19 Ontario FIAT Dealers

Was such an easy transaction. - Carl Marcotte

Was such an easy transaction. I have bought many cars in my life and this was by far in the top 5% of my experiences. Super friendly staff, did a great job on the trade-in and were very easy to talk to.

I have done business with a few different Dodge, Jeep, - EWBrown

I have done business with a few different Dodge, Jeep, Chrysler, Fiat dealers in the Greater Ottawa and QC region to establish who I want to be my primary dealer service center. I can tell you hands down Capital Dodge is my dealer of choice and should be yours too. It can be difficult to replicate a noise problem, but the team of Capital Dodge (Thank you Ryan Rodney & Isaiah) they really took the time to listen to my challenge and did everything they could to find and isolate what my problem was. With their savvy diagnostic equipment and great technicians, they were able to pin it down and provide the solution. I was greatful for them having the knowledge, know how and equipment to get it done... Don't lose time going else where to someone that may not know your vehicle and pay unnecessary repairs. Put your trust in Capital Dodge, like I have. I will be back!

We recently purchased a new 2025 Grand Cherokee Summit - jeffmack1155

We recently purchased a new 2025 Grand Cherokee Summit Reserve from Islington Chrysler and traded in our 2018 Summit. From the start of the negotiations to the final signing, the process could not have gone better. We dealt with Moh at the dealership and Moh was really great to deal with. He was responsive, provided fair market value for our trade in and worked out a deal that made everyone happy. Even the day we went to the dealership to do the final paperwork and trade-in, the team there was very professional and Moh was kind enough to do the initial set up of all the onboard systems in the vehicle and get us on the road. We were impressed by how easy the whole process was and there were no hidden costs or gimmicks thrown in at the last minute. Everything was straight forward and made things so much easier for the purchase. Would highly recommend Moh and the team at Islington Chrysler.

Service department was a huge help, booking an - Amy Lynn Nicole Miller

Service department was a huge help, booking an appointment was very easy - the best part was how they took the time to go through everything with me. Huge shoutout to Allyssa, she was a huge help 👏

Always good, friendly service here. - amaclennan

Always good, friendly service here. Been to other dealers in the region and have been shocked and how terrible/dishonest the service was. I go out of my way to come all the way back here when I need anything Ram/Mopar.

I can’t really express how pissed, disappointed I am with - Lucas MEIREles

I can’t really express how pissed, disappointed I am with Chrysler in general . Every single dealership just sucks . Money suckers . I took my vehicle twice to diagnose an issue on my vehicle they said they diagnosed it, I bought the part, got it fixed and guess what ? Problem stays there . Took it back to them and now they found another problem, again bought the part, called them a couple times to get it installed no answer left voice mail no call back so took it to another Chrysler which repaired what they said was damaged . Guess what? Problem still stays there . I am sick and tired with Chrysler . Raceway Chrysler just failed me a few times gave them a change but honestly the whole thing is NEVER TO BUY ANOTHER CHRYSLER . I’ve never had so many issues in a vehicle as I am having with Chrysler . I’ve had few Mazdas for over 300k they just drove amazingly . Posted one bill for one of things they said it was the cause but isn’t now another bill of almost 1000$ part and labor and before that paid 180$ plus taxes to find out what problems was . Do yourselves a favour stay away from Raceway and Chrysler .

I was at the dealership dropping off my vehicle for - MK

I was at the dealership dropping off my vehicle for service when I hear one of the staff on the phone yelling at a customer. The staff member was very rude to the Person on the phone. Absolutely horrible had I not needed the serving I was booked for and time constraints I would have walked out. I have since found a new dealership to service my vehicle. I have since learned the staff members name was Anna. She definitely needs help with her customer service skills. No person should be talked to that way.

We were pre approved with our own financing which Car Hub - amorton

We were pre approved with our own financing which Car Hub was upfront and told us the price would be $2200 more if we didn't use their financing. We declined their financing and then they were a nightmare to deal with, car salesman (Pax) ghosted me, they had their manager (George) call me saying they would not sell the car to my finance company but would sell to me only. We made it work by wiring $ from our finance company into our account and then wire $ from our account into Car Hubs account (cost us over $100 to do so). They would not give us the bill of sale for some unknown reason for 2 extra days which delayed the whole process (told us on Friday 10am they would send us the bill of sale but would not give it to us. We had to go physically into the building as they would not answer our texts or calls for it. George then told us their higher ups would not give the paperwork to us until Monday at 10am but wouldn't tell us why - not sure why they couldn't tell us this on the phone as we live an hour away). Then on Monday told us the $ had to be wired into their account by Wednesday at the latest (this can take 1-3 days to wire $, especially now since they wouldn't accept the $ or even speak with my finance company). We had a trade in to start with and they visually looked at it and gave us a price. Then they told us once we were ready to sign the deal that we had to bring the car back in so they could mechanically inspect it and the pricing could change. They said they don't firm $ up until we are ready to sign as it costs them $ to have it inspected (we thought everything was done and I had a final price from my finance company that we agreed upon - now it could change according to what Car Hub would give us now for our trade in). We then removed our trade (as we decided to keep it) and they were not happy about it. Told us over the phone that they make $ on financing, trade ins and extra warrantee - all of these we declined. Very unprofessional to say this over the phone but it makes sense on why they were so miserable with us. We then dealt with their finance guy Chris Dafos who was the only saving grace of this company. He was great to deal with and helped me through the process and we got it done. I would never step foot in or ever purchase a car from here. They were the only dealership that had the model of car I wanted (2024 Jeep Grand Cherokee L Summit Reserve - which I do love and the car is stunning) or I would have walked a long time ago. Very stressful and they were not helpful at all.

