Kia West Edmonton
Edmonton, AB
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Service department is very accommodating. I stopped by with no appointment hoping they could switch my tires over. So happy they were able to make it work! I stopped by with no appointment hoping they could switch my tires over. So happy they were able to make it work! More
I had a very disappointing experience at Kia West Edmonton with the finance department and management. During my visit, I was asked to sign several documents related to financing without proper ex Edmonton with the finance department and management. During my visit, I was asked to sign several documents related to financing without proper explanation. I trusted the staff and signed because I believed the documents were only for loan approval. After that, I requested copies of all the documents I signed, including the finance agreement and bill of sale, but I still have not received them even after emailing the dealership. Yesterday I also went with a friend to discuss the situation, and the interaction with the manager Dimetre was very disappointing. The way he spoke was unprofessional and not respectful. Instead of calmly explaining the situation or helping us understand the documents, the conversation felt dismissive and focused only on closing the deal. When customers sign financial agreements, they deserve transparency, clear explanations, and copies of their paperwork. Unfortunately, my experience did not reflect that level of professionalism. I hope the dealership management improves customer service and communication so other customers do not face the same experience. More
Wife and I are happy with our new sorento. I can also appreciate how patient everyone was with my kids running around. Olivia was outstanding as our sales person. I recommend her, out of all o I can also appreciate how patient everyone was with my kids running around. Olivia was outstanding as our sales person. I recommend her, out of all our shopping around she was the most helpful. More
Most stress free I have ever felt buying a car at a dealership. Olivia was very informative and had answers to any question I could ask. When I picked up my Kia, Ryan was fantastic with helping me set dealership. Olivia was very informative and had answers to any question I could ask. When I picked up my Kia, Ryan was fantastic with helping me set it all up. More
Pleasant experience. I go wherever the best deal is, which was here and I was very happy with the service I received. Ryan was to the point, and had me in the car leaving I go wherever the best deal is, which was here and I was very happy with the service I received. Ryan was to the point, and had me in the car leaving within 24 hours. More








