Yorkdale Dufferin Mazda

Terrible sales experience We dealt with salesperson Cole Ferry and at first he seemed very nice. He new nothing about the vehicle we were looking at and we had to correct him o We dealt with salesperson Cole Ferry and at first he seemed very nice. He new nothing about the vehicle we were looking at and we had to correct him on some of the claims he made about the standard features and the mileage. When it came to getting the monthly payments he went back and forth several time with his manager. He was rude to us and insulted me and my wife. They refused to give us the price we were quoted and eventually we just walked out. We took our business to Gyro Mazda and it was a fantastic experience and I would highly recommend them. We love our new CX 5!! More

Very poor customer service from service dept We have been going to this dealer for 6 years for our Mazda purchased there, totally loyal and on point with all servicing/ car maintenance. Transmiss We have been going to this dealer for 6 years for our Mazda purchased there, totally loyal and on point with all servicing/ car maintenance. Transmission died, not given a professional explanation as to what may have happened...requested a curtesy car and was told to rent a car ourselves, they would not even cover this cost for us. Belittled us whenever we discuss with management. Do not recommend this dealer to anyone, just lost a loyal customer....Do not deal with Steve Smith, horrible. More

Great Service! Nasir was very helpful educating me on what options were best suited for my needs and never quit on finding me the colour I desired (even though there Nasir was very helpful educating me on what options were best suited for my needs and never quit on finding me the colour I desired (even though there was limited availability). Hats off to the dealers at Yorkdale Mazda as I am 100 percent satisfied of the service this dealership provided and will be a long time customer! Ian More

Horrible experience with sales manager Matt The sales person was nice at first but the managers are horrible. Specially Matt and Tony. After negltioting the price with Matt, his final price was The sales person was nice at first but the managers are horrible. Specially Matt and Tony. After negltioting the price with Matt, his final price was still much higher than other dealerships around, so we decided not to go ahead with the deal. But Matt can not handle rejection and he actually insulted it us out of his office. I would not recommend anyone to waste their time with these arrogant people who run the place. Save yourself some respect! More

Impressed with this dealership This was our second Mazda purchase, but first at this dealership. The gentleman I dealt with was Ali, and he was a true professional! He was very know This was our second Mazda purchase, but first at this dealership. The gentleman I dealt with was Ali, and he was a true professional! He was very knowledgeable, and there was absolutely no sales pressure during our conversation. I had many questions about the Mazda 3 that I was interested in, and Ali was able to provide all the answers to my satisfaction. We agreed on a fair price, and I ultimately purchased the car. When we brought our daughter in to pick up the vehicle (her first car), Ali made sure it was spotless. He even went as far as putting balloons on it, and when he brought it out for her, she was really blown away......what a great touch! I would definitely recommend Yorkdale Dufferin Mazda, especially Ali to any friends or family looking for a new or used vehicle. There is really nothing negative I could say about this whole experience. Thanks again Ali from myself, my wife, and especially our daughter! More

Perfect experience with our first car! We had a great experience with Yorkdale Dufferin Mazda when we recently purchased our first car- Mazda CX5 and Khalil made it a completely satisfying We had a great experience with Yorkdale Dufferin Mazda when we recently purchased our first car- Mazda CX5 and Khalil made it a completely satisfying experience for us. He helped us throughout the process, kept us posted on next steps, and took the time to go over all the features of the CX5 on delivery day as well as answered all the first-time-car-owner questions we had. Yorkdale Dufferin Mazda helped us enjoy every moment of this experience and one again special thanks to Khalil Halani and Joe Curia for all your help. Will definitely recommend you to friends and family for their next car purchase! More

Love Mazda Khalil has been such a pleasure to deal with. He was outstanding! Going the extra mile to assist us with what we wanted throughout the process in d Khalil has been such a pleasure to deal with. He was outstanding! Going the extra mile to assist us with what we wanted throughout the process in dealing with our Mazda purchase! Thank you for the good experience and I will recommend our family and friends to your dealership. More

First Car I had a great experience at York Dale Mazda. As expected buying a first car is stressful but the staff especially Khalil made the process easy inform I had a great experience at York Dale Mazda. As expected buying a first car is stressful but the staff especially Khalil made the process easy informative and stressFREE. I would recommend visiting Khalil. He will provide pristine customer service and guide you ethically with the decision you need to make when buying a new car. Thank you! More

Mazda 3 and Mazda 5 I have used this dealership for many years for my 2006 Mazda 5 but was frustrated by the cost of the repairs it required. I recently purchased a 2015 I have used this dealership for many years for my 2006 Mazda 5 but was frustrated by the cost of the repairs it required. I recently purchased a 2015 Mazda 3. I had an awesome experience with the staff and simply adore this car so far. Khalil was my sales rep. Khalil displayed great professionalism and customer service which was supported by the great customer service I received from the other staff. While I was waiting for the repairs to finish on my Mazda 5, several people recommended the Mazda 3. I have to agree. The Mazda 3 is great value with many features I expected to see in more expensive cars. It is also comfortable, very stylish, great on gas usage, and easy to drive. Thank you, Yorkdale Dufferin Mazda. More

Good place to have your Mazda serviced!!! I was purchasing an Used Mazda 3 from a UCDA Dealer that had bought the Mazda 3 at an auction. Even though the Dealer was selling the car certified wi I was purchasing an Used Mazda 3 from a UCDA Dealer that had bought the Mazda 3 at an auction. Even though the Dealer was selling the car certified with Safety & E-Tested, plus 2yrs warranty, I wanted to have a fresh pair, preferably a pair of Mazda-certified eyes check the car. So I called them, told them about my situation, and they recommended the $105 plus taxes 50-point inspection, and made an appointment for me. I was running a bit late (about 15 mins. behind schdeule) stuck in traffic in the midst of a snow-squall, and a guy from Yorkdale Dufferin Mazda called me asking if I was coming in or needed to re-schedule. I told him I'm running late, and he re-scheduled an appointment 30 mins. after my original appointment, giving me ample time to drive over safely in the conditions. This was the best $120 (approximately after taxes) I spent. The car had a few extra niggles than the ones I already knew from the dealer. Also got some pretty good off-the-record man-to-man advice being a first time a Mazda/Mazda 3 owner. More