I Purchased a chrysler 300 did not order the rust - paul

I Purchased a chrysler 300 did not order the rust protector or the paint protection but added it to the bill I salesman calls me and asked why I gave a negative review because he didn't receive his monthly bonus I should have contacted OMVIC if you still want to purchase from these people with all the negative reviews and you have an issue contact OMVIC they will work for you.

If you're looking for used cars and is calling in and get - redcx5

If you're looking for used cars and is calling in and get to choose a salesman, choose Gad. As a first time buyer, I have fond memories of my time at this dealership, and I checked with three others. Gad is well above and beyond better than the others. No lying, some pressuring, a lot of hand holding!

It has been a year since I purchased a used 2015 Kia - cbabich

It has been a year since I purchased a used 2015 Kia Forte from Wellington, here is my experience with the car. - Noticed the vehicle didn’t have a donut for flat tires, remember this. - After a little over a month, breaks started giving out, and I needed a new master cylinder ($900) - After getting that fixed, tech noticed that the brake lines were rusted; luckily, my local Kia dealership found this was a recall. It would have probably been a $1200 job. - Four months in, the shark fin car antenna broke off ($60) - 8 months in, the fan blower connector fuse was fried. Needed a new connector and fan blower. Luckily, I was able to fix that myself – still, new fan blower and connector ($100) - After about 11 months, the tire wear was exceeding two flats on my front tires (would be nice to have a donut), and extensive wear on the rear tires tread was almost gone. Replacing 4 tires ($800). - 12 months, spark plugs and coil causing a misfire with the engine, because those were worn, $450 repair. - A little over a year in, the windshield wiper motor was blown, $400. Needless to say, this car has been an absolute annoyance to deal with. $2710 in repairs with a little over 1 year of ownership. I find it an absolute laugh riot when they call to leave messages about getting service at their location. Would never consider getting another vehicle from this location; they’re no better than the sketchy used car lots you see sprinkled across this province. DO NOT RECOMMEND!

Buyer beware, would not be surprised to find out they ate - Preet

Buyer beware, would not be surprised to find out they ate sell re-vinned cars, very shady sales practices. The whole experience was really off. Go somewhere else.

They have left me and my children in a dangerous car that - Josstay3

They have left me and my children in a dangerous car that is still under warranty and has not been fixed in 13 months! DO NOT BUY!!!!

Extremely pleased with all the staff I dealt with. - Merle Tribble

Extremely pleased with all the staff I dealt with. Friendly, no pressure deal that was most amazing! Special kudos to George (salesperson) and Michael (used cars) who got me my "new to me" vehicle"! It was a pleasure dealing with you all!

Had some medical Marijuana oil missing out of my car from - gschlott66

Had some medical Marijuana oil missing out of my car from this dealership, will not go back, and I've been a customer for over 10 years

Great - Maria

Had a good experience at this dealer,Ali was very helpful and paciente with us. From start to finish a great experience. Very happy. I will recommend Ali to any of my friends.

Totally satisfied! - Luvmyfiat

Excellent dealership with excellent customer service. Went in for a problem that Raceway Chrysler could not fix and they totally took control of the situation and rectified the problem. Their customer service is impeccable; within five minutes they provided me either a loaner vehicle, diagnosed the problem and called me by name. They provided me with an experience that Raceway could not, and their auto mechanics are extremely well versed in the vehicle and are able to provide any Fiat owner with the security that a professional is working on their vehicle.

Amazing!!! - Ladan

Service staff are very friendly, knowledgeable and go out of their way to help. I've been coming to this dealership since Nov 2015, and can say with confidence that each time has been better than the last and not even one issue that I can mention. My regards goes to Leo (Leonor), Jon and Heather, not only they have knowledge, their customer service is excellent and above average (this comes from a person who works in customer service herself). They amazed me even more by remembering my name and calling me by my first name as soon as I walk in!?! Thanks & Keep up the good work!!!

Worst Customer Service - Parts Dept - robco1964

I needed to get power steering fluid on my lunch, and popped into the dealer to pick some up. I stood at the parts counter while the parts guy walked past me 3 times without acknowledging my presence at the desk. I left and made my purchase at another dealer. How hard would it have been to ask what I needed? I gave them a single star rating as there is no negative option.