20 Alberta Toyota Dealers

My experience with Toyota on the Trail was exceptional. - Nuwestelectric

My experience with Toyota on the Trail was exceptional. I bought a used vehicle from them from my home in Saskatoon. Mohammed my sales person was great at communicating in a timely manner and very professional. A carfax and thorough in house mechanical inspection was provided to me along with in depth photos. When I arrived at the dealership the vehicle was exactly as described. Bennie in Finance was very professional and easy to deal with. Overall a pleasant experience.

I am quite disappointed with my purchase. - Doyle Schaub

I am quite disappointed with my purchase. I purchased my first Toyota, a new 2024 Toyota RAV4 Prime with the Technology package (loaded) on November 21, 2024. I had Lloydminster Toyota add a trailer hitch - beware, they will remove the kick sensor for the rear door and not give it to you and you will loose the function. I had great difficulty (days of leaving phone message and emails) getting it back and when I did, they cut the wires to disable it. There is a way to keep the kick sensor and functionality with a hitch, you can search for the video. Also, - this is unbelievable - no one knew that it does not have a command start that starts the gasoline engine. It has a Remote Air Conditioning System activated from the key FOB or App (if it ever works). However, this only works if the temperature is warmer than -12C --- not much good in Canadian winters. Starting the A/C from the App rarely works. I told the dealership and they got me to phone Toyota Canada and talk to them. I did call them and did a failed A/C start test while on the phone with a lady and she said she could not help me because I didn't receive an error code. Other problems that I purchased are: the seat memory buttons did not work, the drivers side mirror glass is distorted, there is a wind noise from the passenger side, the phone charger only works when it feels like it, I have to buy smaller sunglasses so I can put a set in the glasses holder. Lloyminster Toyota did repair the seat memory buttons and have ordered some parts for a couple other problems. Here are some weird things about the vehicle: the hood uses a rod to hold it up (1970s vintage), the accelerator pedal is mounted to the floor (1970's vintage) making it nearly impossible to keep the floor clean, it has paddle shifters - totally unnecessary, the side mirrors don't have a memory like the seats, and the $750 block heater I purchased with it requires a special cord that fits into a plug that is mounted in the bumper and it only draws about 260 Watts of power (normal is 750 or greater). Maybe I have been spoiled by driving GM products all my life.

I was trading my old Tacoma and purchasing a newer used - pengellyian

I was trading my old Tacoma and purchasing a newer used truck. It was all done by email and phone since I was 4 hours away. It was quick and easy with no xx. Aaron and Erin also made it super easy when it was time to complete the deal and drive away. This was the best experience I have ever had at a car dealership. I would definitely recommend this dealership to my friends.

Bought a used rav at high river, solid enough vehicle but - Cfmcfar

Bought a used rav at high river, solid enough vehicle but numerous issues with the dealership. Left messages for call backs, on line reviews but no follow up at all. Did get a 1 year follow up email from salesman, immediately got ghosted when I asked about the issues. Got a 2 year cold call from another sales person who at least seemed concerned when I reviewed the issues and assured her I had no interest in dealing with them again. She promised to have the manager call to address it. He followed up, and all he could do was send me out a $100 gas card....4 months later and they couldn't even do that. Just another example of how they fail to follow up and deliver. Vehicle has been good but would never go there again. Went back for some service and they couldn't even do the obvious stuff that they claimed to be checking. Definitely not worth the drive!

Excellent presentation and excellent service assistance - Arnie Fajardo

Excellent presentation and excellent service assistance in all areas needed , especially in things need to install and need to know.

Katya Halibi was fantastic. - Vy Ramiz

Katya Halibi was fantastic. Very attentive to your needs and accommodations and great communication, over all made the experience a lot smoother

Excellent service, everything went well, they are very - Larame01

Excellent service, everything went well, they are very organized, helpful and easy to deal with in the Service Department Would highly recommend this dealership for purchasing a Toyota. We had some questions and the GM Chris Schulz helped us right away.

Stacey Dubé sold me a used truck with a full inspection - DevB

Stacey Dubé sold me a used truck with a full inspection report that said it was good to go. I asked her that when I travel from Edmonton to make the purchase, that it be left outside so I could hear the engine on startup since thats when any issues are most obvious. She promised to do so. When I arrived the truck was in a warm shop after being started and driven that morning. Her and the managers Ryan Baum and David Labindao promised up and down that there were no issues and it was passed all inspections with flying colors. So, I decided to trust them, did the paperwork and drove it back to Edmonton. Went to cold start it the next day and the starter made a loud aweful clanging sound. I sent them videos and they swore they didn't hear anything of the kind, not Stacey, not even the mechanic. So the manager offered me $100 to cover the deductable for the extended warranty I purchased through them so I could have it fixed at a shop here in Edmonton. Only the warranty doesn't cover the starter or flex plate because they are wearable items. They also dont cover the cost of diagnosing anything so that was an extra $420 I had to fork out. The shop I took it to showed pictures of missing teeth on the flex plate and worn teeth on the starter and replacing them is over $2500 - which is not covered by the warranty. The shop also said the truck needs an additional $5500 worth of engine work to replace the cam-phasers and timing chain - of which the warranty would only cover $2500 (per claim), even though I paid over $2900 for the extended warranty. In total the truck needs over $8400 in work and $420 in diagnosticss coming to $9220 and the warranty only covers $2500 of that. Oh but Cochrane managers offered me $100 to smooth things over. They lied on the inspection form, were deceptive with the cold start, sold me a pretty useless warranty and now they won't even return my calls. Im not asking for the moon here but they should at least cover the starter issue because THAT was obvious on day 1. Aweful place and shady practices.

