18 British Columbia Kia Dealers

Purchased a 2024 Kia Sportage last week from Harris Kia, - Kia fan.

Purchased a 2024 Kia Sportage last week from Harris Kia, trading in our 2021 Ford Escape. We dealt with sales consultant, Cameron Ruley. From the start of our correspondence online regarding the car to actually going to the dealership for a test drive and eventual purchase, we have nothing but good things to say about Cameron. We found him friendly and very knowledgeable about the vehicle and extremely patient with all the questions we had for him. The general manager, Zach Smith, is also a big plus for this dealership. Working with Cameron and Zach, we came to a quick agreement on the trade in value of our Escape and the final price for the whole transaction. I would not hesitate to give 5 stars to Harris Kia and a particular shoutout to Cameron and Zach. We will definitely refer Harris Kia to friends and family. Reid & Susan Gurney

My experience today at West Coast Kia was smooth & quick - vienneau86

My experience today at West Coast Kia was smooth & quick today. Charlie made me feel comfortable & taken care of

This was a very pleasant Transaction The sales man Nazar - k7imgary

This was a very pleasant Transaction The sales man Nazar Yatskovsvskyl Was very good to deal with and The Finance Sales Man Ryan Dergy was also very helpful We are very Happy Glen and Eileen Gledhill

My initial sales experience with Applewood Kia Surrey was - Tiago Martinez

My initial sales experience with Applewood Kia Surrey was very positive, but the service experience over the past several months has been extremely disappointing. We have brought our Kia Sportage in three times for the same A/C problem under warranty. During the first visit, the thermostat was replaced after the engine light appeared, and we were told the A/C was working again. It was not. We returned and were told the A/C had a leak and required another part. We waited approximately four weeks for the part and had to contact the dealership ourselves for updates. After the part was replaced, the A/C continued working intermittently and eventually started blowing hot air again, particularly on the driver’s side. Megan then arranged a fourth visit so the dealership could keep the vehicle for several days to investigate. She confirmed that a courtesy car would be available. However, when my husband arrived at 7:30 a.m., nobody seemed to know about the arrangement, no courtesy vehicle was available, and the person he was supposed to meet was not there. He left our vehicle at the dealership, and they arranged an Uber, but no one could explain who was responsible for the case or what would happen next. I tried calling the Customer Experience Manager, but the person who answered could not connect me with him. Another employee was also unavailable. I was then told to wait 24–72 hours for a response—even though the dealership currently has our vehicle and we do not know whether it will be inspected, whether it should remain there overnight, or who is managing the case. The repeated unsuccessful repairs are frustrating, but the lack of communication, coordination, and accountability has made the situation much worse. We have spent significant time and money returning to the dealership, yet the warranty problem remains unresolved. At this point, they have my car, but they don't even communicate with each other to find a good solution or give me a feedback.

The kia company are Very great to intertain to the - leahginez

The kia company are Very great to intertain to the customer,and very well detailed for checking the engines.

One of the smoothest dealership service experiences I’ve - KK

One of the smoothest dealership service experiences I’ve had after recently purchasing my Sportage. Booking the appointment was quick and efficient, check in was fast, and the service advisors kept me updated throughout the visit and while my car was in the shop. Fair pricing, thorough work, and no runaround. The service department seems to take genuine pride in their work and I always feel valued as a customer. Five stars to you all!

Nathan at Applewood Kia really changed my perspective on - bubbles

Nathan at Applewood Kia really changed my perspective on the dealership. He was professional, honest, and genuinely focused on making sure I had a great service experience. He’s definitely helped rebuild my trust in Applewood, and I truly appreciate the way he handled everything. Highly recommend Nathan!

Took our Seltos in for oil change & service this week. - Bev. K

Took our Seltos in for oil change & service this week. Was greeted by Adam & checked in. I declined a ride elsewhere & elected to wait for my car. Adam estimated it would take two hours. It was slightly longer but my car was washed & vacuumed prior to returning it to me. All in all, a pleasant, professional experience.

