Wed. - timbrydges
Wed. August 6 - I brought my Hyundai Tucson in to check for a potential oil leak and left it with them for the week while I was at work. They ran multiple tests and confirmed there were no leaks. Honestly, I was bracing myself for an outrageous bill when I came to pick up the car—but the only charge was for the oil change.
I’m sometimes hesitant with big dealerships since they can lack that friendly, small-shop vibe, and higher rates often replace that personal touch. But in this case, they did an excellent job and really looked after me. Thank you Siobhan and team.
I’ll definitely be back, maybe even for a new Hyundai. Anyone want to buy a 2021 Hyundai Tucson Urban Edition? 🤔🤔
Monday, August 11 – During my recent visit, the only recommendation I received for my vehicle was a routine 100,000 km service, including filters, flushes, spark plugs, brakes, and other standard maintenance.
Today, I received a call from a salesman named Mohamed, who stated that my vehicle was burning oil and had multiple issues, and suggested I consider purchasing a new car. He mentioned that my information had been passed to him by Siobahn.
This was surprising and concerning, as my understanding was that my vehicle simply required standard servicing. Opening a conversation by immediately suggesting my car is devalued and in poor condition felt like a poor approach and left me unhappy with the interaction.
I have since contacted my local garage to book the 100,000 km service and will not be returning to Country Hills Hyundai.
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