12 Alberta Kia Dealers
What a great experience. - kevinray
What a great experience. We enjoyed every part of our business at Straightline. Merritt was amazing and very helpful as well as easy to deal with every part of the proceedings. Thank you again for everything.
Top Reviewed Specialists At This Dealership
Sales
Floor Manager
Good experience with Francis. - Trinaadams395
Good experience with Francis. He made the process straightforward and was able to answer all of the questions my husband and I had. The pick up process was pleasant as well.
Jason went above and beyond to help me find the right - Doris
Jason went above and beyond to help me find the right vehicle for my needs. I would recommend his services to anyone looking for a vehicle.
Upfront experience was very good. - G
Upfront experience was very good. The salesperson was knowledgeable and attentive. The back end of the experience was less positive. After signing the agreement and placing a down payment, we were ushered into a separate office to go through the numerous warranties available. This upselling was overwhelming with the information being presented and we felt pressured to make an immediate decision. It was too late to back out of the sale as we would lose our deposit. It would have been better if the warranties were disclosed upfront so we could make a more informed decision in purchasing the vehicle.
I brought my new Kia Sportage Hybrid in for a vehicle - Janos Magyar
I brought my new Kia Sportage Hybrid in for a vehicle inspection due to a shimmy in the vehicle especially on smooth pavement. They did a full inspection of the suspension system and discovered that the wheels were out of balance. This was rectified and the SUV now has a very smooth ride. They also did a full inspection on the rest of the car and gave a written report for my records. The SUV was ready on time as promised and included a complementary cleaning of the interior as well. This is not the dealership I bought the SUV from but it will be the dealership that I will get my service from now on.
Logan Helmers did a lot to look after me when my car - MKD
Logan Helmers did a lot to look after me when my car started to make a noise on my way across town. I pulled into Go Kia South without an appointment and he immediately looked under the vehicle and took it for a test drive. An appointment was made for the next morning. Throughout the two day process Logan helped w Uber rides to and from a car rental co.and provided assurance, knowledge and professional guidance which I greatly appreciated at this stressful time.
When I bought the used car, the person who sold it to - alvarado.hilario
When I bought the used car, the person who sold it to me told me that it had a 1-year warranty on the engine, transmission on the sensors and electrical parts a month ago that I bought it and turned on the check engine light, sent a message to the person who sold me the car, and now he tells me that unfortunately he has no guarantee that I have to pay the cost of repairing the car.
Got to work with Dante, Mike and Tony they were great. - Becky
Got to work with Dante, Mike and Tony they were great. We got a good deal on our new carnival
Put a $500 deposit on a used truck via e-transfer. - presstyler
Put a $500 deposit on a used truck via e-transfer. Went in to view truck and we couldn’t come to an agreement on price. Before I left we agreed the deposit would be mailed back to me to expect it 8-10 business days. Well it’s now 31 days later. Have spoken to multiple managers stating it has been sent but the date it was sent out has “changed” and latest date I’ve heard was way after I was told it would be 7-10 days. I’ve had enough called a bunch of times saying I’d just like an e transfer back and how that’s a pretty simple way for the manager to resolve this issue. Told them I need the money back now. Apparently they won’t do that to make this right. Tried leaving a message with whoever answers the phone for the General Manager to call me back. Tried leaving a message on his direct line and of course crickets. So now I’m stuck checking the mail every day hoping it magically appears when really I don’t even know if it’s been sent or not. Horrible customer service and a very simple fix to this could have just been sending me an e transfer back after the first 10 days of me waiting.
Phenomenal job by Ralph and Andrew in the sales - GEOFF MCMILLAN
Phenomenal job by Ralph and Andrew in the sales department, and great after sales care by Emma and Luis back in the service department! Definitely will be coming back
Britney in service is awesome and very helpful but their - Tweetybird6982
Britney in service is awesome and very helpful but their warranty department is a rip off!!
They offered me a great deal that no one else could. - RizaS
They offered me a great deal that no one else could. For a 7-yr contract, warranty was 5yrs. YES! you heard it people. Kia so underrated.