Yorkdale Dufferin Mazda

Great service and staff Excellent service here. Purchased a CX-9 GT Sham Mughal was great. He answered all are questions and concerns and was really patient and informative Excellent service here. Purchased a CX-9 GT Sham Mughal was great. He answered all are questions and concerns and was really patient and informative with us. They were able to better a deal offered to us by another dealership. Overall great experience and would recommend coming here. More

Excellent service, sales rep on top of things! Amazing customer follow up, quick responses to any of your questions. I find they were able to match a quote from another Mazda dealer in Toronto... V Amazing customer follow up, quick responses to any of your questions. I find they were able to match a quote from another Mazda dealer in Toronto... Very Happy about the deal, the sales rep and the car. More

Booked a service/winter tire change 2 weeks in advance but.. I booked a service and winter tire chance two weeks in advance for my 2017 CX-5 and I show up (30 min drive from downtown Toronto, and it's the close I booked a service and winter tire chance two weeks in advance for my 2017 CX-5 and I show up (30 min drive from downtown Toronto, and it's the closet one) and the guy sitting at the service desk that seemed to have developed his customer service skills from the Academy of "Meh, Don't Both Me" told me that I didn't book a service, only a tire change and the tire change would take 2 hours. Um, I booked the service at the same time I booked the tire change, and TWO HOURS for a tire change when I already took the morning off work to do this and booked two weeks in advance. Are you joking? He couldn't have cared less. The first time I went here for a service took a long time as well, and there was no mention of it. These experiences have made me regret buying a Mazda. It's like a relationship, so get at the beginning (buying the car.) but as soon as you move in together... BOOM, all goes to xxxx. Do not move in with this deanship, whatever you do. More

Seriously, the ONLY delearship to buy a Mazda from. I have been a loyal Mazda customer since I bought my Protege almost twenty years ago. This is the second vehicle I have purchased from Yorkdale-Duffer I have been a loyal Mazda customer since I bought my Protege almost twenty years ago. This is the second vehicle I have purchased from Yorkdale-Dufferin Mazda. I will no longer shop around when the time comes to buy another Mazda. I will go directly to this dealership. On both occasions, the dealership has, by far, offered me and my family the best price and service. I have made friends with Das, Manpreet and Sham who treated my family and I like family. That isn't an exaggeration. So, if you're a new or old Mazda customer, I urge you to do business at Yorkdale-Dufferin Mazda. Honest. Trustworthy. More than fair. Kind. Considerate. Caring. Oh, and be sure to ask for Sham, he's one of the best, most considerate and nicest salesmen I have ever encountered in any business. More

Take Advantage of Customers This dealership is terrible. They take advantage of customers who do not understand cars. They only care about their profit and not about their custom This dealership is terrible. They take advantage of customers who do not understand cars. They only care about their profit and not about their customers. More

Outstanding service! Highly recommended! We dealt with Ali and Sham during our process of buying a certified second hand red Mazda CX-5. They were really patient with us (we waited a few week We dealt with Ali and Sham during our process of buying a certified second hand red Mazda CX-5. They were really patient with us (we waited a few weeks while they got new stuff in stock), didn't force/push us in any direction, answered all our questions, gave us a really competitive price, were transparent with us about price and options, and ultimately aimed to please at every step of the way. We never had to wait around long for them to help us out. You can tell they were taking the long view - that it wasn't just selling a vehicle ASAP - they wanted us as long term Mazda customers, and for us to continue returning there for service. I returned the day after the purchase with a concern and Ali committed to addressing it right away. We were actually looking around at a number of dealerships, assuming Mazda dealerships are all above board, only to discover that is not the case. We actually nearly bought a car at 401/Dixie Mazda - until we pulled out due to really unsavory practices. (misled us about price, made us wait for hours, added extra fees, and they ultimately retracted an offer they had made to us, and refunded our deposit.) If you're looking at second hand mazdas, you really can't beat dealing with Yorkdale Mazda. Thanks so much to Ali, Sham and the whole team! More

Quick and easy used car purchasee I had been looking for a CX-5 for awhile so I felt I had a good idea of values. I had contacted Yorkdale regarding a vehicle in their stock which wasn I had been looking for a CX-5 for awhile so I felt I had a good idea of values. I had contacted Yorkdale regarding a vehicle in their stock which wasn't quite what i was looking for but Ali told me of another vehicle coming in within a week that sounded good. The price he told me over the phone seemed really good so I said I would take it upon inspection. Like I said I felt the price was really good so I was skeptical that that would be the price when I got there. When I arrived Ali passed me on to Almit who was very straight forward and helpful. The price was as stated, no hidden fees, no pressure just a simple, straight forward process. I was very happy with the process and would recommend the dealership to friends. More

You always have to wait because overbooking! Every time I visit for a service I have to wait. My appointment is at 10:00 am and my car is still waiting in the parking a lot time is 11:00 am. I j Every time I visit for a service I have to wait. My appointment is at 10:00 am and my car is still waiting in the parking a lot time is 11:00 am. I just need an oil change and takes max 30 min and they are telling me 2 hours. What is this? A joke? If my appointment at 10:00 am I expect you take my car in at 10:00 am. Why ever time I have to wait. What is the reason than I am making an appointment. It's not once and not twice. They even don't apologize for anything. The guy at the service desk so cold. Looks like he doesn't want to work there. Improve your service otherwise I am going somewhere else. More

Excellent Service Thanks for finding the right car for me! Service was excellent and price was competitive. I would like to thank everyone I dealt w Thanks for finding the right car for me! Service was excellent and price was competitive. I would like to thank everyone I dealt with at the dealership, especially Das who went out of his way to accommodate me. Thank you Yorkdale Dufferin Mazda for making me an extremely happy and satisfied consumer. More