17 Alberta Hyundai Dealers

They did the service they were supposed to. - Maureen Blazicevic

They did the service they were supposed to. They are always friendly and welcoming when I drop my vehicle off!

The service we received at Precision Hyundai was quick - dkaurbirdi

The service we received at Precision Hyundai was quick and friendly. Joy impressed us with her professionalism, open communication and outstanding support.

Consistently excellent service from start to finish. - Justin

Consistently excellent service from start to finish. Friendly, knowledgeable staff who communicate clearly and genuinely care about the customer experience.

We were told the packages were ‘factory installed’ and - jessi041697

We were told the packages were ‘factory installed’ and couldn’t be removed, yet when the car arrived none of them were there. The deal we agreed to with Richie (Homam Mustafa) verbally and on paper was completely changed when we were rushed into signing different terms. They overcharged us, broke promises, and Richie even threatened to call the police if we didn’t leave with the car — which he actually did. Hands down the WORST dealership experience we’ve ever had. Do NOT go to Spruce Grove Hyundai

bought a vehicle with Katie on a new vehicle she was - Tucson girl

bought a vehicle with Katie on a new vehicle she was friendly and overall I would recommend her to anyone looking thank you southtown hyundai team

Subject: Detailed Report of Safety Incident, Vehicle - Alomari198712

Subject: Detailed Report of Safety Incident, Vehicle Damage, Financial Loss, and Unprofessional Conduct My name is Ahmad Alomari, and I own a 2025 Hyundai Tucson. I am writing to provide a full and accurate account of a very serious incident that occurred with my vehicle and the extremely poor treatment I received from the service department. On November 3, 2025, I went with my 7-year-old son to Northstar Hyundai to get an oil change. I paid for the service and drove back home, which is about 20 km away from the dealership. After arriving home, my wife—who was only 9 days post-cesarean section—and my newborn baby (9 days old) and I decided to go out together. After driving only about 100 meters, the vehicle suddenly stopped, the oil warning light turned on, and the car slipped off the curb. My wife suffered injuries because of the sudden stop. I immediately turned off the engine and saw oil spilled everywhere. When I checked under the car, the oil was completely drained onto the ground. This was an extremely dangerous situation. If this had happened while I was driving on the highway with my son earlier, the consequences could have been catastrophic. I have video evidence of the incident. I called the dealership immediately. They told me they would send a tow truck. I waited outside in the cold for more than 1 hour and 30 minutes. When the tow truck arrived and lifted the vehicle, we confirmed the entire underside was covered in oil. I called the dealership again to ask if I could come pick up a rental car while they repaired my vehicle. They said yes. But only five minutes later, the Service Department Manager called me with a very rude and disrespectful tone, telling me, “Didn’t I tell you not to come?” His attitude was arrogant, unprofessional, and completely unacceptable. The dealership took my car, leaving me with no vehicle at a time when my wife was in pain and needed medical attention. I had to ask my neighbors to drive us to the hospital. The next day, the rental company called me to tell me that a rental car was ready. When I agreed to come pick it up, the service manager called me again and spoke to me a second time in a rude, offensive manner, saying he would “find another rental company.” I explained to him that I did not choose the rental company, they contacted me directly, and that I was already late for a doctor’s appointment. He became even more disrespectful. On the third day, the dealership called and said my car was ready. When I arrived, I found the vehicle lifted on a jack. They told me this meant the car was ready. I asked what had happened, and they admitted that the mechanic forgot to tighten the oil drain plug. When I confronted the service manager about why he spoke to me so rudely, he said only “It’s okay,” and offered me $500 cash to take the car. I checked the Hyundai app on my phone and found errors and issues still showing. When I pointed them out, he told me “Don’t worry, everything is fine.” I told him I would not take the car unless everything was actually fixed. He insisted again with the $500 offer, which I refused. They took the rental car back and gave me a 2023 Hyundai Tucson with only 20,000 km to use temporarily. The service manager was clearly upset. The next day, while driving the replacement vehicle, it suddenly stopped as well, and six different warning lights turned on at the same time. I have photos. I called the dealership again and told them what happened. They told me to bring the car, but the vehicle was unsafe and not drivable. At first they refused to send anyone to help, but after I insisted, they finally sent someone. The technician connected a diagnostic computer and said, “I don’t know what happened, maybe someone didn’t do the service correctly.” At this point, I completely lost trust in driving a Hyundai Tucson. On November 17, 2025, I went to the dealership and asked about my original vehicle, and they told me it was not repaired yet. They then suggeste

Had a nice experience in the service department! - Brenda

Had a nice experience in the service department! Whitney was super amazing. She was extremely helpful and kind. She is the reason I keep going back 🙂

I had an excellent experience working with TJ! - Aleksa

I had an excellent experience working with TJ! He was knowledgeable, patient, and attentive to my needs. He made the whole process smooth and stress-free, providing great advice and answering all my questions. Highly recommend TJ for outstanding service!

