Back

Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

Directions

By Type

670 Reviews of Wolfe Mazda

December 07, 2018

Professional, knowledgeable and friendly service Professional, on time, no delays. I like my tires being stored there, the staff seem to know everything, My car looks great after being vacuumed a More

by Lilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ethier and Alan in service at Wolfe Langley Mazda.
Dec 10, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your comments and feelings about our dealership, Lilly. Our team does their best to go above and beyond to meet our client’s needs, and we are so pleased that has been your experience. Thank you for recognizing our Wolfe Langley Mazda Service and Parts Team for being professional, knowledgeable and friendly. So glad you like our tire storage option and our complimentary car wash that you receive when you come in for your vehicle maintenance. It is truly rewarding to see your comments. We will be sure to pass along your kind words to the team. Thank you very much for your feedback! See you next time.

December 05, 2018

Fast and efficient Mike and the rest of the service staff are always friendly and informative. They let you know what must be done and what can wait if need be. We take More

by Cx5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 06, 2018 -

Wolfe Mazda responded

Thank you so much for the perfect score and for sharing the experiences you have had at our dealership. Our goal is 100% customer satisfaction and it looks like we achieved that goal with you. We want every visit to our dealership to be “five stars”! So wonderful to hear that Mike and the rest of our Wolfe Langley Mazda Service Team are always friendly, efficient and informative when you come in for your vehicle maintenance appointments. The team will be thrilled to hear your feedback! We sincerely value your business over years. Thank you for choosing and trusting our dealership for all of your automotive needs for all three of your Mazda’s and for giving us the opportunity to work with you! See you next time.

December 02, 2018

Excellent The work on my car was great they did my wheels also they didn’t auto command start but most important they solved my ingnition problem and they were More

by Ubeube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can and Trevor
Dec 06, 2018 -

Wolfe Mazda responded

Thank you for the perfect rating and feedback. So glad that our Wolfe Langley Mazda Service Team did a great job on your wheels and they were able to resolve your vehicle ignition concerns. We will make sure that our team knows how pleased you were with the friendly customer service they provided you. They will be thrilled to read your comments. We value your business and look forward to serving you again. See you then!

December 01, 2018

used can purchase We recently purchased a previously owned vehicle from Wolfe Langley Mazda. Our sales person, Aaron Wilson, was very friendly and personable. He new we More

by Chris0821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Wilson
Dec 06, 2018 -

Wolfe Mazda responded

We’re so glad that our Sales and Leasing Consultant, Aaron Wilson was able to address your current lifestyle needs and placed you in a safe pre-owned vehicle that met all of your specifications. Thank you for taking the time to recognize Aaron for his friendly and personable customer service skills and his extra efforts to go above and beyond for you. We are grateful to have him on our team. We appreciate you choosing Wolfe Langley Mazda as we recognize that you had many different dealers to choose from, and we hope that you and your family enjoy your new car! Please come back and see us again soon, Chris0821!

November 30, 2018

Car service The service at this dealership is exceptional because they do care about their customers and they are wonderfully friendly. They keep you informed of More

by Ren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Dec 06, 2018 -

Wolfe Mazda responded

We couldn’t ask for nicer feedback and thank you for taking the time to share it! It’s great to hear that your visits to our Wolfe Langley Mazda Service Department has earned us a 5-star rating! It’s also great to know that every experience has been exceptional and you recognize how much we truly care about our clients. We value your business and look forward to your next visit. See you then!

November 29, 2018

Very clear and accurate services I contacted Wolfe Langley Mazda for oil change for my CX-5 2017. Staff who answered my call promptly booked my appointment and informed the estimate f More

by CX5 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember the names.
Nov 30, 2018 -

Wolfe Mazda responded

Thank you for the perfect rating and feedback. We appreciate the time you took to acknowledge our Service Coordinators and our Wolfe Langley Mazda Service Advisors for being informative and thorough. So glad the customer service they provided you made you feel more comfortable and confident about bringing your CX-5 to our dealership for maintenance. Recommending us to others is one of the best compliments we could ask for. Thank you! We value your business and hope to serve you for years to come. Have a wonderful day.

November 29, 2018

Mazda Service I had an ok experience. I was a bit annoyed that the service I was told I should have for my car was for a vehicle with 120,000 km, and I only have 10 More

by Reviewer1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 30, 2018 -

Wolfe Mazda responded

Thank you for the candid feedback about the experience you recently had at our dealership. We sincerely apologize for the level of service you received. This is not indicative of the customer service we are known to deliver. Feedback like you have provided only allows us to improve. We would appreciate the opportunity to discuss this further with you, please do not hesitate to contact our Group General Manager, Marc Livingstone at 604-534-0181. We hope we can re-gain your trust and confidence in us.

Dec 10, 2018 -

Reviewer1234 responded

I was contacted by Mazda and I received compensation _ Thank you!

November 28, 2018

Quick and Friendly We took our Mazda CX3 in for unscheduled service due to engine lights and the car running poorly. Wolfe Langley Mazda was able to get us in for immedi More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Desk
Nov 30, 2018 -

Wolfe Mazda responded

Thank you so much for taking the time to share the recent experience you had at our Wolfe Langley Mazda dealership. So glad our Service Team was able to assist you last minute and get you back on the road quickly. Our clients safety is important to us. Thank you so much for giving us the opportunity to take care of you and your Mazda CX-3. See you next time and have a great weekend.

November 22, 2018

Wolfe Langley Mazda service A shout out to the team in the service department at Wolfe Langley Mazda! Thank you for your terrific service and being so personable. Special thank More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Justin
Nov 27, 2018 -

Wolfe Mazda responded

Thank you so much for the shout out to Mike and Justin from our Wolfe Langley Mazda Service Team, Liz! They are both valuable team members that always go above and beyond, so we are pleased that you took the time to acknowledge them both for being so personable and terrific. Thank you for choosing our dealership for all your automotive needs and we look forward to serving you for many years to come. Have a fabulous day.

November 22, 2018

Very good! So far they had a good service... continue what you’ve been doing for the people and always keep the smile and energy in your work. More

by Cup
Recommend Dealer
Yes
Employees Worked With
Cant remember
Nov 27, 2018 -

Wolfe Mazda responded

Thank you very much for your thoughtful words and feedback, Cup. Some great advice and we will be sure to share this with our Wolfe Langley Mazda Service Team. We value your business and look forward to serving you again soon. Have a wonderful day.

...
52
...