20 Alberta Toyota Dealers

My experience with Toyota on the Trail was exceptional. - Nuwestelectric

My experience with Toyota on the Trail was exceptional. I bought a used vehicle from them from my home in Saskatoon. Mohammed my sales person was great at communicating in a timely manner and very professional. A carfax and thorough in house mechanical inspection was provided to me along with in depth photos. When I arrived at the dealership the vehicle was exactly as described. Bennie in Finance was very professional and easy to deal with. Overall a pleasant experience.

Freindly knolageble staff office clean and organised - lornefoote

Freindly knolageble staff office clean and organised sales people good but not pushy. Very helpful

We had a very good experience dealing with Aaron and Erin - lrausmus

We had a very good experience dealing with Aaron and Erin when we purchased our Rav4. Aaron was very thorough in showing us the features of our new vehicle.

This dealership is first choice. - demand

This dealership is first choice. They were able to get the vehicle I wanted when no one else could. Francis was my first point of sales contact and he listened to my concerns and requirements and was able to find a vehicle for me in the timeline that I was looking for. On pickup day I met with Ishan, their financial person to complete my sale. Ishan is friendly and thorough and has good communication skills answering all questions and explaining all the intricate details of the various warranties. Everyone from reception to the service department was friendly and welcoming. Great staff! I drove home in my new vehicle a happy and content customer. Thank you to everyone at High River Toyota for making my purchase a great experience.

Product Advisor Alexander (AJ) Balajadia was friendly and - marvin.posadas

Product Advisor Alexander (AJ) Balajadia was friendly and patient and easy to talk with. He followed up promptly after my initial inquiry. He always has a positive attitude and made me feel valued. I would recommend him to others due to his excellent service.

Experience was pleasant, they were very helpful with - ralkoutsi

Experience was pleasant, they were very helpful with showing me car options and what would work best for me.

Stacey Dubé sold me a used truck with a full inspection - DevB

Stacey Dubé sold me a used truck with a full inspection report that said it was good to go. I asked her that when I travel from Edmonton to make the purchase, that it be left outside so I could hear the engine on startup since thats when any issues are most obvious. She promised to do so. When I arrived the truck was in a warm shop after being started and driven that morning. Her and the managers Ryan Baum and David Labindao promised up and down that there were no issues and it was passed all inspections with flying colors. So, I decided to trust them, did the paperwork and drove it back to Edmonton. Went to cold start it the next day and the starter made a loud aweful clanging sound. I sent them videos and they swore they didn't hear anything of the kind, not Stacey, not even the mechanic. So the manager offered me $100 to cover the deductable for the extended warranty I purchased through them so I could have it fixed at a shop here in Edmonton. Only the warranty doesn't cover the starter or flex plate because they are wearable items. They also dont cover the cost of diagnosing anything so that was an extra $420 I had to fork out. The shop I took it to showed pictures of missing teeth on the flex plate and worn teeth on the starter and replacing them is over $2500 - which is not covered by the warranty. The shop also said the truck needs an additional $5500 worth of engine work to replace the cam-phasers and timing chain - of which the warranty would only cover $2500 (per claim), even though I paid over $2900 for the extended warranty. In total the truck needs over $8400 in work and $420 in diagnosticss coming to $9220 and the warranty only covers $2500 of that. Oh but Cochrane managers offered me $100 to smooth things over. They lied on the inspection form, were deceptive with the cold start, sold me a pretty useless warranty and now they won't even return my calls. Im not asking for the moon here but they should at least cover the starter issue because THAT was obvious on day 1. Aweful place and shady practices.

Lee and Matt were amazing as always. - bsassy

Lee and Matt were amazing as always. I appreciate their expertise and they always make me feel like family. I am on my 4th Toyota and will always come here for my vehicles BZ

Kennedy was excellent throughout the entire process 5 - Ken

Kennedy was excellent throughout the entire process 5 stars. The finance team was organized and professional

The person help me in the table, Jeanette, and also - Irlyn Maratas

The person help me in the table, Jeanette, and also fixing my vehicle. Cris these people is like the family of the company strictly help me for everything. God bless.

April 4th took Rav 4 in for service. - 4953brown

April 4th took Rav 4 in for service. Excellent service Very friendly and polite costumer service. In and out in an hour with free car wash.

It took a few months for the RAV4 to get in but the wait - Derick

It took a few months for the RAV4 to get in but the wait was worth it for the color. Isaac was open, to the point and straight forward when discussing price, features and specs regarding the RAV4 we needed. Im happy with my purchase and the experience that Isaac is the reason I go to this dealership since.

