Yorkdale Toyota

Service Department is Horrible at Yorkdale Toyota In June 2017, I bought a new RAV4 Limited from Yorkdale Toyota at which time it was suggested by them to bring the car for the first service to the s In June 2017, I bought a new RAV4 Limited from Yorkdale Toyota at which time it was suggested by them to bring the car for the first service to the same Dealership. A few days prior to my appointment on December 15, I called them to reconfirm my appointment . I drove over 50 minutes and arrived there ahead of scheduled. At this time, I was informed by the Service department that there were 13 cars waiting before me. To my shock I asked how long it would take and I was told as long as it is needed to service the 13 cars. I asked what consideration was giving to those with appointments and I was told there is nothing they can do and I need to wait my turn, I found the staff inconsiderate. I asked to speak to a manager; and the Assistant Service Manager Änotnio Raso told me the same thing. I requested to talk to the Operation Manager Mr John Jang and I was told that he was not available. I cannot understand what was the point in making an appointment in the first place. I was very disappointed and insulted with the service I received at Yorkdale Toyota. If I was asked to make an appointment, I should have been prioritized in the queue. The attitude of the staff was not very professional and this was very disappointing experience. The service I received when I purchased the car was significantly different now that I own the car. Very upsetting and very disappointed. Very poor service. I left Yorkdale Toyota with NO SERVICE More

Good Experience! All the people we dealt with were friendly and helpful. They were well informed and answered our questions to our satisfaction. They gave us practical All the people we dealt with were friendly and helpful. They were well informed and answered our questions to our satisfaction. They gave us practical suggestions such as undercoating the car, and were very professional in all their dealings with us. The car was in excellent condition on delivery as promised, and it was a pleasure to be driving our first ever Toyota, especially after such a pleasant buying experience. We want to express our thanks to Arda and Wei Wei for their friendly assistance. More

Wow great job What an experience ... professional, transparent, fast and effective in closing the deal. Do your research and come in and you will not be disappointe What an experience ... professional, transparent, fast and effective in closing the deal. Do your research and come in and you will not be disappointed if our experience is any indication More

Buying a car I bought a car last week. I felt very happy as meeting the saleperson named WeiWei Yao. She was very friendly and helpful. Thank you very much WeiWei I bought a car last week. I felt very happy as meeting the saleperson named WeiWei Yao. She was very friendly and helpful. Thank you very much WeiWei and I will see you as buying another car for my daughter in the future. -Ly Nguyen. More

The service was very impressive. I was looking to replace a car on a very limited budget. I found a very serviceable pre-owned car for a reasonable price. I received great help from b I was looking to replace a car on a very limited budget. I found a very serviceable pre-owned car for a reasonable price. I received great help from both the sales man and the finance department. They were both patient and helpful. Great service! I would highly recommend them. More

Horrible Experience I ordered a car and they delivered the wrong car interior. I called them 6 times in one day and no one seemed to care or help me out. I finally had no I ordered a car and they delivered the wrong car interior. I called them 6 times in one day and no one seemed to care or help me out. I finally had no choice but ton retun the car and Dump it on their lot. Horrible to deal with sales manager Billal. Not recommended. Dont buy from them. They are not honest. More

"Great service and nice people" My family and I just bought a 2011 Toyota Venza there last week. I was reluctant on the make at first, but after visiting, test driving and getting th My family and I just bought a 2011 Toyota Venza there last week. I was reluctant on the make at first, but after visiting, test driving and getting the best service one could imagine, I not only became a Toyota owner, but I am extremely happy with the purchase and how much care and effort was put into making this deal possible. I would highly recommend shopping there. The guys are amazing, not pushy-on the contrary very professional, great sense of humour, polite and knowledgeable. I would recommend speaking to Alfredo-Pre-Owned Sales Manager or Kamal who was our sales agent and went above and beyond to answer all our questions and concerns. More

Professional, friendly and knowledgeable staff It was a pleasure to deal with the staff at Yorkdale Toyota during our purchase of a used RAV4. They were patient with us, answered all our questions It was a pleasure to deal with the staff at Yorkdale Toyota during our purchase of a used RAV4. They were patient with us, answered all our questions and addressed all our concerns. It took longer than expected for the car to be ready for pickup, but at the end we were pleased with the experience. I highly recommend this dealership to anyone who is in the market for a car. More

Quick turnaround time I bought a 2014 Toyota Avalon from Yorkdale Toyota. I got a great deal and even better service. I made the trip up from Windsor one morning, arriving I bought a 2014 Toyota Avalon from Yorkdale Toyota. I got a great deal and even better service. I made the trip up from Windsor one morning, arriving around 11:40am, by 3:00pm had made the deal and was on the road back to Windsor. That's deal, financing, and licensing in less than 3:20 minutes. Just want to thank Arda Seyranoglu for showing the car and getting the licensing done so fast. Sumit Khanduja for organizing the many events that took place in order to make this happen so quickly, and last but not least Zubair Khurshid for his hard work and knowledge on the finance end. The three above mentioned, worked hard and worked as a team to get get me back on the road quickly and with a great deal. I highly recommend this dealership. More

This time car buying was such an ease After some Google research about used RAV4 around Brampton, we found good in stock options at reasonable price at Yorkdale Toyota and we decided to ta After some Google research about used RAV4 around Brampton, we found good in stock options at reasonable price at Yorkdale Toyota and we decided to take a quick visit. It was our first visit for my wife's surprise gift on my son's birthday. The sales team is really friendly and knowledgeable about their products. Mahmed was our sale representative. He understood our needs and budget and we couldn't believe we bought a car within 30 mins. He helped us choosing the right car according to our needs, though, they had few higher priced options, but his suggestions made everything easy. Sumit the manager, not only gave us good price at the end but he made our purchase so easy that we had our car on our driveway with all documents ready on time and kinda participated in my wife's surprise gift. It was so perfect. I don't have enough words, thank you Yorkdale Toyota. You guys truely understand and value your customers. More