152 Ontario Chrysler Dealers

Wish I could give zero stars. - Mb134

Wish I could give zero stars. Took our vehicle in for a simple sensor replacement and brought it home without the sensor replaced and with $2000 worth of damages to our SCR. They spent over 2 hours attempting to remove the sensor as it seized, instead of calling us to let us know what was going on, and the potential for damages, they ripped out the sensor and cracked the SCR. We then got a phone call informing us that a simple sensor replacement was now costing us $2500. We understand that sensors seize sometimes and that damages can happen, however had Johnston Chrysler done their due diligence to call us and let us know what the situation was we would have immediately told them to stop. Instead we were only given that option after the damages had been done. We paid $370 for a diagnostic fee and their labour to break our vehicle. No remorse, no apology, just a dry uncaring customer service staff. We will never let them touch another vehicle . We drove it off the lot and will be taking it to a competent mechanic with better customer service.

I purchased a 2021 Jeep Rubicon here and the sales team - JB Matt

I purchased a 2021 Jeep Rubicon here and the sales team was excellent. I also service it here and the service staff are excellent and the work is always done correctly.

I had a very solid experience buying a 2022 Jeep Cherokee - ralphellis1979

I had a very solid experience buying a 2022 Jeep Cherokee Limited demo. Everything was transparent and there were no surprises. The pricing was exceptional from the start from the Autotrader site, and you did not have to beat them down to get a good deal. The delivery experience was positive, and the vehicle has been great.

we are very pleased dealing with Downsview jeep - christine Kopplin

we are very pleased dealing with Downsview jeep wrangler, we have been the customer since 2019, and Sam Amer has been working hard to get us what we were looking for, also he has been treating us like his own family, extreamlly polite, friendly, and caring about his customers, we always get back to him for a new deals. he and his colleges Sean Shalchian the Finance Officer who is working in Downsview Jeep location as well. we were being treated the best way possible by them. we are quiet pleased with their service. Thank you

I can’t really express how pissed, disappointed I am with - Lucas MEIREles

I can’t really express how pissed, disappointed I am with Chrysler in general . Every single dealership just sucks . Money suckers . I took my vehicle twice to diagnose an issue on my vehicle they said they diagnosed it, I bought the part, got it fixed and guess what ? Problem stays there . Took it back to them and now they found another problem, again bought the part, called them a couple times to get it installed no answer left voice mail no call back so took it to another Chrysler which repaired what they said was damaged . Guess what? Problem still stays there . I am sick and tired with Chrysler . Raceway Chrysler just failed me a few times gave them a change but honestly the whole thing is NEVER TO BUY ANOTHER CHRYSLER . I’ve never had so many issues in a vehicle as I am having with Chrysler . I’ve had few Mazdas for over 300k they just drove amazingly . Posted one bill for one of things they said it was the cause but isn’t now another bill of almost 1000$ part and labor and before that paid 180$ plus taxes to find out what problems was . Do yourselves a favour stay away from Raceway and Chrysler .

Isabelle in finance, went out of her way to be - denisedesmarais5

Isabelle in finance, went out of her way to be accommodating when we purchased our 2023 RAM truck. She was honest, genuine, a good communicator and made the transaction painless.

We just purchased a truck from them. - ngoyette647

We just purchased a truck from them. The experience we had with Joel and Mitch gave us was outstanding. These two young men were great to deal with. They answered all our questions didn't rush us we didn't feel pleasured into anything. What a great experience to but our truck here. Thank you again Pembroke Chrysler The Goyette's

Roshni was really good to work with. - AJ

Roshni was really good to work with. She was patient with us while trying to make a decision on a new vehicle. Also, even though the finance department was busy, Taki took lots of time to explain things to us. Our overall experience was good and we would recommend talking to Roshni.

Fantastic results! - Michael H

Fantastic results! I went in following an issue with my Jeep and was greeted by Elix of the service team. He immediately realized there was a problem and said he would look after it. It was the best experience I have ever had at a dealership! Thank you Elix and thank you Menzies Cheysler for providing me with the most exceptional experience I could ever imagine at a dealership. I highly recommend Menzies and will continue to service my vehicle there.

I put my Jeer wrangler in for peace of mind service. - Henry

I put my Jeer wrangler in for peace of mind service. I looked and noticed they did not rotate the tires and i am not sure they even did any kind of inspection. Everyone looked like they were half asleep there, Please avoid this location for service at all costs.

