Yorkdale Ford Lincoln

Amazing and effective service My sales person Jess Hoarau was amazing he was very professional , very jovial and understand. I hope I waited I was offered bottled up after or coffe My sales person Jess Hoarau was amazing he was very professional , very jovial and understand. I hope I waited I was offered bottled up after or coffee which was great I’ve never experienced that at any dealership before . He went over different options to ensure it fit my budget . He went over paperwork works in-depth and he also went over the car with me inside out . I strongly recommend Jess Hoarau if you want quality and informative service.😊 More

Great service Walked into the dealership, not knowing what to expect. As soon as I met Jess the sales manager he was great! I would like to say ,” thanks to Jess Walked into the dealership, not knowing what to expect. As soon as I met Jess the sales manager he was great! I would like to say ,” thanks to Jess at Yorkdale Ford I am a satisfied customer. I love my vehicle. Jess your are best. More

Exceeded expectations at all levels I was considering a new car, but was not sure what to get. I was thinking of another Mercedes, an Audi or a Lexus. I was driving by the dealership a I was considering a new car, but was not sure what to get. I was thinking of another Mercedes, an Audi or a Lexus. I was driving by the dealership and saw a new Lincoln Nautilus and decided to go in and have a look. I was fortunate enough to meet Gary Wener who it turned out was perhaps the most knowledgeable sales professional I have ever met. After I explained what I was thinking of, he took me right out to sit in a Nautilus to see what I thought. I was extremely impressed with the car, the dealership and of course, with Gary. I told him I would like to come back for a test drive and I left. There was no pressure - I did not even have to give my phone number and the name of my first born son to be able to leave the dealership! Obviously I came back and had my test drive, the first of about 4. Gary showed me many of the amazing features of this fabulous vehicle. We very quickly came to a financial agreement. I have purchased many cars in my lifetime and I have learned that the deal should not be just about price. What is important is how you are treated at the dealership at all levels. Gary introduced me to people in management and service and made feel that I would not be treated as a stranger whenever I would be at the dealership and that I would be welcome there to address any issues. I never felt pressure and I was never rushed and all of my many questions were dealt with. When I was at the dealership in my other car while I was dealing with Gary, I needed air in one of my tires. Gary took me to the service department and they brought the car in right away. It turns out I had a nail in the tire which was looked after instantly. At that time I was just person interested in a new car. I was not even a customer and I was already getting great service. I am thrilled with my purchase and really happy to have made a new friend in Gary. More

Wonderful salesman and dealership! I visited this dealership to check out the new Ford offerings, as I have purchased several Fords over the years and found them of very high quality. I I visited this dealership to check out the new Ford offerings, as I have purchased several Fords over the years and found them of very high quality. I met Gary Wener on my first visit and he showed me all of the models, explaining the key features of each. I left the dealership with the idea that the Ecosport was the model for me, but I knew it would take a couple of visits to make a final decision. I went back with my wife to test drive, and then again to pick the final model and features. In each visit Gary was very helpful and very patient. He introduced us to Taylor Dineen who assisted us with the financing and extended warranty decisions. Both Gary and Taylor are very courteous and professional. We recommend Yorkdale Ford very highly! More

Customer Service Excellence I had gone to a local Ford Dealership in Cambridge and they were unable to service/address a problem they created for a few weeks. In my travels, I I had gone to a local Ford Dealership in Cambridge and they were unable to service/address a problem they created for a few weeks. In my travels, I stopped into Yorkdale Ford without an appointment. Anne J. the service advisor was able to fit me in and rectify the issue immediately. Claudio D from the sales team spoke with me to help improve my feelings toward Ford that were soured by the Cambridge dealership. It was a very pleasant and enjoyable visit that left me feeling that I am important as a Ford Customer. My thanks to Anne and Claudio and would recommend that if you drive or own a Ford or Lincoln, take it to Yorkdale Ford for anything you need. More

First time buying car (best experience) All staff at the dealership is friendly and accommodating. Zulia was especially helpful when answering my doubts (as it was my first time buying a car All staff at the dealership is friendly and accommodating. Zulia was especially helpful when answering my doubts (as it was my first time buying a car). She shared important suggestions, and I got the best deal from all other places we looked at. I highly recommend this dealership and Zulia. More

Friendly, dependable and great shuttle service (Michael) My experience at York Dale for has always been exceptional. The shuttle driver Michael is friendly and consistently helpful. Anne at the service de My experience at York Dale for has always been exceptional. The shuttle driver Michael is friendly and consistently helpful. Anne at the service department is my go to person. I trust her 100%! More

HIGHLY RECOMMENDED- Tara I would most definitely recommend Yorkdale Ford, employees Azad and Jesse are just utterly amazing. They were by my side through the whole process, an I would most definitely recommend Yorkdale Ford, employees Azad and Jesse are just utterly amazing. They were by my side through the whole process, and were their to answer any question I needed an answer to. They went above to make sure I purchased the best vehicle possible. More

Amazing experience with Gary Everything was scheduled in advanced however I was in a big rush and couldn’t wait to ride my new brand mustang but Gary took a great care of me and s Everything was scheduled in advanced however I was in a big rush and couldn’t wait to ride my new brand mustang but Gary took a great care of me and showed up even before his work time More

Highly Recommended!!!!! I am very very pleased with the quality of service i received dealing with both Jess and Azad. They both went above and beyond to make sure I purchas I am very very pleased with the quality of service i received dealing with both Jess and Azad. They both went above and beyond to make sure I purchased the vehicle I was most comfortable with. They gave me suggestions and advice and make you feel like family. I would highly recommend their services. They are the best!!!! More