Yorkdale Toyota

Worst customer service and terrible pricing Worst customer service at the dealership and worst customer service in used car sales. Had terrible experience with customer service person (Razzaq), Worst customer service at the dealership and worst customer service in used car sales. Had terrible experience with customer service person (Razzaq), literally ridiculous and waste of time and energy visiting the dealership. Not recommended place for used or new vehicles! More

Great staff My experience with Omid Rezae was great, he was so nice, friendly, and helped me quickly. I really appreciate his help and his expert advice. My experience with Omid Rezae was great, he was so nice, friendly, and helped me quickly. I really appreciate his help and his expert advice. More

very satisfied Customer Service was very good, Omid Rezaee keep me up to date until my car was ready.I pay less than I though that I would have to replaced my batter Customer Service was very good, Omid Rezaee keep me up to date until my car was ready.I pay less than I though that I would have to replaced my battery, which was a very nice surprise. More

Disappointed with Service I purchased my Highlander at this location in 2015. After owning the vehicle for 2.5 years I have been experiencing trouble with the battery. If I don I purchased my Highlander at this location in 2015. After owning the vehicle for 2.5 years I have been experiencing trouble with the battery. If I don't drive the vehicle for 2 or 3 days the battery will be dead. The service investigation determined that the battery was bad and it was replaced. Five hundred dollars later,after two days the new battery was dead once again. I returned the vehicle to Yorkdale Toyota to continue an investigation and it was determined that this was due to a draw coming from an after market alarm system that I had installed on the vehicle shortly after purchasing it. I had the alarm system disconnected and once again, after a couple days the battery died, Very frustrated at this point, I made an appointment at Yorkdale Toyota and was told that the battery would likely not be replaced under warranty as there is probably a cut wire. This was the first time hearing of a cut wire. My interpretation of this is that it is yet another attempt to blame issues on the after market alarm system that was disconnected. I took the car in for service anyways only to hear continued assumptions about the problem before it was even in with a technician. I am very disappointed and frustrated with this situation and have not found this service location to be helpful in assuring me that they will find the problem. Wish me luck! More

Customer Service and Toyota We are proud Toyota RAV4 owners since 2010. Recently, we purchased our second, a 2015 RAV4. CUSTOMER SERVICE we received @ YORKDALE Toyota was COMMEN We are proud Toyota RAV4 owners since 2010. Recently, we purchased our second, a 2015 RAV4. CUSTOMER SERVICE we received @ YORKDALE Toyota was COMMENDABLE. At first, we thought we would walk away, but ALFREDO saved the day by answering all our questions. He took the time to explain to us what we needed to know. MIKE too deserves a mention because he made sure that we know the basic operations of this SMART car. He was very helpful and tried hard to accommodate us. Both these guys responds to our email swiftly. This dealer location we HIGHLY RECOMMEND. Simply, service with a SMILE 😊 We are proud members of TOYOTA FAMILY here and abroad. We also have a 2018 Toyota INNOVA back at our vacation home in PH. George & Zaida Mavroukas /15 November 2018. More

excellent service department I have been using the service department at Yorkdale Toyota for the last 15 years and I continue to be impressed with the level of service,affability I have been using the service department at Yorkdale Toyota for the last 15 years and I continue to be impressed with the level of service,affability and professionalism of the service team.In particular,the assistant service manager,Tony Raso,is the epitome of high-level professionalism and customer-centered service. More

Gave us all the time we needed! The staff was welcoming, friendly and patient while we made a final decision about a car! Took the time to make sure we felt 100% comfortable with o The staff was welcoming, friendly and patient while we made a final decision about a car! Took the time to make sure we felt 100% comfortable with our purchase. More

Pleasurable. Buying my 2017 Corolla iM turned out to be a pleasurable experience. Staff were very friendly and helpful. Mario Alpopii, my Sales Consultant, was kn Buying my 2017 Corolla iM turned out to be a pleasurable experience. Staff were very friendly and helpful. Mario Alpopii, my Sales Consultant, was knowledgable, polite, easy to work with and meticulous about explaining details of the car. For me, he took the stress out of purchasing a car! More

Purchasing a new car I am about to buy a new car. I currently have Toyota Camry that I purchased bran new from David Nicholls Toyota that used to be Keel Street. I am ver I am about to buy a new car. I currently have Toyota Camry that I purchased bran new from David Nicholls Toyota that used to be Keel Street. I am very pleased with the car, made in Japan. Its been many years and its been amazing drive. Toyota Camry was my first brand new car in 2002. But unfortunately I had the worse experience ever buying a car, thats include sales person Oxana and financial person. The service of buying first car should be memorable and the sales person must give as much time and attention to new buyer. I was simply hanged the keys to my car and no explanation how to turn it on, what to do, how to drive. IT was awful. I had to call my friend to come to dealership and explain to me how to navigate . It was very disappointing after spending over $30.000 Financing the car and just being handled the key and walk away. I wanted to share this experience because I do need a new car right now and would like to find place that is actually better service, attention, and care to customer. More

Top Salesman Sohail, salesman at Yorkdale was extremely helpful and knowledgeable. I have not bought a car yet but plan to in the next few weeks. He knows his stuf Sohail, salesman at Yorkdale was extremely helpful and knowledgeable. I have not bought a car yet but plan to in the next few weeks. He knows his stuff!!! More