If I could give negative stars, I would. - Anonymous

If I could give negative stars, I would. My experience at this dealership was extremely disappointing. I felt pressured to make decisions without sufficient time to consider my options. I also had a very unpleasant interaction with a sales manager named Hamad. In my opinion, his approach came across as aggressive and unprofessional, and I left feeling that I was being taken advantage of. Based on my experience, I would strongly advise others to be very cautious and to do thorough research before dealing with this dealership.

I want to thank Jagvir Singh for negotiating my recent - Paul Bowen

I want to thank Jagvir Singh for negotiating my recent used car sale. He made the decision-making comfortable without any pressure. I appreciate that. It was a serious decision for me and his guidance - and patience - was great. Again, thanks for the professionalism and service.

horrible after service. - paulafortune3

horrible after service. Returned to dealership with a request for piece of mind support. they charged us diagnoses a $149 fees for each (4 issues) item. We purchased this car 2 months ago. They were resistant to working with us and confirmed their poor customer service rating. I'm sure i will never go there again. My issue is not with the service department because they were following organizational protocol..

Expect to be charged much more for your regular - c4

Expect to be charged much more for your regular maintenance service and absolutely no customer service from the service department team. I brought my 2024 vehicle in for a $70 oil change and was asked to approve a quote for over $700. I declined but then they didn't even bother doing their complimentary car wash and resetting the service notification. When I drove back and asked them to reset, I spoke with the Service Manager, Taylor, and she said I was attacking them and asked if I was having a bad day instead of simply apologizing. I asked how she would like it she had to drive back to get the service notification taken off AFTER I told them before I drove off and she said it was a simple fix and I was being rude. She probably needs training in the customer service area. I remember they were so great the first 3 times I brought my vehicle in but not sure what happened. I will defintely not be coming here again. Don't need to be treated so rudely when I'm paying them.

We wanted to test drive a vehicle on the lot, nobody came - CK

We wanted to test drive a vehicle on the lot, nobody came to ask us if we needed help. we wentninto the show room, nobody acknowledged us, until we found some one at the counter. We took the vehicle for a test drive, really liked it, and decided to purchase it. The young man who helped us offered to take it through the car wash so we could see the body work properly, on his return he told us the vehicle had sold a couple of hours previously. Obviously we were very disappointed, he offered a random alternative vehicle which was nothing like what we required. He said he would look around and find us one on line,, but couldn't see anything that we wanted. The vehicle in question, was not updated to sold status, when we looked a few hours later. Terrible customer service and obviously no communication between the sales team.

Every visit to the Service Department has always been - JJ

Every visit to the Service Department has always been great. The staff are a pleasure to deal with and the work gets done in a timely manner.

Made a appointment with Curtis and Kim looked after both - Chris

Made a appointment with Curtis and Kim looked after both of my wife's and daughter's car,even tho they were strapped busy and only 2 mechanics on hand they still did great service even though my wife and I went shopping they were excellent with our cars and we were happy with the service hats off to the staff in service and the staff out back thank you very much Chris Mitchell 😀

This is the second vehicle I have purchased from Gary Moe - Gary Wade

This is the second vehicle I have purchased from Gary Moe Hyundai in the last couple of years, and can’t say enough good things about them. I have had the pleasure of meeting Kerwin, my salesperson, Tracey, Finance Manager, Jonny, General Sales Manager and Greg, Sales Manager. Everyone went out of their way to make my experience both pleasurable and hassle free. If you are considering purchasing a vehicle, whether it be new or used, I highly encourage you to give Gary Moe Hyundai a visit. I live in Calgary, and can confidently say it is well worth the drive.

Took my ‘new to me’ Hyundai Santa Fe in for diagnosis. - brandonjmont

Took my ‘new to me’ Hyundai Santa Fe in for diagnosis. Quick and easy in and out process! Fast and friendly service, and very transparent!