20 Alberta Toyota Dealers

Had our third service on last month for our Toyota RAV4 - shellyxavier69

Had our third service on last month for our Toyota RAV4 XLE at Lethbridge Toyota. The team is always so kind and welcoming, and they take great care of our vehicle. It really gives us peace of mind every time we visit. Truly appreciate the consistent and reliable service.

We just purchased our Lexus is 350c convertible from med - Papac

We just purchased our Lexus is 350c convertible from med hat Toyota and we a had a very pleasant experience with our sales person Kim and the rest of the staff that helped along the way thank you very much for your help looking forward to dealing with them in the future thanks again

Traveling across Canada from New Brunswick, so not from - Monpier

Traveling across Canada from New Brunswick, so not from this Province...We arrived at the Lloydminster Toyota dealership at 9:00am on Thursday morning to see if they could squeeze us in for an oil change/maintenance on our truck. We had no appointment and had never been there before.. to our surprise they took us in right away... We parked our RV in the lot and like an hour later, the service on our truck was done! Super friendly service staff and very helpful. Clean dealership. THANK YOU!!!!:)

We were very pleased with the experience we had while - Rudolph264115

We were very pleased with the experience we had while purchasing our car. All staff we dealt with made sure we were comfortable and answered all questions quickly and competently. All issues were attended to quickly and to our satisfaction.

I normally don't write reviews, but I feel the need to - Anonymous

I normally don't write reviews, but I feel the need to warn others. Buying a used car? There really is no point going to Toyota on the trail. SCAMMERS!!! Where to begin? Let's start with them offering me extended warranty. The price started at $209 bi-weekly. They have a few options for warranty, it costs more for each option. This is billed bi weekly as well. They tried really hard to sell me anything, I declined the warranty, and they kept pushing. Finally after about 45 minutes they gave up. All of a sudden my payments went down to $171 bi-weekly without any warranty. So how did it start at $209? where did they get the extra $38 from? Right off the hop they tried to SCAM me out of $76/month. Good thing I turned down the warranty. When I bought the car, I was told even though it is a used car, it would be like buying a new car. When I picked it up it wasn't detailed nicely, like a new car. I had to wait an hour for them to detail it better. Then there is the service department, my next service was at 124844km (accordingly to their sticker on my windshield) after 2 months (119219km) the change oil light came on, so I took it to get the oil changed. They told and showed me that my transmission fluid was black and the air filter was dirty, full of bugs, and looked like it had gotten wet. When you are told you are purchasing a like new vehicle, don't you think the fluids should be full and like new as well? After I found this out I call them and they told me to bring it in because they didn't believe that the fluid was black. I took my vehicle in and waited 3 hours only for them to tell me that there was nothing wrong with the fluid, and they REFUSED to show or bring me proof. Service with a smile? Not this place, from the moment I drove my vehicle in I got treated like garbage. There wasn't even a "good morning". There wasn't a polite person in the bunch. Refusing to show proof is a sign they have something to hide. They also refused to reimburse me for the oil change that they did not do before selling the vehicle. So either they lied about doing the service before they sold the vehicle, or they noticed the black transmission fluid and wanted to gouge me for more money on my next service. These guys only care about your $$$. I will never go there to get my vehicle serviced, very untrustworthy people. Don't even get me started on the sales team..... Had I known this before I would have just bought a vehicle off market place or anywhere else. There is no point going through a dealership. If this doesn't scare you out of buy a used vehicle from them, then I suggest you take the vehicle you purchased straight to a trusted mechanic as soon as possible to make sure everything is proper, but why waste money on that? Just go somewhere else.

Tony in sales was great no messing around. - bmacmark4

Tony in sales was great no messing around. Straight forward and honest. Kevin in finance was awesome. No nonsense and crystal clear with all details. Bought a 2026 Tacoma. This is my families 8 th vehicle from Red Deer Toyota. Wouldn’t hesitate to go there again in the future!!

Unprofessional, negligent, and retaliatory service. - Ayo

Unprofessional, negligent, and retaliatory service. I bought a 2026 Toyota Prius here 3 months ago. At 8,000 km, I brought it in for a scheduled service, and the department deemed a tire "bad," requiring a replacement under my paid Toyota Tire & Rim Road Hazard Protection (TRRHP) policy. My service advisor failed to order the tire immediately, promised updates he never delivered, and completely ghosted me. Two weeks later, the tire completely failed, leaving me stranded. When I called Gateway Toyota, they told me the tire wouldn't arrive for another 4 days. To make matters worse, the service department manager flatly refused to honor the guaranteed $70/day TRRHP rental vehicle assistance simply because of a negative survey I filled out regarding my advisor's communication. Retaliating against a customer by denying a paid, manufacturer-backed warranty contract is completely unacceptable. Management needs to step in immediately.

