Yorkdale Toyota

Very upset and disgusted When I called up for an appointment to inspect my 2013 Camry rust problem, customer refused to pass on the line to the appropriate department. Instead When I called up for an appointment to inspect my 2013 Camry rust problem, customer refused to pass on the line to the appropriate department. Instead she persuaded me to do brake service and something else I can't remember. I gave in after a while as I wanted to talk about my car rust problem. I was given a Saturday morning appointment as requested. Come Saturday, I lined up to see the service advisor who asked me to wait for his operations manager as he could not deal.with body work. When the ops manager eventually turned up, he said that I have to come back on a weekday as the person in charge doesn't work on Saturday. Why in the world was I given a Saturday appointment for my purpose? I went back on the following Monday morning and got the right guy, Shant. He inspected my car and took down some details including my email address and phone number, and promised to email me by tomorrow. I called him on the third day when I didn't hear from him and he told me that he had no time to work on my case. My goodness. He can't make a report to Toyota Canada after 3 day? He asked me to call back in another week which I did. Guess what? This round, he said that I have not registered myself with the service advisor whereas I did it on the Saturday before. Plus, I have been there for inspection many months before. Does this guy know where his pay check is coming from? All in all, I lost almost two weeks of my time. I thank him for his poor service and promised to write a review about him. More

Great service; great relationship Our purchase experience at Yorkdale Toyota was superb. The atmosphere was welcoming, and the dealership was clearly well run and organized. We got the Our purchase experience at Yorkdale Toyota was superb. The atmosphere was welcoming, and the dealership was clearly well run and organized. We got the car we wanted at the price we could afford in our budget. The service was exemplary. Our sales consultant, Chris Bitove, was knowledgeable, patient and very helpful in helping us decide on what was our first new car and getting us through the ownership process. The car was flawless on delivery, and right on time. I cannot recommend Yorkdale Toyota and Chris high enough. More

2015 Toyota Corolla S I bought the 2015 Toyota Corolla S. Great people to deal with ... Mario and Peter were fantastic. I would recommend this dealership to family and frie I bought the 2015 Toyota Corolla S. Great people to deal with ... Mario and Peter were fantastic. I would recommend this dealership to family and friends. More

Awesome experience !!! My first car was leased from the yorkdale delearship! The management is amazing , they went over all the details about the car I liked which is Toyota My first car was leased from the yorkdale delearship! The management is amazing , they went over all the details about the car I liked which is Toyota Corrolla 2015 , they have great comparison on why I should lease this car and not others , also got me fimiliar with all the features of the car and answered all my questions without me even asking them! My paper work was done earlier than was supposed to be done thank you to Gusieppe! Duke was my sales person who kept on touch with me even after the purchase to make sure I got what I need ! And Peter went over with me about the vehicle and features ( sales manager) ! If you guys want to purchase ur first car or lease a car please go to yorkdale Toyota ! You will not regret ! More

Quick Response to our needs Bought a RAV4 and staff quickly got us a vehicle with no muss or fuss. When picking up the vehicle all documents were in order with no issues. Great W Bought a RAV4 and staff quickly got us a vehicle with no muss or fuss. When picking up the vehicle all documents were in order with no issues. Great Work!! More

Our awesome RAV4 This was our second vehicle purchase at Yorkdale Toyota. Our first was 8 years ago. We now live in Mississauga and yet we would not consider going to This was our second vehicle purchase at Yorkdale Toyota. Our first was 8 years ago. We now live in Mississauga and yet we would not consider going to another dealership because customer service is by far superior at Yorkdale Toyota over any other one in the GTA. (Trust me, we tried them) After browsing for about 15 minutes on our own, (No pushy sales people here) Peter H introduced himself to us and asked if we had been helped already. We hadn't and so he warmly encouraged us to ask any questions we had about the vehicle we we're sitting in. Kind, honest, and humble it was clear he was working for us, the customer. Both my husband and I were so, so happy with our experience here. Honestly it was the best service all the way around. We would highly recommend asking for Peter H to help you purchase your next vehicle. You will not be disappointed. Thanks again Peter!! Agnes and Norm More

Will continue to go back From the moment we stepped in for renewal of my lease to the closed deal of my new corolla...we were treated as family...not customers! A great exper From the moment we stepped in for renewal of my lease to the closed deal of my new corolla...we were treated as family...not customers! A great experience also for my 13 year old who met with the staff we dealt with and saw there are some great people out there that truly care about great customer service! More

New Rav4 - Big Decision - Little Stress It was refreshing to enjoy honest & sincere customer service. Chris B is a true gentleman & manager Peter T is an effective team leader. We had specif It was refreshing to enjoy honest & sincere customer service. Chris B is a true gentleman & manager Peter T is an effective team leader. We had specific criteria for finding the right vehicle to suit us and Chris was very, very patient. He listened to what we said, provided good information and did not hesitate to make us feel comfortable and acknowledged. We look forward to dealing with Yorkdale Toyota for service and future needs. More

Another wonderful experience. A heart-felt "Thank You " to Oksana (Sales Consultant), Peter( Sales Manager), Simona (Finance Manager) and Nick. What a wonderful group of honest, s A heart-felt "Thank You " to Oksana (Sales Consultant), Peter( Sales Manager), Simona (Finance Manager) and Nick. What a wonderful group of honest, sincere and most pleasant people. They made buying my new Rav 4 a rewarding and most happy experience. I highly recommend buying/leasing a car from Yorkdale Toyota. This experience doesn't end with just a new car but begins a new found loyalty relationship. Their vehicle maintenance staff is absolutely superior to all others. This wonderful and professional group is directed by Tony Raso. He is by far, the most honest, pleasant and sincere young man. What a leader!! Thank you for all you do and all you have done. My family dealership by choice. More

excellent and personalized service I will be leasing my 3rd car from Yorkdale Toyota in the past 12 years and the reasons are simple:my consultant(Chris Bitove) is personable,experience I will be leasing my 3rd car from Yorkdale Toyota in the past 12 years and the reasons are simple:my consultant(Chris Bitove) is personable,experienced and trustworthy and the service department is the best I have ever encountered(especially Tony Raso,who is a gem,managing to make everyone feel special despite being the consultant most in demand,due to his outstanding skills). More