19 Ontario FIAT Dealers

Was such an easy transaction. - Carl Marcotte

Was such an easy transaction. I have bought many cars in my life and this was by far in the top 5% of my experiences. Super friendly staff, did a great job on the trade-in and were very easy to talk to.

Great place to go shopping. - Alan

Great place to go shopping. They have lots of inventory for new and used vehicles. The team is very friendly, professional and knowledgeable. Moe (our sells rep) was super friendly and patient during the whole process as we checked out many cars (new and used) and after checking numbers, we decided to purchase a new Jeep Wrangler as the interest rates, price, discounts, etc... Were perfect for us and Ken was extremely nice explaining everything to us. We highly recommend Capital Dodge but mostly... We recommend their team!!!

I brought my 2014 Jeep Cherokee into the dealership, it - DJ Smith

I brought my 2014 Jeep Cherokee into the dealership, it was a "lemon" that I unwittingly purchased from a used car dealership. Mark from service walked me through everything that was wrong, the list was long, and braced me for the repair bill. While I went without a car for 2.5 weeks I was always kept informed and ultimately had 2 recalls done, major engine work, a massive discount on an engine part and labor, and ultimately I paid the largest repair bill in my life but I have many new parts warrantied for 2 years and the car drives like a new car!! This is my go to for all future repairs, thanks!

Service department was a huge help, booking an - Amy Lynn Nicole Miller

Service department was a huge help, booking an appointment was very easy - the best part was how they took the time to go through everything with me. Huge shoutout to Allyssa, she was a huge help 👏

Buy over the phone - Get what you're told. - MikeC

Buy over the phone - Get what you're told. No surprises. Excellent service. Will go back.

Wish I could give zero stars. - Mb134

Wish I could give zero stars. Took our vehicle in for a simple sensor replacement and brought it home without the sensor replaced and with $2000 worth of damages to our SCR. They spent over 2 hours attempting to remove the sensor as it seized, instead of calling us to let us know what was going on, and the potential for damages, they ripped out the sensor and cracked the SCR. We then got a phone call informing us that a simple sensor replacement was now costing us $2500. We understand that sensors seize sometimes and that damages can happen, however had Johnston Chrysler done their due diligence to call us and let us know what the situation was we would have immediately told them to stop. Instead we were only given that option after the damages had been done. We paid $370 for a diagnostic fee and their labour to break our vehicle. No remorse, no apology, just a dry uncaring customer service staff. We will never let them touch another vehicle . We drove it off the lot and will be taking it to a competent mechanic with better customer service.

we are very pleased dealing with Downsview jeep - christine Kopplin

we are very pleased dealing with Downsview jeep wrangler, we have been the customer since 2019, and Sam Amer has been working hard to get us what we were looking for, also he has been treating us like his own family, extreamlly polite, friendly, and caring about his customers, we always get back to him for a new deals. he and his colleges Sean Shalchian the Finance Officer who is working in Downsview Jeep location as well. we were being treated the best way possible by them. we are quiet pleased with their service. Thank you

I can’t really express how pissed, disappointed I am with - Lucas MEIREles

I can’t really express how pissed, disappointed I am with Chrysler in general . Every single dealership just sucks . Money suckers . I took my vehicle twice to diagnose an issue on my vehicle they said they diagnosed it, I bought the part, got it fixed and guess what ? Problem stays there . Took it back to them and now they found another problem, again bought the part, called them a couple times to get it installed no answer left voice mail no call back so took it to another Chrysler which repaired what they said was damaged . Guess what? Problem still stays there . I am sick and tired with Chrysler . Raceway Chrysler just failed me a few times gave them a change but honestly the whole thing is NEVER TO BUY ANOTHER CHRYSLER . I’ve never had so many issues in a vehicle as I am having with Chrysler . I’ve had few Mazdas for over 300k they just drove amazingly . Posted one bill for one of things they said it was the cause but isn’t now another bill of almost 1000$ part and labor and before that paid 180$ plus taxes to find out what problems was . Do yourselves a favour stay away from Raceway and Chrysler .

