68 Alberta Buick Service Centres

Well I wish I could say something positive... but shop... - tbraun

Well I wish I could say something positive... but shop local, support local screwed us with this particular business. My boyfriend took his truck in because the gas tank takes a half an hour to fill due to the gas pump clicking off CONSTANTLY as if it were full. Who wants to stand out in -30°C pumping gas for 30 minutes, right? So call Westlock Motors, service department tell him sure, we'll look at, they run a diagnostic, explain what's wrong and a quote to fix the problem, $800! So boyfriend says yes, fix it (his truck is pretty well his job). So almost 4 hours later he gets his truck back expecting that 4 hours and $800 later that its fixed. So he goes to fill it up... nope, not fixed, can't fill it. Not sure why the service consultant would not have checked to see if the problem had been resolved before returning it and charging my boyfriend for 'fixing' the problem. Call the dealer to see what had happened and what could be done to resolve the problem, speak with the manager and he tells us that if we bring it back in they will run a free diagnostic... hmmm so what is the new diagnostic going to say that the last one didn't? How much is it going to cost to fix the new problem since the last $800 didn't fix it..... why would we bring it back? We are feeling completely scammed by this dealership and all they want to say is bring it back in and we'll look at it again? If you didnt catch the problem the first time in the 4 hours you had it, why would we trust that it would be fixed this time? Are we stupid or something? Worst service experience we've had anywhere.

Another awesome service from Dyan she’s so honest, - chellianne_aguinaldo

Another awesome service from Dyan she’s so honest, reliable and trusted she know’s what she’s doing!!! Highly recommended.!!! Keep up the good work!!

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

Just had to make an emergency stop while enroute to a - BourismsMS

Just had to make an emergency stop while enroute to a memorial service in Winnipeg. With the long weekend coming up, we anticipated a long stopover in Canmore, but the team at Wolfe stepped up for us. Can’t thank them enough for providing excellent and immediate service in an emergency. We really appreciate it.