I was charged GST twice on my lease buyout here. - Senior

I was charged GST twice on my lease buyout here. Had to complain to get it corrected. Overcharged $500! Check all paperwork from this dealership before signing. Also they add $1000 Admin fee for a lease buyout that they don’t tell you about up front. Finance dept is iffy.

From the first call I made to Toyota Northwest Edmonton - jbeagle

From the first call I made to Toyota Northwest Edmonton on a Friday, to the delivery of my new (used) Rav4 the following Monday, Brice Folden was absolutely fabulous! Brice provided me with all the paperwork/documents required and requested to get going without any hiccups. He and the entire crew showed me why Toyota is number one. A big thank you to everyone involved.

The sales team at Canyon Creek Toyota were excellent to - Glenn H

The sales team at Canyon Creek Toyota were excellent to deal with. Drew Nypower and the sales manager worked to provide the best deal possible. Drew was very knowledgeable about hybrid and electric vehicles. I would recommend working with him.

We had a great experience from start to finish. - Brad

We had a great experience from start to finish. Bilal was our salesperson and was excellent to work with. There was never any pressure to buy, and he was always friendly, professional, and easy to communicate with. If he didn’t know the answer to one of our questions, he was upfront about it and got us the correct information right away. He also helped us find a truck that had features we weren’t originally looking for, and it ended up being a much better fit than what we had planned. Ethan, the used vehicle sales manager, was just as great to deal with. He was straightforward, honest, and made the whole purchase process easy. We didn’t work directly with the new vehicle sales manager, but when we asked about buying a brand new truck identical to the used one, we appreciated that he didn’t try to steer us in that direction. Instead, they all agreed the used truck was the better value and even offered to show us a new one so we could compare for ourselves. They were right. We ended up with a practically new truck with only 5,000 km that was exactly what we wanted. When we first looked at and test drove the truck, it was pouring rain. Because of that, we missed a small broken piece during the inspection. We brought it up after all the paperwork was signed and after taking delivery, and Ethan didn’t hesitate. He immediately said they would replace it. Overall, this was the best vehicle buying experience we’ve had, even better than when we bought our Volvo from the Volvo dealership. Everyone was honest, straightforward, and genuinely interested in helping us make the right decision rather than just making a sale. They stood behind what they sold, they’ve definitely earned our future business, and I wouldn’t hesitate to recommend them. The guys upstairs were also great to deal with. They were not pushy and professional.

I had a great experience purchasing a used vehicle - all - cristinabusuioc74

I had a great experience purchasing a used vehicle - all the information and help was available, all staff was great - thank you Megan and Alejandro, I'm enjoying my new ride.

I bought the following Vehicles from this place: 2016 - Rayzilla19

I bought the following Vehicles from this place: 2016 tundra limited 2017 limited four runner. My son bought a Tacoma I believe a 2015 My daughter in law bought a Rav 4 limit. My other son bought a Tacoma.all because of my recommendations!! After all this I wanted to bye a Rav hybrid. After paying deposit i was given so much xxxxxxxx. I bought a second hand Rav 4 and it has a safety recall soon after And my wife wouldn’t drive it. The only person in this dealship that cared was the finanacial Manger- he called me two times and Was such a great guy. The sales manger is such of xxxxxxxx. I’m currently in the process of buying an new limited tundra And will not be from the disrespectful people That own south point or any other dealership in Alberta. Strait For the heart!!

I had a very disappointing experience with Country Hills - Nigar

I had a very disappointing experience with Country Hills Toyota. I paid $250 for a diagnostic, and they told me my vehicle needed a new fuel pump, providing an estimate of over $3,400 for the repair. Because the estimate seemed unusually high, I took my vehicle to another mechanic for a second opinion. They found that the fuel pump was working perfectly. The actual problem was a small damaged wire that simply needed to be replaced, which fixed the issue. Based on my experience, I found the diagnosis to be inaccurate and the recommended repair unnecessary. I felt the service was dishonest and unprofessional, and I lost confidence in their recommendations. I would encourage others to get a second opinion before agreeing to expensive repairs from this Dealership. They are thieves

I had an excellent experience with Mars Castillo handling - L. L.

I had an excellent experience with Mars Castillo handling an urgent request. They were professional, communicative, and made sure to check all of my wheels, even sending me a video update. My vehicle was returned on time, and I truly appreciated the great service.

Excellent presentation and excellent service assistance - Arnie Fajardo

Excellent presentation and excellent service assistance in all areas needed , especially in things need to install and need to know.

Phenomenal Dealership and super great Service Department. - Ron

Phenomenal Dealership and super great Service Department. Staff are excellent to work with and very helpful.

Wonderful friendly and knowledgeable staff, always greet - akfald

Wonderful friendly and knowledgeable staff, always greet you with a smile and willing to always help

Had my 2015 4 runner in for new battery. - lennywhite

Had my 2015 4 runner in for new battery. Service was great!! Shuttle was super convenient and the driver ,Adrian was prompt and super friendly !