Yorkdale Toyota

Kathryn Legare is very friendly & efficient , always goes above & beyond for her customers best interests . A pleasure to deal with above & beyond for her customers best interests . A pleasure to deal with More

Mario was extremely friendly and helpful throughout the day and was pleasure to work with. I am very happy with my purchase on the latest model of CHR. The process was great and smooth. I would highly reco day and was pleasure to work with. I am very happy with my purchase on the latest model of CHR. The process was great and smooth. I would highly recommend to friends and family. Thank you for such a wonderful experienced. More

I spent more than $400.00 at Yorkdale Toyota and when I came back to pick up my car they didn’t even wash it. I found finger print all over my car. This is very disappointing. came back to pick up my car they didn’t even wash it. I found finger print all over my car. This is very disappointing. More

I told him the GPS was not working and he said they need a diagnostic. Why do you need diagnostic I already know what’s wrong but still he insists to do it. If repair it here you don’t need to pay. He promi a diagnostic. Why do you need diagnostic I already know what’s wrong but still he insists to do it. If repair it here you don’t need to pay. He promise gave me a discount but no discount happened It’s common sense but I said okay, but when I got the car the radio was not working. They totally destroyed it so it was ended to change an old one. Destroyed destroyed my xxxxing radio and I paid more 2k. Maybe they did it in purpose. More

I'd never deal with or recommend yorkdale toyota to anyone. Bought used Honda and they didn't disclose damages to my vehicle. Ive tried contacting them several times without a response. anyone. Bought used Honda and they didn't disclose damages to my vehicle. Ive tried contacting them several times without a response. More

I highly recommended this location. August was very friendly and very helpful at the Service Desk. High Skill Reliable Technician: Abraham (Abe), he knew his job very well. Excellent service at this friendly and very helpful at the Service Desk. High Skill Reliable Technician: Abraham (Abe), he knew his job very well. Excellent service at this location. Totally 5 Stars dealership location. More

Horrible service. Booked online with call back confirmation but no booking found when I arrived. Staff are rude, not willing to help. She replied, "I did not call you for confirmation, not my prob confirmation but no booking found when I arrived. Staff are rude, not willing to help. She replied, "I did not call you for confirmation, not my problem". First time service at this Yorkdale Toyota, extremely disappointed. Will never go back again. Stay away from this Yorkdate Toyota Service. More

I highly recommend this dealership.Maliha was very I highly recommend this dealership. Maliha was very friendly and helpful with important information. We got Rav4 XLE 2021 and we are happy! Thank I highly recommend this dealership. Maliha was very friendly and helpful with important information. We got Rav4 XLE 2021 and we are happy! Thank you Maliha More

Service terrible.Was waiting 2 hours for oil change after appointment .for simple oil change.why do I need to call for appointment?never will back appointment .for simple oil change.why do I need to call for appointment?never will back More

Manipulative Pressure Tactics from Yorkdale Toyota:My Manipulative Pressure Tactics from Yorkdale Toyota: My wife and I just purchased a 2020 Rav4 Hybrid from Yorkdale Toyota. We should be excited righ Manipulative Pressure Tactics from Yorkdale Toyota: My wife and I just purchased a 2020 Rav4 Hybrid from Yorkdale Toyota. We should be excited right? Well, we would have been excited if we didn't receive the pressure pitch after closing the deal on the car. Immediately finalizing the sale, we were subjected to an unexpected "standard" pitch of getting the lifetime rustproofing deal (~$1600). This is a completely unacceptable tactic: To spend all that time dealing with the sales person (Kathryn, who was great, and this by no means her fault) only to find out *after* closing that we *need* this all-important feature or our car is going to have all these problems is extremely manipulative! Furthermore, in researching this a bit more it seems that other Toyota dealerships are telling buyers that this rust proofing is *not* necessary for Hybrids. Others are saying that getting 3rd party rust proofing voids the warranty. I even spoke to someone who said the dealership gave them the lifetime rustproofing free of charge as a valued customer! Why do we have to even be thinking about all of this stuff, it's super stressful! Rather than spend the weekend excited about a new car, we spent it stressing about whether we need rust proofing or not! This was a terrible way to end our experience with the dealership. While we appreciate that rust-proofing may be a good idea in Canadian climates, this option should be presented upfront during the sales/negotiating stage, not after the dealership has already closed the deal with us, so that we're effectively cornered: that is by definition a pressure tactic. So at the end of the day, after an initially positive experience negotiating the price of the car itself, we're walking away with a bad taste in our mouths and no longer excited about having a new car, but rather feel stressed out about it. Thanks Toyota! More