I have been getting my vehicle serviced at Canyon Creek - lm_pearson

I have been getting my vehicle serviced at Canyon Creek Toyota for more than ten years. The people in this shop are friendly, competent and consistent in doing excellent work. They communicate with you very well so you always know there will be no surprises. The best comment I can make about Canyon Creek Toyota service is, I keep going back and I have lots of choices.

I have no words for the lack of integrity at Lethbridge - deborah.w

I have no words for the lack of integrity at Lethbridge Toyota. We bought a Toyota Sienna in Feb 2023 from a private seller. One of the sliding doors wasn't working, so we took it to Lethbridge Toyota (LT) for a price quote to get it fixed.There was also a recall on the sliding door at this time, so we also made an appointment for that. LT quoted us $1500 for getting the door fixed, which we were not willing to pay. They said they had done the recall, but it did not fix the issue. Fast Forward to May 2024. We decided to get the sliding door fixed; at this time the other one had also stopped working. We took our van to Big Al's as we figured they would be more reasonable priced. After assessing it, they called and said that the door problem was covered under an extended warranty that Toyota had put out and that we should take the vehicle to Toyota to get it fixed for free. We took it there and were told the warranty had expired Feb 2023. I went home and then recalled that we had had our van in to get the sliding door fixed in Feb 2023 and had not been told about the extended warranty. I did a little digging and discovered we had had our van in 4 days before the warranty expired. I emailed with a service specialiast numerous times, but was told that they had not documented that we had had the van in for anything but a recall.(Whose fault is it that they failed to document the reason I had brought the van in in the first place?) He quoted me $3200 for getting both doors fixed. My husband spoke at lenght with a service manager named Mike who was rude and arrogant, and said he didn't care what we thought, Toyoya was not fixing the door for free.So even though we had our vehicle in while still under warranty, we were not told about the warranty, and once we knew about it, Toyota refused to work with us saying they had not documented about anything but the recall, so it wasn't their responsibility to fix it. (We were just expecting them to fix one door for free, since the other one had been working when we brought the van in initially.) Thankfully, we have a family friend who is good with cars. It cost $200 in parts and a little over an hour to fix both doors. A far cry from the $3200 Toyota quoted us. I will most likely not deal with Lethbridge Toyota again. The lack of intergrity, the dishonesty, and the degrading way customers are treated, is not something I am willing to put up with. I love Toyota vehicles, but this dealership does not care about customer satisfaction at all.

Have had free oil changes on every Toyota vehicle I have - gregdoucette

Have had free oil changes on every Toyota vehicle I have ever owned from this COUTNRY HILLS TOYOTA dealership. Not today. Today 2 service advisors forced an ending to an 8 year relationship where I have had 2 Toyota vehicles and 1 Lexus serviced exclusively. Brought my 2014 Tundra in for a routine oil change which has always been free as part of the sales agreement. But, because I had another scheduled service at a different dealership in the US while we were on holidays, the oil change service agreement has been nullified. To paraphrase, Why would I give you a free oil change when you pay someone else to do the work? That was the reason given by 2 service advisors today. What else was I supposed to do when the oil change service reminder keeps popping up and I am 3000 KM from home and in the middle of a 4 month trip? The truck was serviced at an authorized Toyota dealership in Mesa AZ. In an effort to squeeze $110.00 on an oil change, 2 service advisors have cost this dealership several hundred thousand dollars in future vehicle purchases and related service revenue. Hope it was worth it. I guess agreements don't really mean anything to this dealership.

Excellent presentation and excellent service assistance - Arnie Fajardo

Excellent presentation and excellent service assistance in all areas needed , especially in things need to install and need to know.

Phenomenal Dealership and super great Service Department. - Ron

Phenomenal Dealership and super great Service Department. Staff are excellent to work with and very helpful.

Another Go Auto Dealership. - Poor Goy

Another Go Auto Dealership. Go figure. If you want to get hosed go here. GM's also a world class xxxxx. Fun times w/ Toyota dealerships, eh!

Went there to buy 2nd hand car, they gave me a junk set... - Xixo

Went there to buy 2nd hand car, they gave me a junk set of keys with visible duct tapes. When I asked for a newer one, even if not new but presentable, the GM went ballistic. Teling us that we shouldn’t buy 2nd hand but a brand new car. In the first place why would you sell a junk stuff? The set of keys wasn’t even presentable in the first place. I paid for detailed cleaning the you end up just vacuuming my car. Still have mud marks inside and tons of fur in the carpets. They even gave me air tax which is only given for a brand new cars. The GM is Mr. Kit Simpson, arrogant and very unprofessional and unfriendly to customers. Sales agent was nice but lack of knowledge on what she is selling.