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Yorkdale Ford Lincoln

Toronto, ON

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465 Reviews

3130 Dufferin St

Toronto, ON

M6A 2S6

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465 Reviews of Yorkdale Ford Lincoln

October 31, 2018

Quick and easy, Excellent customer service I am so pleased with my overall experience that I had with yorkdale ford dealership. Employees Azad And Jesse are extremely amazing. From the moment More

by chanelle0405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau, Azad Kajia
Nov 08, 2018 -

Yorkdale Ford Lincoln responded

chanelle0405 I love the wording......"They helped me start my journey" it paints a very nice picture. I am GLAD that you got exactly the vehicle that you were looking for and wanted and that each step of the process was better than what you probably expected. Enjoy your Journey, and safe driving. Jim Hamilton General Manager

October 26, 2018

2019 MKC We ordered our new vehicle approx. 10 weeks ago and it arrived on time & as ordered. Our Rep at the Dealership, Gary, was great through the purchase p More

by Sheldon S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wener
Oct 29, 2018 -

Yorkdale Ford Lincoln responded

Sheldon S Congrats on the new MKC and I am glad that the ordering time wait was worth it. There is indeed a lot of features and technology to go over in the Lincolns now and Gary is the prefect guy for that. Than you for the great review, I will pass on to Gary, and safe driving. Jim Hamilton General Manager

October 24, 2018

Out of town - Bind I cannot say thank you enough to Anne, Catherine and Michael for their amazing Customer support today. I am from out of town and work nearby, but tod More

by Kirby 962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne, Catherine and Michael
Oct 29, 2018 -

Yorkdale Ford Lincoln responded

Kirby 962 It always tough when a vehicle experiences difficulty and even worse if you are stuck. I am glad that the team of Anne, Catherine, and Michael were able to earn the 5-Star review and get you to your interviews. Thank you for the review and safe driving. Jim Hamilton General Manager

October 24, 2018

Worked Miracles Jess was such an amazing help! Just when I believed there was no more hope for me he managed to get me out of a very difficult situation. I will b More

by FArule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau, Azad Kajia
Oct 29, 2018 -

Yorkdale Ford Lincoln responded

FA Rule Thank you for the review and between Jess and Azad they have been able to assist a lot of customers that felt that it was not possible. The best thing about what they do for many customers is they treat everyone the same and help the customer look to the future and not the past. I will pas along your comments and thank you again. Enjoy the new vehicle and safe driving. Jim Hamilton General Manager

October 20, 2018

Vitural shopping Experience I met with Jess onetime He promised he would get my son and i a vehicle we would be happy with and he did just that. He went above and beyond by comp More

by Sweetpee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau
Oct 29, 2018 -

Yorkdale Ford Lincoln responded

Sweetpee Jess has been with us for a long time and always delivers a 1st class experience. Doing all he can for customers to get what they need in a customer friendly manner is one of his trade marks. Congratulations on the new vehicle for you and your son and thank you for the 5-Star review. Jim Hamilton General Manager

October 19, 2018

Excellence We are so happy and so pleased with our new purchase! After searching and searching around, not only were we recommended to a good car dealership but More

by Mertelyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau
Oct 29, 2018 -

Yorkdale Ford Lincoln responded

Mertelyn Trying to find the right car dealership for you can be tough at times but ts always a bit easier when they are recommended. Even better if the sales person earns a PERFECT score. Understanding a customers needs and situation is a big part and one of Jess's forte's. Thank you for the GREAT review, I will pass along to Jess as he will appreciate it. Safe driving Jim Hamilton General Manager

October 15, 2018

Best service Great and professional service. She help us a lot to find the right car. She care about people and what exactly they need. Highly recommended. More

by Eduardo18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zulia Castellanos
Oct 15, 2018 -

Yorkdale Ford Lincoln responded

Eduardo18 Thank you for the review. Zulia takes a lot of pride in both her community and her customers and I will pass the review along to her. Enjoy the new vehicle and safe driving. Jim Hamilton General manager

Oct 29, 2018 -

Yorkdale Ford Lincoln responded

Eduardo18 Getting exactly what you need when buying a vehicle can be tough.....but not when dealing with Zulia. She takes all the steps, loves dealing with her community and making sure her customers have an enjoyable and happy experience. Thank you for the review Jim Hamilton General Manager

October 13, 2018

Great experience at Yordale Ford Lincoln Gary Wener - it was great meeting you today. And thank you for all your help setting up my audio system and for signing me up with syncmyride. It was More

by Marsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Taylor , Gary Wener
Oct 15, 2018 -

Yorkdale Ford Lincoln responded

Marsh It looks like you got a bit of a 1-2 Punch.........the Good kind ! I am glad that Mark in service was able to assist and get you sorted out on what can be a bust and hectic day for customers and a service department. I also nice to see that Gary was able to offer the assist on the sales side even though you did not buy it here. Thats the type of customer service that makes a general manager happy as well as the customer. Thank you for the 5-Star review and safe driving. Jim Hamilton General Manager

October 12, 2018

Solid Overall a good experience. Staff is friendly and they seem knowledgeable on products and services. The drivers (I had Michael this time) all have bee More

by druss1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 15, 2018 -

Yorkdale Ford Lincoln responded

Druss1313 We appreciate the ongoing trust in the service staff and nice comments about the driver Michael. He is a great ambassador for us and loves the customer interaction. Jim Hamilton

October 06, 2018

Loving my Lincoln Gary Wener made the whole process easy and enjoyable. It was by far the best car buying experience to date.. Looking forward to many years of driving. More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wener, Lisa North
Oct 15, 2018 -

Yorkdale Ford Lincoln responded

Andrew An easy experience is what it should be ALL the time. Glad that Gary provided that and the BEST experience so far ! Thank you for the review, take care, and safe driving. Jim Hamilton General Manager

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