Never trade in your car there all the sales managers and - juliapark71

Never trade in your car there all the sales managers and advisors will rip off you. Never deal with anybody there

I wish I could give 0 stars. - charlie.corbin

I wish I could give 0 stars. I had a young kid as my salesman and it was okay for the test drive. I absolutely loved the car it was my dream car. However, I wanted to think about it and he tried to pressure me into doing a credit check and purchasing immediately. He also sent me unprofessional text messages when I said I didn’t want to get stuck in high car payments. He texted “the math isn’t mathing” and lost my sale immediately. You don’t talk to a customer like that no matter their age and I was at least twice his age. I went to another dealership just down the road and got a great SUV in the price range I was happy with no pressure and very professional service.

i asked Kyle to give me the same price as the kia - pod in vancouver

i asked Kyle to give me the same price as the kia website, not even a discount, the MSRP! He is now trying to charge mandatory charges of Platinum EV Care $899 Nitrogen & Wheel lock $599. This is a complete joke and cash grab. Terrible, dishonest and does nothing - we all know Nitrogen is useless, and wheel locks for $600!?? And 100% their "EV Care" does absolutely nothing.

I used to be happy with this place - when things are good - KiaWrecksTires

I used to be happy with this place - when things are good they're good. BUT if they screw up and you expect them to do right, you'll get treated to gas lighting and mansplaining. The Kia tire techs wrecked three brand new winter tires during mounting yet insisted I had somehow been sold 3 defective tires. Other shops confirmed Kia damaged my tires while and Steve Mota simply dismissed the evidence presented and refused to make reparations.

Exercise caution in dealing with this dealership. - spbrowne_123

Exercise caution in dealing with this dealership. I was trying to purchase remotely ( I live in the Okanagan about 4 hours away) a nice used Genesis AWD. Unfortunately they kept moving the goal posts to the extent that pure frustration crept in. WE would agree on a condition and then it would be changed and then changed again They claimed i didnt return calls, but there werent any to return!!. They claimed to have called me repeatedly but that was a blatant lie. Dealing with these people was horendous. Any questions and just give e me a call

My family and large dog broke down in Vernon, when we - Michelle

My family and large dog broke down in Vernon, when we were on holidays. The sales person, Bruce, was delightful. We were stuck walking in the heat and he actually came to pick us and our dog up. He asked what I needed in a car and was able to meet most of my needs. There were a few things that I would have liked that the car did not have. The main thing was that I needed the car to stay on for longer then 10 minutes as I often need to leave my Therapy Dog in the car. Sajah was wonderful in helping me do up all of the paperwork and payments. I do feel that I overpaid for the car as I paid the highest price that is listed in the price range, and I recieved less for my trade in then I had expected. The engine did not work, however most dealerships would have given a minumum of at least $1000. This was upsetting and the reason for the 4 stars instead of 5. Bruce and Sejah were exceptinal and very helpful with our situation.

Poor service. - Reid Wylde

Poor service. The windows on my 2021 Niro EV operate erratically - going up or down, seemingly at random, no matter which way you push the button. Or just not working at all. After waiting over a month for a part, they failed to fix the problem and now, due to a lack of staff, I have to wait two more weeks for them to attempt to diagnose the problem again. They don't seem to see it as a safety hazard despite the fact that someone could get a hand caught in the window when it goes the wrong direction. Also very disappointed by the cheap electronics after only 3 years because, while waiting for the window control part, a new problem developed. The passenger seat belt warning dings continuously whether someone sits in the seat or not. Underwhelmed.

Ryan at Downtown Kia was honest, professional, and - peteroh

Ryan at Downtown Kia was honest, professional, and provided excellent service. Highly recommend him if you’re looking for a smooth and trustworthy car-buying experience.

I would. - Upset

I would.rate this dealership as a zero if it would let me, they screwed me in 2010, and i gave them another chance. Promises they recinded,cars they promised they couldnt get. And then said it was me that was the problem. The customer is always right. Plus they want to charge you 10 percent on top to ,they say to keep the lights on as they are a small.dealership. Better options to buy a kia product.