Great communication and very professional. - grvf51

Great communication and very professional. Brian was very helpful throughout the process would buy from here again Randy

We were pre approved with our own financing which Car Hub - amorton

We were pre approved with our own financing which Car Hub was upfront and told us the price would be $2200 more if we didn't use their financing. We declined their financing and then they were a nightmare to deal with, car salesman (Pax) ghosted me, they had their manager (George) call me saying they would not sell the car to my finance company but would sell to me only. We made it work by wiring $ from our finance company into our account and then wire $ from our account into Car Hubs account (cost us over $100 to do so). They would not give us the bill of sale for some unknown reason for 2 extra days which delayed the whole process (told us on Friday 10am they would send us the bill of sale but would not give it to us. We had to go physically into the building as they would not answer our texts or calls for it. George then told us their higher ups would not give the paperwork to us until Monday at 10am but wouldn't tell us why - not sure why they couldn't tell us this on the phone as we live an hour away). Then on Monday told us the $ had to be wired into their account by Wednesday at the latest (this can take 1-3 days to wire $, especially now since they wouldn't accept the $ or even speak with my finance company). We had a trade in to start with and they visually looked at it and gave us a price. Then they told us once we were ready to sign the deal that we had to bring the car back in so they could mechanically inspect it and the pricing could change. They said they don't firm $ up until we are ready to sign as it costs them $ to have it inspected (we thought everything was done and I had a final price from my finance company that we agreed upon - now it could change according to what Car Hub would give us now for our trade in). We then removed our trade (as we decided to keep it) and they were not happy about it. Told us over the phone that they make $ on financing, trade ins and extra warrantee - all of these we declined. Very unprofessional to say this over the phone but it makes sense on why they were so miserable with us. We then dealt with their finance guy Chris Dafos who was the only saving grace of this company. He was great to deal with and helped me through the process and we got it done. I would never step foot in or ever purchase a car from here. They were the only dealership that had the model of car I wanted (2024 Jeep Grand Cherokee L Summit Reserve - which I do love and the car is stunning) or I would have walked a long time ago. Very stressful and they were not helpful at all.

Bought a 2023 used ford. - Togve

Bought a 2023 used ford. They put it up on the hoist and showed me under the vehicle. Gave me quite a bit on the trade in. All good so far.

They don't honour their warranties. - Dominic.Gouveia

They don't honour their warranties. Noah M is very unpleasant to deal with...stay away.

Some reviews state that this dealership changes the price - BMR

Some reviews state that this dealership changes the price or that once a deal is signed that the car is not available. I went to this dealership knowing what I wanted to buy and we came to an agreement of $530 biweekly. Then 2 days later we were told the bank rates went up a bit and and now its $541. Then crystal came back and said we can do 537. Then 2 days later we receive paperwork that says agreed to pay $538. This dealership will change contracts and verbally tell you other prices. I have proof and will take further action. Please be aware, sign for what you agree upon and don't let them change the price afterwards

This service department is shockingly dishonest. - 2smart4U

This service department is shockingly dishonest. They have flat out lied about the work that was needed on my vehicle and subsequently the work that was done. I have doubts that they have completed all the work that I have paid for and will have my vehicle reviewed by another verified technician to confirm my suspicion and will be back here to report the findings. Beware.

I got my used car from this dealership and Shamar my - monikakszabo

I got my used car from this dealership and Shamar my sales personnel was very helpful. When I took the car for test drive it had my name printed on a paper which was very personable, nice touch, it sure made an good impression on me! Danny the owner came to say hi, Alex and Joshua and Brad were all very professional. I can highly recommend this dealership and their service. The ownership paperwork and licence plate was rushed from Service Ontario Orangeville location, which helped with receiving my new car in no time! Thanks Shamar and everybody else making my car purchase experience excellent, I love my new car!

Buyer Beware: The sales people are great, but the - SalesPro

Buyer Beware: The sales people are great, but the management is atrocious. Specifically Shaun Whitman, the supposed "General Manager". Utterly incompetent

Terrible experience with financing options and the - juliasmom

Terrible experience with financing options and the salesman. We left the dealership because we told them we are not trying to haggle we just don’t want expensive payments and this doesn’t match our needs so we left. They called us back to offer more incentives and the cost was way over what we said would be our top budget. It was uncool to offer something yiu can’t even come close to especially once we had already left and said no. I’d be weary of someone who had tons of sales awards on the wall. It doesn’t mean that they are a good salesperson it means they will do whatever it takes to get the sale. There is a difference. We would never go back there they meet the definition of car salesman! He wasted our time and made us think this sale was possible when he knew it wasn’t. We were leaving to go to a different dealership and he called us back promising so much more than he could offer. At the end of the day I’m mad at myself for trusting this person as they were so misleading.

