Woodbine Toyota
Etobicoke, ON
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91 Reviews of Woodbine Toyota
Worst Experience ever I recently bought Toyota Corolla from this location. Prior to visit the store I check their website where they are offering "1 YEAR FREE OIL CHANGE FO I recently bought Toyota Corolla from this location. Prior to visit the store I check their website where they are offering "1 YEAR FREE OIL CHANGE FOR NEW CAR", "ROADSIDE ASSISTANCE 1 YEAR", "1 YEAR EXTENDED WARRANTY" etc. The sales person Andrey always pushy to close the deal instead discuss more about the car and asked me to $1000.00. When I realize they only offered me after market remote starter not the Toyota original remote starter I asked them to cancel the deal. Then they started to showing their real face and not willing to cancel the deal and threatening me to forfeit the deposit if cancel the deal. However, knowing the fact that they are not going to honour " 1 year free oil change" & extended warranty which they advertise on lin I agreed to close the deal. At the day of delivery the sales person so pushy to finalize the paper and ask me to leave as he had another appointment and he was very rude to discuss. There are some functionality of the new car still unknown. More
Keep you in the know I leased a Rave4 one year ago and promised a first oil change is complimentary by verbal not in writing . when I was visit to service, They said not I leased a Rave4 one year ago and promised a first oil change is complimentary by verbal not in writing . when I was visit to service, They said not in there record(refused to do) and give me a discount rate. That discount rate is normal rate in other dealership.I am not recommend anybody this dealer. They should know as a customer, I are not lie for a one oil change. I trust their promise by verbally. More
Reasonable Price I got my car Toyota corolla 2020 for a reasonable price in fact it was a good deal in comparison to my online research before l visit Toyota of Woodbi I got my car Toyota corolla 2020 for a reasonable price in fact it was a good deal in comparison to my online research before l visit Toyota of Woodbine also the customer service was excellent. Musibau Hassan More
The worst experince ever had in canada. I recently relocated to canada and I decided to have a car at lease. So I searched in toyota website and google to find a dealer who is near my office and found relocated to canada and I decided to have a car at lease. So I searched in toyota website and google to find a dealer who is near my office and found "Woodbine toyota" [Toyota dealer ,all details I know and will share with omivc and TADA] , Jay Chetan Desai or Chaitanya H Desai . I went on saturday to see how things works and asked about the details on lease on how I works. To be honest i didn't get any information on lease policies and conditions rather got information on car color and other details. He told me that he need to check my credit so need to hold some money from my card and need to sign a credit check application. So I proceed doing it [ took 700$] Then he told me to go to the manger room where I met another person tagged as the Manger and he was selling me the extended warranty and wear tag where I told him that I dont need it .I told him for 2 hr that I dont need this all things and he was so pushy ,at some point I told that I need to go and my family is waiting and at that moment he got angry and we was rudely behaved me for next 15 mints . I was so felt pathetic that I decided let's face what ever comes. Yesterday from 12 pm I was calling this guy to update that I have situation where my work permit might not be renewed and I might need to go back for sometime and can't proceed this . He was not responding till evening and my friends called many dealership to find out that what happens if we break the deal in 6 months and found out that there is heavy fee on this.I never signed a lease agreement or official documents for purchase. I signed only a purchase order kind of document where value of car was written. I personally vist to the showroom yesterday and the sales representative and another guy [ his immediate manager I guess ] literally harse me and my friend where I complain him to be calm , he was provoking me with statements shooting sarcastically to us like " are you above 18 year ? " and telling me we will see in court. I still dont understand how they will go to court where no money is involved in lease like a finance to purchase .we recorded the conversation and have solid proof on each of things . I guess last 3 months review in google say they have many issues on customer. Defently a customer dont need to sacrifice for the money he is paying. I need to get my 700 $ deposit back and I know the internet and sale person is Desai and he is going to comment on this. Trust me guys no complaints are gone to any management. In that office most of them are having same attitude or fraud and misleading statements. Most interesting thing is this dealer ship claim they sell 15k car each year never know that there is a lease breakage fee for breaking lease and dont know what happened if I do that after 6 months. Pathetic. Government should take actions on this. More
incompetent mechanics!! Can't be trusted. I wish there was a negative review option, I would give that. My parents have gone there for Tire issues on Lexus more than 5 times in past few months I wish there was a negative review option, I would give that. My parents have gone there for Tire issues on Lexus more than 5 times in past few months alone. They are sent back with "nothing is wrong" every time and next day we have a flat tire. Do yourself a favor and find another dealership. More
This dealership can’t be trusted Buying a vehicle here has by far been the worst experience I have had in recent times. I seriously now doubt that dealing with a bigger dealer such as Buying a vehicle here has by far been the worst experience I have had in recent times. I seriously now doubt that dealing with a bigger dealer such as “Toyota” means anything. I had the false assumption that they hold there vehicles to a higher safety standard and provide better customer service, and that’s completely false in the case of this dealership they provide you the absolute bare minimum of customer service and I have no faith in the vehicle safety they completed on my vehicle they sold me a vehicle saying the tires will be replaced I never got anything in writing that was my mistake considering the tires wear bar was flush with the tire and thought it was a no brainer and tire will be replaced. Fast forward to the day of the delivery which ended up being 10 days later the tire were still on and I was told they meet minimum safety standard and that put a huge doubt in mind about any of the other work that was done in the safety and when I questioned that I was told that the dealership has the right to cancel the deal and refund me my money but they won’t be changing the tires. I don’t recommend any one to go to this dealership and if they promise anything you should get it in writing as they shouldn’t be trusted. Thank you Ajlal pervez More
Raving Deal for Rav4 Customer service was excellent and the salesman was very patient and explained all the features in depth. Offered a bomb deal which I couldn’t refuse Customer service was excellent and the salesman was very patient and explained all the features in depth. Offered a bomb deal which I couldn’t refuse. Would certainly recommend to my friends Sudhakar Babu More
Awesome Hi. I bought Toyota Highlander from here and I love the drive, it's really awesome. All credit goes to the sales person, Mr. Zahid. I went there to bu Hi. I bought Toyota Highlander from here and I love the drive, it's really awesome. All credit goes to the sales person, Mr. Zahid. I went there to buy Toyota Sienna. He showed me that and along with it by knowing my needs and wants he advised me to have a look at Toyota Highlander. He highlighted the comparison of features between the two and advised me to go for Toyota Highlander. Furthermore he also helped me in selecting it's color and told me the pros and cons of every color . Now I am happy to own such an awesome vehicle and once again thanks to Mr Zahid for his recommendation for Toyota Highlander. More
Non professional customer service, had very bad experience. The service center service is very poor and non professional as i was there for my car oil and filter change. They took almost 1 and half hour for oil The service center service is very poor and non professional as i was there for my car oil and filter change. They took almost 1 and half hour for oil change as the lady told me that it will take 45 minutes and gave back my car dirty as they always wash the car after service. And when i mentioned that i will write a review she started arguing and then want to take my car for wash and i refused because i have to go for my other appointments as i already spent in total 2 hrs. When i got my bill she mentioned in bill comments that i was not booked in advance for appointment and i didn't allowed them to wash my car that she lied and also synthetic oil change is after every 8000, they mention on sticker 7000 on front windshield. Had a bad experience. More