11 Alberta Cadillac Dealers

For a business to be successful it’s the people that make - Barry

For a business to be successful it’s the people that make the difference. I want to acknowledge 2 excellent staff at Don Wheaton during my recent vehicle purchase . Nicholas Palka , Sales Consultant was so knowledgeable,professional and overall helpful during the process . Listening to my wants and explaining in detail what my options were made the vehicle purchase a very positive experience. Answering my many questions and ensuring that he provided me with the information I needed to feel comfortable when making my decisions . Delivered as promised and adjusted to my busy schedule to ensure an excellent outcome . I would recommend Nicholas to any potential vehicle buyers and I feel that he is an excellent to the Don Wheaton team Chantal Geddes was also very professional and knowledgeable during the process ensuring that I understood all the options available to me. Great people create a positive environment for success , not only for the business but for the customer Don Wheaton has created that environment with people like Nicholas and Chantal Thanking both of you for my vehicle purchase experience .

Great service from everyone there in the service area I - Henderbj

Great service from everyone there in the service area I will recommend them for sure

The entire staff at Northgate Chevrolet went out of their - dwbruce

The entire staff at Northgate Chevrolet went out of their way find exactly what we were looking for. We just love driving our new 2025 Chevy Blazer. We were treated so well that I'm looking forward to having all my service done there too.

Was great dealing with Thomas Carpenter and Kinga - copernic912

Was great dealing with Thomas Carpenter and Kinga Zentner, happy with the new vehicle and service! Smooth transaction, can't ask for more 😀

Had a regular service appointment which was done with no - nat.orr

Had a regular service appointment which was done with no issues. They also washed my suv. Nice surprise!

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

I've been doing business with the Wolfe family dealership - jbh

I've been doing business with the Wolfe family dealership for a long time and over the years every aspect as been sensational. However, in more recent times visiting the service department has been a little underwhelming, to make it clear, the people I've dealt with have been amazing but the practices have me questioning if I'll buy another vehicle here. I used to be able to work things out so that my service repair bill was kept at a minimum and always felt a peace of mind about my visit. Now, it's quite apparent that profit comes first, had my car in for a repair that required diagnosis, the intial diagnosis went fine but more diagnosis was required and their plan included multiple hours of diagnosing which I thought was unnecassary, did a bit of looking/researching to discover the reason my car was doing what it was doing, was a common issue with this car and the technicians should have had a GM list of common issues to check first but they didn't, I required a part which I was promised to be 4-6 days, 10 days later I had to call the service department to get this going to completion. In previous days, I would have been charged labor according to what was used, so for example if it only took 3 hours, I will billed for 3 hours, but on this visit I was charged book time for aspect of the repair which inflated the bill by a large sum. I also noted the parts they used and most parts were above GM Parts Canada retail prices. Air filters, for example, they want $80 for air filter and $80 for a cabin air filter, on GM parts website, the normal MSRP was about $40 for both but they were also on sale, so they are not passing the saving onto their customers. It's my understanding the service manager has changed recently, perhaps this is what's behind this practice. But because of this, I went from certain to buying a vehicle from them to at most 50/50. Everything else is still quite exceptional, very clean and open space to wait for your vehicle or shop for one, people are kind and courteous, it's just this latest change in business practice that I can only give them a mediocre score of 3 stars, I've also observed the change in others' reviews after the 2023 awards have had more less favorable reviews.

We kind of have a mixed review. - Unhappy Equinox 2

We kind of have a mixed review. When we bought our Equinox, Michelle was our salesperson and she's the best hands down. Where do I start, first itt wasn't detailed as I pulled cheerios from under back seat, then b4 we even left with vehicle it read 2 tire sensors not working. Guys told Michelle, yes fixed. But nope not true as we had to have them replaced when we had to have. 4 new tires put on as I guess the ones on were wrong size. Then worst part the paint began to peel in sporadic spots on front of vehicle and one strange spot on driver's door. Well when we were in shop today , we found out car had been painted b4 and to have fixed WE would have to pay !! The n we asked for trade in value and were quoted over 8000 less then cost with new tires. It was a 2018 equinox and I mean even if we were offered a trade for another 2018 would have made us some happier. We have bought. 6 vehicles here, but not again. BUT I DO MOST DEFINITELY RECOMMEND MICHELLE AS YOUR SALES LADY TO DEAL WITH. Very unfortunate as it felt like they were trying to hold us responsible for the wrong doings.

I had a shifting problem on my 2022 Silverado. - Robpetrone

I had a shifting problem on my 2022 Silverado. They took the unit in right away and had it repaired. The guys in the service department are very helpful,professional and pleasant. The updates from them throughout the day was excellent. When I went to pick the truck up it was all washed. I am very impressed with this dealership and their staff

Hi, a shout out to Hudson n the guys in the service bay - Teri

Hi, a shout out to Hudson n the guys in the service bay you made my day on Tues. Very friendly n efficient! Made me laugh, put a smile on my face for the rest of the day. Thanks, see u again. Teri F.