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Yorkdale Ford Lincoln

Toronto, ON

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465 Reviews

3130 Dufferin St

Toronto, ON

M6A 2S6

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465 Reviews of Yorkdale Ford Lincoln

February 01, 2019

Customer service oriented and knowledgeable I came to Yorkdale Ford to test drive and purchase a new Ford Edge ST. My salesperson was Kae Bennett. Kae was very knowledgeable about this model a More

by Fordfan101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kae Bennett, Taylor Dineen, Peter Krasny
Feb 15, 2019 -

Yorkdale Ford Lincoln responded

Fordfan101 Thank you for the fantastic review and the detailed comments. Kae has not been in the business very long so its great to hear how detailed and knowledgeable he was.Reading transparency during the process and that Peter (mgr) and Taylor (finance mgr) both continued with the same experience is something I will surely pass onto all parties. Thank you again, enjoy the new vehicle, and safe riving. Jim Hamilton General Manager

January 31, 2019

Excellent Jess has an excellent personality great person to work with looking forward to work with him over the years to come thanks a.lot you done awesome job More

by Seymone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau, Azad Kajia
Feb 15, 2019 -

Yorkdale Ford Lincoln responded

Seymone We appreciate the review and that you were not just happy about this experience with Jess but that you are already looking forward to FUTURE ones.....I am sure that both Jess and his sales manager Azad, will love the comments. Thank you again, take care, and safe driving. Jim Hamilton General Manager

January 24, 2019

Shuttle Service Appreciate the quick shuttle service. The shuttle vehicle was clean and very convenient. The driver was very cautious and friendly... Overall good More

by Marvin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 15, 2019 -

Yorkdale Ford Lincoln responded

Marvin Our shuttle drivers are great ambassadors for us so it is always GREAT to see a review that calls them out for a great job. I am glad that you felt so comfortable and thank you for the review and the trust in our service team. Safe driving. Jim Hamilton General Manager

January 20, 2019

Easy and comfortable buying experience Very excited about my new car! Claudio was a great help in choosing an appropriate vehicle and having a comfortable experience. Highly recommend! Than More

by Floshow28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudio Di Pede
Feb 15, 2019 -

Yorkdale Ford Lincoln responded

Floshow28 Excited, comfortable, and appropriate are great comments to see in a review and I will pass along to Claudio who will appreciate it. Thank you for taking the time to post, Safe driving Jim Hamilton General Manager

January 18, 2019

Amazing customer service Jess is the most customer service person I have ever come across he has such passion and understanding on what his customers want’s and needs he doesn More

by Carboy007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau
Feb 15, 2019 -

Yorkdale Ford Lincoln responded

Carboy007 WOW......thank you so much for the review. A sales persons role is to work on behalf of the customer to get the deal that is right for them and the one that is worthy of a review. Jess was able to provide that for you and it looks like he maybe went a step beyond. ALL GREAT things to see in a review and even GREATER that I can pass along your comments. Thank you again, take care, and safe driving. Jim Hamilton General Manager

January 17, 2019

Excellent Service Great dealership and service department. Jim - the Lincoln Valet Driver goes above and beyond. Really appreciate the care and attention they take wi More

by 650Queens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Nikolaidis
Feb 15, 2019 -

Yorkdale Ford Lincoln responded

650 Queens I am glad that we were able to meet your expectations and you felt comfortable posting a 5-Star review. Jim (shuttle driver) will be happy to see so I will pass along. Thank you for the review and the trust in the service team. Take care, and safe driving. Jim Hamilton General Manager

January 08, 2019

Best Customer Service It is the best customer service I have ever experienced at any car dealership. Customer service staff is very friendly, knowledgeable and patient. The More

by Parik Ranade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne Johnston
Jan 12, 2019 -

Yorkdale Ford Lincoln responded

Parik Thank you for the review and I am glad that your time in service was so enjoyable and you were able to take advantage of the lounge and amenities. Its never fun to experience an emergency for your vehicle but great to see that the staff were able to get you in and taken care of. Thank you for the trust and kind comments, I will pass along to the staff. Jim Hamilton General Manager

January 04, 2019

Jess Hoarau is the best sales person This dealer is my first dealership I've ever delt with and I wouldn't trade it for anyone. Jess Hoarau is my go too and he's the most understanding in More

by Cc-man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau
Jan 12, 2019 -

Yorkdale Ford Lincoln responded

Elizabeth Choosing a vehicle and a lace to buy it is definitively a big decision, so finding the right place is important to have peace of mind. I ma glad that Jess was able to make your 1st dealership experience a great one. He takes a lot of care with his customers and will appreciate the review and comments. Thank you for the review and safe driving. Jim Hamilton General Manager

December 13, 2018

an amazing experience words can not even describe coming to this dealership i was a bit unsure about how things would go but it was one of the best experience of my life. dealing with Jess and Azad wa More

by tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau, Azad Kajia
Dec 28, 2018 -

Yorkdale Ford Lincoln responded

Tracy So glad to hear that you were able to get your dream car and that you felt that Jess and Azad had your best interests at heart when you were here. Buying any vehicle can be stressful and I know they pride themselves in taking that part away. Thank you for the review, take care, and safe driving. Jim Hamilton General Manager

December 11, 2018

2018 Ford Edge Claudio was a wonderful person to work with. I came in off the street and he spoke with me, called me back to say he could find exactly what I was lo More

by cynthiafordedge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudio Di Pede
Dec 28, 2018 -

Yorkdale Ford Lincoln responded

Cynthia It sounds like Claudio was very attentive and took steps to make sure all went smoothly. I am also glad that he was able to find a vehicle exactly like you wanted......that can be difficult at times. Thank you for the great review, enjoy your new vehicle and safe driving. Jim Hamilton General Manager

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