was renting a car at my expense. GM is rude, condescending and vulgar when you bring up the issue. Then he goes on and gives me the wrong lien when I asked for him to cancel the contract because “he’s loosing money in it” when he clearly stated he would take the car. Avoid at all cost if you want peace of mind.

Went in with a broken shock on 2 yr old Tuscon. - bob570dearborn

Went in with a broken shock on 2 yr old Tuscon. Was told ALL warranty work has to be approved by head office before parts ordered. Been waiting 8 calender days and no return call made to me regarding status. Ive called in 3 times during the 8 days. My advisor has been off for 4 of them I was told he will call me on Thurs. He did not call me. Asked for service manager. |Told he is in a meeting at 4.38 pm. Now told my advisor will call me on Saturday. Like hes called me before??????? Broken shock my fault. Very disappointed with lack of customer service and the long warranty deciding time. Will definately affect my next purchase.

Qauison charged an assessment fee before looking at a - Must love cars

Qauison charged an assessment fee before looking at a warranteed issue. Road tested, issue was re produced. Somehow the technician claimed they couldn't re produce the issue. Video of the issue exists. Carrie is an assistant service manager and personable. She has to follow Quaison's unethical decision. Hyundai customer service is remarkably useless. No one appears to be trained in what they sell . The recalls , or campaigns on the vehicle places it into about 10 dealer visits within 3 years.

the manager josh offered me $4500 for my used subaru but - browniegirl1

the manager josh offered me $4500 for my used subaru but then came back and said he had changed his mind and dropped it to $4000. he told me to come back on monday to turn in the car and pick up the chegue,i showed up on monday at 3pm , he said to me oh i didn't know you were coming in today. after waiting for 1/2 hr and he came to me and said oh we can't print the cheque today , i knew he was lying so he told me to come back on tuesday. i told him i couldn't come back on tuesday so i wanted my cheque today. he threw my car key on the table and said well i'll give you your car back. then he refused to give me my ownership back. he told me he didn't have it....he refused to give it to me. how the xxxx does this happen , josh's behavior was shameful and imature. this man clearly does not know how to treat women , is this a chronic problem at hyundai i think it is

My daughter sent her car in with her father with explicit - paulraso

My daughter sent her car in with her father with explicit instructions to only do oil change. Instead the service manager convinced her father to purchase over $700 worth of service implying her life would be at risk without it; what kind of father would turn that down? Was not required service only suggested. Tried contacting Nav on instagram but I guess he is too busy being the superman to care about the crappy business practices of his management team. Selling the car and leaving the brand altogether.

The worst car dealership on the planet. - RYAN

The worst car dealership on the planet. I bought a xxxxx. Tucson from Collingwood Hyundie and they pretend you don't exist and have terrible service. Don't waste your time buying from this dealer. To the owner I bought a new used vehicle for less than 10 percent of a Tuscon and it has lasted. Your garbage Tuscons don't last! Worst owner ever is Phil Walker! Better off buying a bicycle than any junky hyundie!

They told me an oil change would be $85+tx. - Dborg

They told me an oil change would be $85+tx. When I went in they said it starts at $85 and could be as high as$150. When I questioned him regarding the high price. He said “I will see what I can do”. An oil change should be a fixed price for make and model. The service manager showed up and said they would do it for $85+tx. The people in the service dept.are dishonest and scamming their customers.

Meeting Dina was great! - RM

Meeting Dina was great! She was very knowledgeable but her friendly yet professional way of engaging made me feel comfortable.

Ordered a 2025 Santa Fe Trend Hybrid in May 2024. - mikemandy

Ordered a 2025 Santa Fe Trend Hybrid in May 2024. it arrived as promised Oct. 2024. We were advised along the way of build & delivery date by Karan. Hamilton Hyundai dealership has a professional approach to customers wants & needs. Overall it was a very good experience.

Full of lie when you buy a vehicle from them saying oil... - Raj

Full of lie when you buy a vehicle from them saying oil change for free and tire change life time and warranty info full of lie overall customer experience bad and said rust proof but car is full of rust

Friendly staff, Darren in the shop looked after my car & - patty_sinclair

Friendly staff, Darren in the shop looked after my car & he was courteous. After checking my car out found nothing wrong.

I can’t say enough about how wonderful my experience was - john & adriana

I can’t say enough about how wonderful my experience was with Cliff Clemens at Brantford Hyundai. From the moment I stepped into the dealership, everyone was friendly and welcoming, and Cliff really stood out with his easy-going sales style. He’s not only knowledgeable and professional, but he also has a great sense of humor that kept me smiling from start to finish. I never felt any pressure—just genuine help finding the right vehicle for my needs and budget. It’s clear that customer satisfaction is a top priority here; they truly make you feel taken care of. If you’re looking for a stress-free, enjoyable car-buying experience, ask for Cliff at Brantford Hyundai—you won’t be disappointed! From John & Adriana

The receptionist (Diane) was very helpful and very - Marilou Reiko

The receptionist (Diane) was very helpful and very friendly to me. Which I am very surprised when I got inside and started to tell her my situation. And she listened to me which I appreciated it so much. I wasn't sure, if they will entertain me or take me seriously. When I know that they take me seriously that is when I decided to buy your car. Tre Parke was also very helpful and very patient with me. I asked so many questions but he did it very well. The finance lady (Shestin) did the same too.

Motor blew in my 2017 Tucson with only 80,000km on it. - alexiagirl_25

Motor blew in my 2017 Tucson with only 80,000km on it. Brought it to the dealership to find that there was a recall in 2021 that I was not aware of. It took over 10 days for them to look at the vehicle, made me collect every oil change receipt for them to say I did not maintain my vehicle. after 13 days they submitted their findings to Hyundai Canada, who then denied the recall claim. Shame on you Superior Hyundai and Hyundai Canada. This is a problem caused by your manufacturer on your motor. There was a recall that you will not go good for. After owning 3 Hyundai vehicles, I will never purchase another, nor will I ever recommend a Hyundai vehicle. Not to mention Superior Hundai also attempted to make me purchase 4 new tires for an all wheel drive vehicle I don’t even own. I may be a female but be assured I am not stupid.

I liked the initial process, but quickly my experience - Brentparent1234

I liked the initial process, but quickly my experience changed. I did buy a car from them but I never will again. Shop around people and don't believe when they say, "we charge MSRP only and nothing more"