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Capital Chrysler Jeep Dodge

Ottawa, ON

4.1
1,159 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility. We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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2500 Palladium Dr #1200

Ottawa, ON

K2V 1E2

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Showing 1,159 reviews

October 25, 2024

We purchased a 2020 Honda CRV from Eddy and Tony cash, it was quick easy and painless thanks boys More

by Johana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zacconi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Nyanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Kyle was very reasonable to deal with! He listened to my concerns and addressed them 100%. This interaction with him today reinforced the positive experiences I've had with his service te More

by Bigtonka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle McColl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah JF
August 01, 2024

We just wanted to say thank you once again for the excellent customer service that we received from Jessica and Ryan at the service desk today. With every interaction that we had with her, Jessica was More

by C.E.
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica (5 stars)
August 01, 2024

The staff are amazing! ! Yesterday, Dana and Ryan went well, well beyond the call of duty to solve my problem!! They were so dedicated to solving this problem and THEY DID! More

by Kathy
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Listman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Absolutely horrible ! !! On 2 separate occasions they tried to screw me over with SEVERAL thousand dollars of unnecessary service . And on one occasion caused damage to my More

by Fiore Calarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Rodney
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

Very nice dealership, everyone is friendly and approachable, low pressure sales. We had visited the dealership several years ago and were not impressed with the high pressure sales tactic. We wer More

by Maastleford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Murdoch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kosta
April 28, 2024

such a cheat, you will not get what promised. Avoid at all costs! Save yourself the headache More

by scammed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Zacconi
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Added hidden fees to my vehicle without disclosing any information. I had to cancel the deal as he did not ask me about adding the fees. He will try to figure multiple ways to earn extra bucks out of y More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Zacconi
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

We wanted to replace our existing car. First of all the appraisal of our vehicle was very fair and the sales Edmond Nyanda listened to our specific needs in the new car and was able to pro More

by mcdonaldchoku
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris MacCuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Nyanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2023

Unbelievably poor customer service and technical service from this place. 2 year old vehicle that their techs cannot seem to fix after 20+ visits and now that we are out of warranty we are being told it is More

by Chelsea Thibault
Recommend Dealer
No
Employees Worked With
Kyle McColl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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