We were pre approved with our own financing which Car Hub - amorton

We were pre approved with our own financing which Car Hub was upfront and told us the price would be $2200 more if we didn't use their financing. We declined their financing and then they were a nightmare to deal with, car salesman (Pax) ghosted me, they had their manager (George) call me saying they would not sell the car to my finance company but would sell to me only. We made it work by wiring $ from our finance company into our account and then wire $ from our account into Car Hubs account (cost us over $100 to do so). They would not give us the bill of sale for some unknown reason for 2 extra days which delayed the whole process (told us on Friday 10am they would send us the bill of sale but would not give it to us. We had to go physically into the building as they would not answer our texts or calls for it. George then told us their higher ups would not give the paperwork to us until Monday at 10am but wouldn't tell us why - not sure why they couldn't tell us this on the phone as we live an hour away). Then on Monday told us the $ had to be wired into their account by Wednesday at the latest (this can take 1-3 days to wire $, especially now since they wouldn't accept the $ or even speak with my finance company). We had a trade in to start with and they visually looked at it and gave us a price. Then they told us once we were ready to sign the deal that we had to bring the car back in so they could mechanically inspect it and the pricing could change. They said they don't firm $ up until we are ready to sign as it costs them $ to have it inspected (we thought everything was done and I had a final price from my finance company that we agreed upon - now it could change according to what Car Hub would give us now for our trade in). We then removed our trade (as we decided to keep it) and they were not happy about it. Told us over the phone that they make $ on financing, trade ins and extra warrantee - all of these we declined. Very unprofessional to say this over the phone but it makes sense on why they were so miserable with us. We then dealt with their finance guy Chris Dafos who was the only saving grace of this company. He was great to deal with and helped me through the process and we got it done. I would never step foot in or ever purchase a car from here. They were the only dealership that had the model of car I wanted (2024 Jeep Grand Cherokee L Summit Reserve - which I do love and the car is stunning) or I would have walked a long time ago. Very stressful and they were not helpful at all.

Some reviews state that this dealership changes the price - BMR

Some reviews state that this dealership changes the price or that once a deal is signed that the car is not available. I went to this dealership knowing what I wanted to buy and we came to an agreement of $530 biweekly. Then 2 days later we were told the bank rates went up a bit and and now its $541. Then crystal came back and said we can do 537. Then 2 days later we receive paperwork that says agreed to pay $538. This dealership will change contracts and verbally tell you other prices. I have proof and will take further action. Please be aware, sign for what you agree upon and don't let them change the price afterwards

Absolutey Horrible Horrilble Customer Service and Junk - Lisa

Absolutey Horrible Horrilble Customer Service and Junk Vehicles. I do not recommend them at all.

Could not be happier with the service. - Mike

Could not be happier with the service. Well it was pricey but service anywhere is and new vehicles are way pricier so gotta keep this truck going…. Main thing is problem fixed properly and promptly. I had a coolant leak that another dealership looked at twice and could not diagnose. I brought here and they identified the issue in like an hour,, recommended the fix as well as a few other things ( clean injectors and front brake work) . I said yes to all, got my truck back - runs better and no leak and brakes better. I’ve had issues here in past ( but mechanical repairs are not all simple), but I do see they are trying - at least on service side. So I will be back Thanks guys Mike

They have left me and my children in a dangerous car that - Josstay3

They have left me and my children in a dangerous car that is still under warranty and has not been fixed in 13 months! DO NOT BUY!!!!

Extremely pleased with all the staff I dealt with. - Merle Tribble

Extremely pleased with all the staff I dealt with. Friendly, no pressure deal that was most amazing! Special kudos to George (salesperson) and Michael (used cars) who got me my "new to me" vehicle"! It was a pleasure dealing with you all!

Had some medical Marijuana oil missing out of my car from - gschlott66

Had some medical Marijuana oil missing out of my car from this dealership, will not go back, and I've been a customer for over 10 years

Great - Maria

Had a good experience at this dealer,Ali was very helpful and paciente with us. From start to finish a great experience. Very happy. I will recommend Ali to any of my friends.

Totally satisfied! - Luvmyfiat

Excellent dealership with excellent customer service. Went in for a problem that Raceway Chrysler could not fix and they totally took control of the situation and rectified the problem. Their customer service is impeccable; within five minutes they provided me either a loaner vehicle, diagnosed the problem and called me by name. They provided me with an experience that Raceway could not, and their auto mechanics are extremely well versed in the vehicle and are able to provide any Fiat owner with the security that a professional is working on their vehicle.

Amazing!!! - Ladan

Service staff are very friendly, knowledgeable and go out of their way to help. I've been coming to this dealership since Nov 2015, and can say with confidence that each time has been better than the last and not even one issue that I can mention. My regards goes to Leo (Leonor), Jon and Heather, not only they have knowledge, their customer service is excellent and above average (this comes from a person who works in customer service herself). They amazed me even more by remembering my name and calling me by my first name as soon as I walk in!?! Thanks & Keep up the good work!!!

Worst Customer Service - Parts Dept - robco1964

I needed to get power steering fluid on my lunch, and popped into the dealer to pick some up. I stood at the parts counter while the parts guy walked past me 3 times without acknowledging my presence at the desk. I left and made my purchase at another dealer. How hard would it have been to ask what I needed? I gave them a single star rating as there is no negative option.