Thornhill Hyundai

I had an excellent experience with Thornhill Hyundai and couldn't be happier with the service I received. My vehicle was experiencing an engine oil consumption issue, and from the very beginning, the tea couldn't be happier with the service I received. My vehicle was experiencing an engine oil consumption issue, and from the very beginning, the team was professional, responsive, and supportive. They carefully investigated the problem, kept me informed throughout the process, and ultimately replaced the engine under warranty. I would especially like to recognize Wilson Chan for his outstanding customer service. Wilson handled everything from start to finish, kept me updated every step of the way, answered all my questions, and made the entire process smooth and stress-free. His professionalism, communication, and dedication to customer satisfaction were truly exceptional. Thank you to Wilson and the entire Thornhill Hyundai team for standing behind your product and providing such a positive service experience. I highly recommend Thornhill Hyundai to anyone looking for a dealership that genuinely cares about its customers More

Dealership posted a used car I was interested in and was in negotiations with and had made plans to view 4 days later. Went on line next day to find price had increased by $999. When I messaged I was told in negotiations with and had made plans to view 4 days later. Went on line next day to find price had increased by $999. When I messaged I was told totally different things about this car and that they weren't going to sell to me. Something shady about this dealer. Stay away More

I was pleased with the great service I got at Thornhill Hyundai. My service advisor, Masoud Pakdel was wonderful, carefully explaining all the features of my new car. He also took the time, showing me arou Hyundai. My service advisor, Masoud Pakdel was wonderful, carefully explaining all the features of my new car. He also took the time, showing me around the dealership and the lounge. More

​My wife and I had a scheduled appointment at Thornhill Hyundai to see a used Toyota Corolla. When we arrived, the male associate seemed shocked that we actually showed up. He looked flustered, quickly han Hyundai to see a used Toyota Corolla. When we arrived, the male associate seemed shocked that we actually showed up. He looked flustered, quickly handed my wife off to a second associate for the test drive, and hurried into an office—presumably to make a phone call. ​While my wife was literally out on the road test-driving the car, he sold it over the phone to someone "sight-unseen." It was incredibly obvious that he was rushing to secure a deal for a "friend" or reseller before we could buy it. ​They wasted our time and treated us with zero respect. We have set up Google Alerts for the VIN (2T1BR32E47C728946) and will be tracking where this car ends up to report this "straw purchase" behavior to OMVIC. If you want a fair, transparent deal, avoid this place and their "backdoor" tactics More

Great service. Finished on time. Been to this dealership in the past. Always good results Finished on time. Been to this dealership in the past. Always good results More

I had a very positive series of experience with the dealership’s service department. I’d like to commend my service advisor Arad Mehrpour who were not only knowledgeable, professional, and transparent dealership’s service department. I’d like to commend my service advisor Arad Mehrpour who were not only knowledgeable, professional, and transparent in explaining the required work but went above and beyond in accomodating all of my car’s service requirements; oil change, horn replacement & transmission - electric oil pump. He even spent a few minutes of his time listening to my stressful day when I almost got scammed. My vehicle was serviced promptly and returned washed each time and in excellent condition. I appreciate the high level of customer service Arad has rendered and will continue to use this dealership for future service needs and will definitely book my service under Arad Mehrpour. Thanks Arad!😊 More

DO NOT GO TO THIS DEALERSHIP. WE WENT THERE YESTERDAY, DID THE TEST DRIVE, GOT APPROVED FOR FINANCING, PAID FOR THE DIAGNOSTIC, WE WERE TOLD IT WILL ONLY BE A FEW HOURS, WE EVEN WE WENT THERE YESTERDAY, DID THE TEST DRIVE, GOT APPROVED FOR FINANCING, PAID FOR THE DIAGNOSTIC, WE WERE TOLD IT WILL ONLY BE A FEW HOURS, WE EVEN GAVE THEM MORE TIME BUT WHEN WE GOT A CALL THEY SAID THAT THERES A LOT OF ISSUES LIKE $10,000. WORTH. COME TO FIND OUT THAT THE CAR WAS ALREADY SOLD TO SOMEBODY ELSE. THAT DEALERSHIP IS VERY UNPROFESSIONAL. DO NOT GO THIS PLACE. IF YOU WANT A HIGH END CARE, GO TO THE PROPER DEALERSHIP. More

Just dropped my kona at don valley north Hyundai dealer I mentioned about the oil leak I had before when I did 2 previous oil change at Thornhill Hyundai. They figured out the problem right away and said som mentioned about the oil leak I had before when I did 2 previous oil change at Thornhill Hyundai. They figured out the problem right away and said some parts need to be changed . It means the mechanic could not figure out the problem and it was never fixed basically they just did the oil change and did not fix the leak problem. Made the best decision not to go back to Thornhill Hyundai More

Had an excellent experience at Hyundai Thornhill! The team went above and beyond with my oil change and inspection — friendly, professional, and attentive. Special thanks to Saranraj for the outstand The team went above and beyond with my oil change and inspection — friendly, professional, and attentive. Special thanks to Saranraj for the outstanding customer service! Highly recommend! More

I bought a 2025 Tucson Hybrid from torhnill Hyundai. I really liked the car when I first bought it. After 3 months, it started having electronic malfunctions. Every time I took it in, they said they rep I really liked the car when I first bought it. After 3 months, it started having electronic malfunctions. Every time I took it in, they said they replaced a part. The screen disappears due to a small shake while the car is in motion. Sometimes it doesn't come back on for a long time, or it comes back on and off. They couldn't fix this problem. I'm tired of going back and forth to the service center. They'll replace a part again. I don't think this will work. The result won't change. More