20 Alberta Toyota Dealers

Had our third service on last month for our Toyota RAV4 - shellyxavier69

Had our third service on last month for our Toyota RAV4 XLE at Lethbridge Toyota. The team is always so kind and welcoming, and they take great care of our vehicle. It really gives us peace of mind every time we visit. Truly appreciate the consistent and reliable service.

We just purchased our Lexus is 350c convertible from med - Papac

We just purchased our Lexus is 350c convertible from med hat Toyota and we a had a very pleasant experience with our sales person Kim and the rest of the staff that helped along the way thank you very much for your help looking forward to dealing with them in the future thanks again

I had a great experience with the service department at - Jo

I had a great experience with the service department at this dealership. The staff were friendly, Neil and Kim they are professional, and helpful throughout the entire process. They explained the work clearly, kept me informed, and completed the service in a timely manner. I really appreciated their attention to detail and excellent customer service. I would definitely recommend this dealership to anyone looking for reliable and professional car service.

We were very pleased with the experience we had while - Rudolph264115

We were very pleased with the experience we had while purchasing our car. All staff we dealt with made sure we were comfortable and answered all questions quickly and competently. All issues were attended to quickly and to our satisfaction.

I bought my 2026 Camry & am very happy with the whole - arychukl

I bought my 2026 Camry & am very happy with the whole experience. Bushrai was my sales person; very knowledgeable & answered all my questions. He has great people skills; I encourage others to ask for him when looking to purchase a new vehicle

Unprofessional, negligent, and retaliatory service. - Ayo

Unprofessional, negligent, and retaliatory service. I bought a 2026 Toyota Prius here 3 months ago. At 8,000 km, I brought it in for a scheduled service, and the department deemed a tire "bad," requiring a replacement under my paid Toyota Tire & Rim Road Hazard Protection (TRRHP) policy. My service advisor failed to order the tire immediately, promised updates he never delivered, and completely ghosted me. Two weeks later, the tire completely failed, leaving me stranded. When I called Gateway Toyota, they told me the tire wouldn't arrive for another 4 days. To make matters worse, the service department manager flatly refused to honor the guaranteed $70/day TRRHP rental vehicle assistance simply because of a negative survey I filled out regarding my advisor's communication. Retaliating against a customer by denying a paid, manufacturer-backed warranty contract is completely unacceptable. Management needs to step in immediately.

I was charged GST twice on my lease buyout here. - Senior

I was charged GST twice on my lease buyout here. Had to complain to get it corrected. Overcharged $500! Check all paperwork from this dealership before signing. Also they add $1000 Admin fee for a lease buyout that they don’t tell you about up front. Finance dept is iffy.

From the first call I made to Toyota Northwest Edmonton - jbeagle

From the first call I made to Toyota Northwest Edmonton on a Friday, to the delivery of my new (used) Rav4 the following Monday, Brice Folden was absolutely fabulous! Brice provided me with all the paperwork/documents required and requested to get going without any hiccups. He and the entire crew showed me why Toyota is number one. A big thank you to everyone involved.

The sales team at Canyon Creek Toyota were excellent to - Glenn H

The sales team at Canyon Creek Toyota were excellent to deal with. Drew Nypower and the sales manager worked to provide the best deal possible. Drew was very knowledgeable about hybrid and electric vehicles. I would recommend working with him.

We had a great experience from start to finish. - Brad

We had a great experience from start to finish. Bilal was our salesperson and was excellent to work with. There was never any pressure to buy, and he was always friendly, professional, and easy to communicate with. If he didn’t know the answer to one of our questions, he was upfront about it and got us the correct information right away. He also helped us find a truck that had features we weren’t originally looking for, and it ended up being a much better fit than what we had planned. Ethan, the used vehicle sales manager, was just as great to deal with. He was straightforward, honest, and made the whole purchase process easy. We didn’t work directly with the new vehicle sales manager, but when we asked about buying a brand new truck identical to the used one, we appreciated that he didn’t try to steer us in that direction. Instead, they all agreed the used truck was the better value and even offered to show us a new one so we could compare for ourselves. They were right. We ended up with a practically new truck with only 5,000 km that was exactly what we wanted. When we first looked at and test drove the truck, it was pouring rain. Because of that, we missed a small broken piece during the inspection. We brought it up after all the paperwork was signed and after taking delivery, and Ethan didn’t hesitate. He immediately said they would replace it. Overall, this was the best vehicle buying experience we’ve had, even better than when we bought our Volvo from the Volvo dealership. Everyone was honest, straightforward, and genuinely interested in helping us make the right decision rather than just making a sale. They stood behind what they sold, they’ve definitely earned our future business, and I wouldn’t hesitate to recommend them. The guys upstairs were also great to deal with. They were not pushy and professional.

I had a great experience purchasing a used vehicle - all - cristinabusuioc74

I had a great experience purchasing a used vehicle - all the information and help was available, all staff was great - thank you Megan and Alejandro, I'm enjoying my new ride.

I had an excellent experience at South Pointe, working - mrobson123

I had an excellent experience at South Pointe, working with Sheldon to find my perfect match. Sheldon patiently helped me weigh pros and cons of years/models of tacomas based on my lifestyle needs. He made the whole process feel seamless, and helped get me my vehicle in a timely manner. I’d recommend South Pointe and Sheldon to anyone!

Not recommended — avoid going to this dealership. - Charles

Not recommended — avoid going to this dealership. They refused to refund my deposit. The salesman promised to refund the deposit if I decided not to proceed with the purchase, so I put down a $1000 deposit as instructed. Later, I decided not to proceed with the purchase and requested a refund. The salesman refused. I contacted the general manager, and he said he would look into the documents. I never got a reply.

I had an excellent experience with Mars Castillo handling - L. L.

I had an excellent experience with Mars Castillo handling an urgent request. They were professional, communicative, and made sure to check all of my wheels, even sending me a video update. My vehicle was returned on time, and I truly appreciated the great service.

Tony in sales was great no messing around. - bmacmark4

Tony in sales was great no messing around. Straight forward and honest. Kevin in finance was awesome. No nonsense and crystal clear with all details. Bought a 2026 Tacoma. This is my families 8 th vehicle from Red Deer Toyota. Wouldn’t hesitate to go there again in the future!!

Excellent presentation and excellent service assistance - Arnie Fajardo

Excellent presentation and excellent service assistance in all areas needed , especially in things need to install and need to know.

Phenomenal Dealership and super great Service Department. - Ron

Phenomenal Dealership and super great Service Department. Staff are excellent to work with and very helpful.

Wonderful friendly and knowledgeable staff, always greet - akfald

Wonderful friendly and knowledgeable staff, always greet you with a smile and willing to always help

Had my 2015 4 runner in for new battery. - lennywhite

Had my 2015 4 runner in for new battery. Service was great!! Shuttle was super convenient and the driver ,Adrian was prompt and super friendly !