Paul is helpful, knowledgeable and professional. - JW

Paul is helpful, knowledgeable and professional. He manages to keep his cool at all times. Thanks for being a great guy :)

Erik was great. - tylerbell8873

Erik was great. Great communication and clearly cares about his customers and business. Highly recommend and will be going back for my next vehicle.

Absolutey Horrible Horrilble Customer Service and Junk - Lisa

Absolutey Horrible Horrilble Customer Service and Junk Vehicles. I do not recommend them at all.

Great service. - rlanglois

Great service. Always helpful. Cam is fantastic and arranges service for my two Rams to accommodate my schedule. Mechanics are excellent and my vehicles are always serviced and returned clean. I would recommend them to anyone who need s a vehicle serviced.

I have been coming here for years . - Dennis

I have been coming here for years . Kendra has always been amazing to deal with. She is the main reason I keep coming back.

This dealership’s service department has incompetent - marparm

This dealership’s service department has incompetent technicians, lied to me boost their service bills, and damaged my vehicle.

Went on line to book an appointment for an oil change and - bigpapa

Went on line to book an appointment for an oil change and was confirmed for 930. At 1130 went to pick up my vehicle and was informed that it was the next vehicle to go into the shop. 2 hours later and still no oil change. When I got home, there was an e-mail saying that Galt Chrysler removed my e-mail address from their system. EXCELLENT customer service NOT.

Could not be happier with the service. - Mike

Could not be happier with the service. Well it was pricey but service anywhere is and new vehicles are way pricier so gotta keep this truck going…. Main thing is problem fixed properly and promptly. I had a coolant leak that another dealership looked at twice and could not diagnose. I brought here and they identified the issue in like an hour,, recommended the fix as well as a few other things ( clean injectors and front brake work) . I said yes to all, got my truck back - runs better and no leak and brakes better. I’ve had issues here in past ( but mechanical repairs are not all simple), but I do see they are trying - at least on service side. So I will be back Thanks guys Mike

One star is too many. - Ryan

One star is too many. Even after putting a $2,500 deposit on a truck they sold it from under me. I made a deal on a truck here with Sam Yekta and we had an agreed trade value on my truck - all set and ready to sign the bill of sale. Then Sam calls me to tell me they thought my truck was two years newer (even though they had the VIN#) and therefore the trade value dropped by over 40% ($4,500). Sam then told me he would revise the bill of sale and send it to me the next day to be signed. The next day Sam sends me a text message to notify me the truck has been sold to someone else. Extremely frustrated with this dealership, the salespeople, and Management. The entire process has been anything but smooth.

They are very nice until you have an issue with warranty - Whoknew

They are very nice until you have an issue with warranty on their product, then the face turns and you will be disappointed. We have bought multiple vehicles from lakeridge, something must have happened through covid because they have lost it. Incompetent shysty crooks is what they are. Completely disgusted with there attitude and service. Would not recommend to anyone. Never going back.

This dealership is the one to goto, even if you're hours - Doubled613

This dealership is the one to goto, even if you're hours away! Worth the drive, worth the time. I dealt with Sean Robert's who went above and beyond to not only get me a vehicle but to make my dream truck affordable and to make that dream come true! Unlike most salesman, Sean listens! He cares! Sean knew what I wanted, knew every option I required and wouldn't stop until he found the exact specs and the exact truck which he did! Also, Unlike most dealerships sean doesn't lie, rush, pressure, he takes the time to work with you, your budget and needs, he listens to your life events, stories, talks about your family, children and again, he cares. Sean is down to earth, friendly and actually treats you like a human being not like a number which is so rare these days. I was also fortunate enough to meet his son who was fantastic and brought up well. The finance manager was great, straight forward to the point, the gm was great, they didnt waste my time or pressure me either. All and all everything was easy straightforward and stressfree! The way it should be, God bless sean and his family, and thank you! If you want a good dealership that is honest and cares, this is it, but always see Sean if you go there, personally i think he should be gm! Great experience, would rate higher if I could.