18 British Columbia Kia Dealers

Great buying experience! - Barb

Great buying experience! Bryan, Ben and Barb were very helpful, friendly and engaged during the whole process. Bryan made sure I understood all the features of my new vehicle and I felt very confident driving it off the lot for the stormy drive back to Duncan.

It's my second time getting a car from West Coast Kia, - aldomar18

It's my second time getting a car from West Coast Kia, and their service has always been great, and I believe their one of if the only Kia dealership that is fair with their pricing. We would definitely get our 3rd car from here again when the time comes.

Kamloops KIA has an amazing team that make you feel - Daniel Colin

Kamloops KIA has an amazing team that make you feel comfortable and give the best service in town!! I would recommend Kamloops KIA to all my family and friends. You will not be disappointed.

My second part of my review. - Joanne

My second part of my review. A quick summary of my last review, just minutes a go. I bought a new sportage pull in that was a lemon. After many visits to service it appeared that if would not be fixed anytime soon. I spoke to the sales manages that were MISLEADING! But at the end I met the "ROCK STAR", Alethea, finance director, that was there for me 100%. She made the "no hassle exchange" come true. I would also to mention the great people in service that tried to help me with lemon. Megan and Leon

I recently went to this dealer for a “recall” notice. - Boblait

I recently went to this dealer for a “recall” notice. The customer service lady “Pandora” was very helpful and a pleasure to deal with. My car was washed and vacuumed too before I left.

Very good response to all my questions and very - Cloud

Very good response to all my questions and very personable service agent Rick who was very knowledgeable

I'm on my second Niro from Chris at Applewood, too bad - westcoastpoolqueen

I'm on my second Niro from Chris at Applewood, too bad he's left. Brought in my 2019 for the fuse recall, after the service mgr. advised a 7am appt. to be first in line. I should of slept in. I arrived at 6:50, checked in and asked them to also please check why the seat goes forward but not backwards. At 8:40am I got my car back and an explanation that in that time period they were unable to diagnose the seat problem. If they can't diagnose in 90 minutes why the button isn't working, I'm afraid I'm out. I will never be back for service at Applewood Kia again. Kaley was just useless, and not interested in helping.

Warranty work, service , communication by Adam - GE Icelander

Warranty work, service , communication by Adam Christopoulous is 5 star. Recent work done in July 2025. I was very satisfied with what could have been an expensive repair but was covered by warranty. Sales people very well trained and helpful. Glad I visited Kelowna KIA to buy a lightly used Seltos. No issues at all with my experience there. I met the manager and had a good conversation and assurances from him that turned out exactly as described . GE Icelander

Never trade in your car there all the sales managers and - juliapark71

Never trade in your car there all the sales managers and advisors will rip off you. Never deal with anybody there

I wish I could give 0 stars. - charlie.corbin

I wish I could give 0 stars. I had a young kid as my salesman and it was okay for the test drive. I absolutely loved the car it was my dream car. However, I wanted to think about it and he tried to pressure me into doing a credit check and purchasing immediately. He also sent me unprofessional text messages when I said I didn’t want to get stuck in high car payments. He texted “the math isn’t mathing” and lost my sale immediately. You don’t talk to a customer like that no matter their age and I was at least twice his age. I went to another dealership just down the road and got a great SUV in the price range I was happy with no pressure and very professional service.

North Shore Kia in North Vancouver, BC, has excellent - whitefalcon

North Shore Kia in North Vancouver, BC, has excellent service. When our Sorento needed a new water pump, NS Kia paid for the vehicle to be towed from the Sunshine Coast, on the ferry, to their dealership. When the part was not readily available (2 week wait), they took a pump out of another vehicle on the lot to get us back on the road ASAP. Today, they fixed a stuck power driver seat and a few other little things on our 10-year old Sorento, drove me around the north shore while I waited, and gave me a very reasonable bill for the repair. My wife drives a 2017 Kia Soul EV; it has never needed any repairs, but I'm sure it would be handled well at NS Kia. I am very happy with both my Kia's and with North Shore Kia.

I used to be happy with this place - when things are good - KiaWrecksTires

I used to be happy with this place - when things are good they're good. BUT if they screw up and you expect them to do right, you'll get treated to gas lighting and mansplaining. The Kia tire techs wrecked three brand new winter tires during mounting yet insisted I had somehow been sold 3 defective tires. Other shops confirmed Kia damaged my tires while and Steve Mota simply dismissed the evidence presented and refused to make reparations.

Our 2016 Kia Sorento developed a misfire after we - ljubica

Our 2016 Kia Sorento developed a misfire after we purchased it — an issue that is widely known with this model. Instead of standing behind the vehicle and working toward a fair solution, the dealership was unwilling to provide meaningful help. Looking back, we should have returned the vehicle immediately after we found that it had issues just a few months after it was purchased. Now that the vehicle is no longer running, their only offer was a similar vehicle at full price with no consideration for what we’ve already gone through. That does not feel like customer care — it feels like a transaction at any cost. Very disappointing experience. Based on how this situation was handled, I would strongly caution anyone considering purchasing a Kia vehicle from this dealership.

Very good customer service. - Christene

Very good customer service. I really enjoyed dealing with Dana. He’s really good with customer service and Nico in the service department.

Poor service. - Reid Wylde

Poor service. The windows on my 2021 Niro EV operate erratically - going up or down, seemingly at random, no matter which way you push the button. Or just not working at all. After waiting over a month for a part, they failed to fix the problem and now, due to a lack of staff, I have to wait two more weeks for them to attempt to diagnose the problem again. They don't seem to see it as a safety hazard despite the fact that someone could get a hand caught in the window when it goes the wrong direction. Also very disappointed by the cheap electronics after only 3 years because, while waiting for the window control part, a new problem developed. The passenger seat belt warning dings continuously whether someone sits in the seat or not. Underwhelmed.

Ryan at Downtown Kia was honest, professional, and - peteroh

Ryan at Downtown Kia was honest, professional, and provided excellent service. Highly recommend him if you’re looking for a smooth and trustworthy car-buying experience.

I would. - Upset

I would.rate this dealership as a zero if it would let me, they screwed me in 2010, and i gave them another chance. Promises they recinded,cars they promised they couldnt get. And then said it was me that was the problem. The customer is always right. Plus they want to charge you 10 percent on top to ,they say to keep the lights on as they are a small.dealership. Better options to buy a kia product.