I would like to thank Awais Malik , Lee Serban , and - kimstenger

I would like to thank Awais Malik , Lee Serban , and Godfrey Mouta for the great service and patience on the purchase of our Toyota RAV4 and helping with the loading on my trailer , and also helping with the windshield cover. I give Heninger a 5 star rating plus. Thankyou Tom Stenger Leduc AB .

We were looking to trade in our truck for a Tundra. - Martini

We were looking to trade in our truck for a Tundra. Our experience with Varun was extremely positive from the very beginning. He is very knowledgeable, friendly and responsive to all of our questions and requests. We purchased our truck on Monday evening and picked it up on Wednesday, the 2 small issues were taken care of before we picked it up. Varun went through the options on the truck and paired our phone(s) to the truck for us. If you are shopping at Sherwood Toyota I would highly recommend working with Varun!

The person help me in the table, Jeanette, and also - Irlyn Maratas

The person help me in the table, Jeanette, and also fixing my vehicle. Cris these people is like the family of the company strictly help me for everything. God bless.

April 4th took Rav 4 in for service. - 4953brown

April 4th took Rav 4 in for service. Excellent service Very friendly and polite costumer service. In and out in an hour with free car wash.

It took a few months for the RAV4 to get in but the wait - Derick

It took a few months for the RAV4 to get in but the wait was worth it for the color. Isaac was open, to the point and straight forward when discussing price, features and specs regarding the RAV4 we needed. Im happy with my purchase and the experience that Isaac is the reason I go to this dealership since.

Have been bringing my vehicles for service for 20 some - robinlburke1

Have been bringing my vehicles for service for 20 some years and have received great service. Friendly, knowable staff, very professional. I would recommend Canyon Creek Toyota.

I have no words for the lack of integrity at Lethbridge - deborah.w

I have no words for the lack of integrity at Lethbridge Toyota. We bought a Toyota Sienna in Feb 2023 from a private seller. One of the sliding doors wasn't working, so we took it to Lethbridge Toyota (LT) for a price quote to get it fixed.There was also a recall on the sliding door at this time, so we also made an appointment for that. LT quoted us $1500 for getting the door fixed, which we were not willing to pay. They said they had done the recall, but it did not fix the issue. Fast Forward to May 2024. We decided to get the sliding door fixed; at this time the other one had also stopped working. We took our van to Big Al's as we figured they would be more reasonable priced. After assessing it, they called and said that the door problem was covered under an extended warranty that Toyota had put out and that we should take the vehicle to Toyota to get it fixed for free. We took it there and were told the warranty had expired Feb 2023. I went home and then recalled that we had had our van in to get the sliding door fixed in Feb 2023 and had not been told about the extended warranty. I did a little digging and discovered we had had our van in 4 days before the warranty expired. I emailed with a service specialiast numerous times, but was told that they had not documented that we had had the van in for anything but a recall.(Whose fault is it that they failed to document the reason I had brought the van in in the first place?) He quoted me $3200 for getting both doors fixed. My husband spoke at lenght with a service manager named Mike who was rude and arrogant, and said he didn't care what we thought, Toyoya was not fixing the door for free.So even though we had our vehicle in while still under warranty, we were not told about the warranty, and once we knew about it, Toyota refused to work with us saying they had not documented about anything but the recall, so it wasn't their responsibility to fix it. (We were just expecting them to fix one door for free, since the other one had been working when we brought the van in initially.) Thankfully, we have a family friend who is good with cars. It cost $200 in parts and a little over an hour to fix both doors. A far cry from the $3200 Toyota quoted us. I will most likely not deal with Lethbridge Toyota again. The lack of intergrity, the dishonesty, and the degrading way customers are treated, is not something I am willing to put up with. I love Toyota vehicles, but this dealership does not care about customer satisfaction at all.

I recently bought a rav4 and had the pleasure of dealing - lea_zambra2

I recently bought a rav4 and had the pleasure of dealing with David Siervo. I would certainly recommend him to my family and friends because he cares not just about his sales but about the customer. He did not pull a fast one in selling me a vehicle but took time to explain everything, even calls me late in the evenjng ( 8:30 pm). I had a five star service because he delivered it to my home. I had 4 other salesperson emailing/texting me but he was the most persistent, displaying excellent work ethics.

Phenomenal Dealership and super great Service Department. - Ron

Phenomenal Dealership and super great Service Department. Staff are excellent to work with and very helpful.

Another Go Auto Dealership. - Poor Goy

Another Go Auto Dealership. Go figure. If you want to get hosed go here. GM's also a world class xxxxx. Fun times w/ Toyota dealerships, eh!

Went there to buy 2nd hand car, they gave me a junk set... - Xixo

Went there to buy 2nd hand car, they gave me a junk set of keys with visible duct tapes. When I asked for a newer one, even if not new but presentable, the GM went ballistic. Teling us that we shouldn’t buy 2nd hand but a brand new car. In the first place why would you sell a junk stuff? The set of keys wasn’t even presentable in the first place. I paid for detailed cleaning the you end up just vacuuming my car. Still have mud marks inside and tons of fur in the carpets. They even gave me air tax which is only given for a brand new cars. The GM is Mr. Kit Simpson, arrogant and very unprofessional and unfriendly to customers. Sales agent was nice but lack of knowledge on what she is selling.