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Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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670 Reviews of Wolfe Mazda

November 21, 2018

Great customer service! Thank you for being so quick and easy with my service appt. Car was detailed very well and the service advisor explained the whole service to me. More

by Tanya B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 27, 2018 -

Wolfe Mazda responded

Thank you for perfect score and for taking the time to share your thoughts about the recent experience you had at our dealership. We really appreciate you acknowledging our Wolfe Langley Mazda Service Team for being so efficient and thorough. We value your business and look forward to having the opportunity to serving you again soon, Tanya B! See you then.

November 20, 2018

Excellent I took my Mazda CX-5 in for its first service expecting to wait until servicing was completed but to my surprise was asked by Al the service rep if I’ More

by coatesy44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al the service rep (last name unknown) plus unknown name of shuttle driver
Nov 26, 2018 -

Wolfe Mazda responded

Thank you so much for sharing the experience you had at our Wolfe Langley Mazda dealership. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you, coatesy44. We want every experience to be “five stars”! Glad to hear you loved the complimentary shuttle service that we provide while your vehicle is in for its regular maintenance. The team will be thrilled to read your comments! Thank you for your business and we look forward to serving you again soon.

November 19, 2018

perfect advertisement of what a Dealership should be I would like to commend Wolfe Langley Mazda Service for their Professionalism, kindness, manners, putting the customer 1st, and their attention to d More

by slik chik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Paulokangas , Alan Eeg
Nov 26, 2018 -

Wolfe Mazda responded

Wow! Thank you so much for taking the time to share this outstanding review about our dealership, Ms. Todosychuk. Hearing that our Wolfe Langley Mazda Service Team delivers the best customer service in the industry, is a huge compliment! We couldn’t be happier that you took the time to recognize our team for being professional, kind, thorough, cheery and always putting our clients first. We truly value your comments and your business. Thank you for giving us the opportunity to work with you. See you next time.

November 18, 2018

Major services Once again we experienced perfection when we brought our Mazda 5 in for service On time and as quoted Thanks for taking care of us More

by Robd105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 26, 2018 -

Wolfe Mazda responded

Hearing that you had another perfect experience at our dealership is the best thing we could hope for! Great to hear that our Service Team took good care of you and your vehicle in an efficient manner. Thank you for choosing Wolfe Langley Mazda for all your automotive needs. We look forward to serving you for many more years to come, Robd105.

November 16, 2018

Nothing but happy with the service I recieved! I lost a part to my key and Wolfe Langley Mazda was nothing more then accommodating with my busy schedule! The fixed my key and programmed my car in a More

by MTRIM1694
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 17, 2018 -

Wolfe Mazda responded

We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience at our dealership, so thank you for taking the time to share your story,MTRIM1694. We’re happy to hear that our Wolfe Langley Mazda Service Team was able to assist you with your key issues in an efficient and affordable manner. We value your business and we hope you will consider us serving you again in the future. Thank you

November 10, 2018

Service for a Heat/ventilation problem Problem with heating system on 5yr old Mazda 3 - gave prompt and effective service! They gave me options and let me make the final decision without pr More

by lynda5151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eeg, Rick Gregorio
Nov 11, 2018 -

Wolfe Mazda responded

We’re glad that our Wolfe Langley Mazda Service Team was able to resolve your concerns with your heating system in an effective and efficient manner. We appreciate you choosing our dealership for all your automotive needs, as we recognize that you had many different dealers to choose from. We would definitely love to work with you again and look forward to your return. Stay warm!

November 10, 2018

Routine Maintenance Nothing special going on here, routine maintenance going on with snow tires being added. Like that they tell you what the next service will involve a More

by Seastheday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Alan
Nov 11, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share the recent experience you had at our Wolfe Langley Mazda dealership, Seastheday. Glad your routine maintenance and tire change went well. It is also great to know that you appreciate it when our Service Team informs our clients in advance about what to expect for their next servicing. We truly value your feedback and business. We can’t wait to serve you again.

November 09, 2018

Friendly, fast service! Thanks :) I got my full Maintenance for my 2018 Mazda. As well for a winter tire package installed. It only took a little over an hour, plus a nice wash. Than More

by Hkbotham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Eeg, Andy Mori, Michael Mace, and the boys who washed my car. :)
Nov 11, 2018 -

Wolfe Mazda responded

Thank you for sharing your feelings about your recent visit to our dealership, Hkbotham. It is truly rewarding to see your comments. Thank you for your business and for taking the time to recognize our Wolfe Langley Mazda Team for the great customer service they provided you. Glad to hear that you switched over to your winter tire package and you will be safe on the roads when it starts to snow. We look forward to having the opportunity to work with you again soon. See you then.

November 05, 2018

Great Very happy with the service I received purchasing my new Mazda. Will recommend wolf Mazda to others. Gave me the time I needed to make the importa More

by Newmazdadriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Nov 07, 2018 -

Wolfe Mazda responded

Thank you so much for the perfect score and for taking the time to share the wonderful experience you had at our dealership. We are thrilled that you were happy with the customer service you received from our Sales and Leasing Consultant, Aaron Wilson and our entire Wolfe Langley Mazda Sales Team. It means a lot to us when our clients recommend us to others. Thank you for that and thank you for your business. Congratulation on your new Mazda. We wish many safe and happy travels in it. Zoom Zoom!!

November 04, 2018

General Service, good work Very Professional, I have grown to accept this type of service as normal from Wolfe Mazda. Good work, on time, and washed. good work, Thanks More

by CX5customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mace, Mike Paulokanges
Nov 07, 2018 -

Wolfe Mazda responded

Thank you for the perfect score and for the kind words, CX5customer. We are committed to providing exceptional customers service every client, every time! Thank you for recognizing our Wolfe Langley Mazda Service Team for accomplishing that with you. We couldn’t be happier to hear that they are always prompt, professional and efficient. We truly value your continued business and look forward to working with you again soon. Have a fabulous day!

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