Yorkdale Dufferin Mazda

Friendly and knowledgeable staff with unbeatable prices. Friendly and knowledgeable staff with unbeatable prices. Edward was very patient with me and took the time to explain the different features the car Friendly and knowledgeable staff with unbeatable prices. Edward was very patient with me and took the time to explain the different features the car had to offer. Thanks Yorkdale Dufferin Mazda, I love my new car!! More

It was a great experience for me to buy my BMW from this dealership. I received great service, the people are so friendly and helpful. I will definitely recommend this dealership. dealership. I received great service, the people are so friendly and helpful. I will definitely recommend this dealership. More

Great costumer service. Employees are friendly and accommodating. Fast service and really like the cx5...quite and smooth ride, roomy and smart design interior and driving demeanor. accommodating. Fast service and really like the cx5...quite and smooth ride, roomy and smart design interior and driving demeanor. More

- very good services - sales dealership are accommodating - very good services - sales dealership are accommodating - appropriate and accurate information regarding car reviews - helpful when deciding car wit - very good services - sales dealership are accommodating - appropriate and accurate information regarding car reviews - helpful when deciding car with the appropriate personal budget - informative with warranties and maintenance More

Friendly environment and good customer service. Shawn Lin, the used car manager, and the owner of the dealership were all friendly and happy to fit my needs. Will definitely recommend the YDM dealer ship Lin, the used car manager, and the owner of the dealership were all friendly and happy to fit my needs. Will definitely recommend the YDM dealer ship! More

I ordered a new Mazda CX-5 from this dealer in October and just picked it up tonight. When we ordered the truck, our sales rep, Shawn Lin, was very patient, explained features of CX-5 and answered our que and just picked it up tonight. When we ordered the truck, our sales rep, Shawn Lin, was very patient, explained features of CX-5 and answered our questions well. It also helped quite a bit that he spoke our language, Mandarin, as my parents shopping with me were rather rough with English. When requested, we were given a test drive, and that led us to the decision of buying the truck. The reason that I take away a star from Quality of Work and Overall Experience is because our CX-5 was late for about two weeks. When ordering it in mid-October, promise was given that we would be able to pick up the truck in four weeks. It turned out that our CX-5 arrived at the dealership almost one week after the scheduled delivery. They also had to take another week to install all the equipments in the car, perform PDI and the rustproofing that we ordered. Price is another area that I have to take away a star. While we were able to negotiate a good price for our CX-5, when asked for the price of a set of snow tires and rims, Yorkdale Dufferin Mazda quoted $1500. Considering that other car dealerships are giving them away for free and we could buy them at almost 2/3 of the price quoted, what they asked for was simply unacceptable. Nonetheless, during the six weeks of waiting, Shawn constantly kept us up-to-date. When left voice messages, he returned our calls fairly quickly. It also helped that, when asked to deliver the paperwork that we had to sign, Shawn showed up at our doorstep promptly. When we picked up our CX-5, Shawn was polite and apologetic about the delay. Considering the friendliness and professional service we received from Shawn, we would recommend people to buy from Yorkdale Dufferin Mazda, and we look forward to the same quality of service when we go back for maintenance. More

Vera was great in helping me with my first car purchase. I didn't get to the see the first one I initially came for but she suggested another car with better features. I didn't get to the see the first one I initially came for but she suggested another car with better features. More

I would like to thank the team at YDM and special thanks to Matt, Manpreet and the sales person who made everythiing possible for me Elyass Parweez with the purchase of my new vehicle Mazda 3. I had been l to Matt, Manpreet and the sales person who made everythiing possible for me Elyass Parweez with the purchase of my new vehicle Mazda 3. I had been looking for a new vehicle for quite some time and made stops at various dealerships where the sales person's aggressivness drove me away. I was able to make my decision to get my car from YDM because of Elyass Parweez's hlep. He was very knowledgeable, freindly and provided me excellent and efficent service. After introducing the vehicle and taking me for a test drive with it, I had no question to ask him only becuase he had answered all my question before I even ask. I was able to drive away with my new vehicle within days even though my vehile of choice was not in stock. I am impressed with his srvice becuase at no point I felt pressure towards the sale and felt comfortable with him becuase I knew I was in good hands of an honest sales person. His professtional mannerism, friendly serive and genuine smile truly makes him the greatest asset at YDM. I will definately will be refering anyone I know that will be needing a vehice to your dealership. Looking forward to bring my car for service in future and receiving the great service your team provides. Thanks again and I am proud to be part of the Mazda family :) More

We were so impressed with the entire team at YDM. Buying a car can be intimidating and tough sometimes, but when you find a car dealership that hits everything on your wish list and do it in a manner that f a car can be intimidating and tough sometimes, but when you find a car dealership that hits everything on your wish list and do it in a manner that feels like they are working for you, and not against you. It's just a rewarding experience. We picked up our CX-5 from Shaz and the team on Saturday, and are now part of the Zoom Zoom family! Thanks guys, Trevor T. More

I was greeted by several welcoming employees upon my arrival at the Mazda dealership, and once I was introduced to Elyass Parweez, I had all of my questions answered. I had visited other dealerships be arrival at the Mazda dealership, and once I was introduced to Elyass Parweez, I had all of my questions answered. I had visited other dealerships before, but they paled in comparison to the high quality of service I received at Yorkdale Dufferin. Elyass was courteous, warm and knowledgeable, and he immediately made me feel comfortable throughout my visit. He demonstrated a willing eagerness to help me make the best selection for the purchase of my new vehicle, and I greatly appreciated his patience in answering all of my questions. I love my new car (a 2014 Mazda 3), and I will certainly recommend this particular dealership in the future. Thank you, Elyass, for doing such a wonderful job! Your professionalism and care is greatly appreciated. -Rachel Mettler More