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Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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670 Reviews of Wolfe Mazda

November 04, 2018

Great Fantastic customer service. Mike was an absolute breath of fresh air. Wasn't pushy at all and was incredible helpful. Love my Mazda and will def refer More

by Polishammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 07, 2018 -

Wolfe Mazda responded

Congratulations on your new Mazda, Polishammer! Thank you for taking the time to write about your experience at our dealership. It is wonderful to hear that our Sales and Leasing Consultant, Mike Groves provided you with the exceptional customer experience we strive to provide all our clients. So glad Mike was incredibly helpful and ensured you felt comfortable during the entire vehicle purchasing process. Referring others to Wolfe Langley Mazda is one of the best compliments we could ask for, it is greatly appreciated. We value your business and look forward to working with you again when you come in for your regular vehicle servicing. Have a wonderful day.

November 02, 2018

Always great service I have a 2016 Mazda CX-5. I always receive great friendly and professional service with Wolfe Mazda. They always call with updates and when the car More

by Jasonmck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 06, 2018 -

Wolfe Mazda responded

Wow! Thank you so much for taking the time to share the amazing experiences you have consistently had with our Wolfe Langley Mazda Team! Our goal is 100% customer satisfaction and it sounds like we achieve that goal with you. We want every experience to be “five stars”! Glad to hear that our team always delivers you friendly and professional service. Glad you enjoy our complimentary shuttle service while you wait for your vehicle to be looked after . Our team will be thrilled to hear your feedback. Thank you for your business and we look forward to serving you for many more years to come, Jasonmck!

November 02, 2018

Mazda CX5 Gary went above and beyond to find the rattle in my car. Hoping we got it solved. Allan is great at the service desk. The shuttle driver was very frie More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan and Gary
Nov 06, 2018 -

Wolfe Mazda responded

Thank you so much for the perfect score and the amazing feedback, Lynn! So great to hear that our Service Advisor, Alan and our Master Technician, Gary went above and beyond to resolve your concerns with the rattle in your car. We appreciate you taking the time to also acknowledge our shuttle drive for the friendly customer service he provided you. We value your business and look forward to the opportunity to work with you again. Have a fabulous day!

November 02, 2018

Fast & Friendly Easy from the start of booking my appt. Service also had my car ready sooner than expected. Friendly staff too. Thank you for great service. More

by John5566
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 06, 2018 -

Wolfe Mazda responded

Thank you for your feedback, John5566! Hearing that you received great service at our dealership is the best thing we could ask for. We are happy that our Service Team was friendly and efficient from start to finish during your recent visit! Your kind words and high rating mean a lot to us. Thank you for choosing Wolfe Langley Mazda for all your automotive needs and we look forward to serving you again soon.

November 01, 2018

They listened and we got everything we wanted Tell them what you want and how much you want to pay. They will work hard to get you exactly what you asked for. I felt that they had my best interes More

by sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Allen Shane Nakai Patric Curtis Jerry Smithwick
Nov 06, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your feedback, Sean! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Wolfe Langley Mazda. We will be sure to share your thoughtful comments with our team. Congratulations on your purchase! We wish you many safe travels in your new car and we look forward to seeing you again soon!

November 01, 2018

Another great appointment! I brought our second car in for regular maintenance as well as a brake service & tire change. Alan had a courtesy car ready for me as soon as the pap More

by Wallace 3GT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Nov 06, 2018 -

Wolfe Mazda responded

3GT, your feedback and perfect rating is truly appreciated. Thank you for taking the time to acknowledge Alan and our Wolfe Langley Mazda Service Team for their efficiency and exceptional customer service skills. We value your business and look forward to serving you again soon. Have a great day!

October 30, 2018

My experience You have been dealing with Wolfe’s in Langley for years now. And with this new cx5 I am still very satusfied every time I go there. Patrick, Trevor, j More

by Mmykle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor and Patrick and jerry and holly
Nov 05, 2018 -

Wolfe Mazda responded

We would like to thank you for this amazing review, Mmykle! Our Wolfe Langley Mazda Team is dedicated to providing our clients with only the best there is to offer. It’s so nice to hear that Patrick, Trevor, Jerry and Holly always help make your experience such a positive one. We wouldn’t expect anything less from them. We are lucky to have them on our team! Thank you for your business and loyalty over the years. We would also like to congratulate you on your new Mazda CX-5! We wish you many happy and safe miles in it. See you next time!

October 30, 2018

Wolfe Mazda Langley CX5 Purchase In terms of service, this dealership exceeds most others. Hassle-free and the attendants are doing their jobs well. The staff members are more then wi More

by Zeki07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron/Nate
Nov 05, 2018 -

Wolfe Mazda responded

Thank you so much for your feedback, Zeki07. So great to hear that you believe our Wolfe Langley Mazda dealership’s customer service level exceeds others within our industry! We are thrilled that you took the time to recognize our team for always going above and beyond to assist our clients. Comfort in the vehicle purchasing process is our priority. So glad that you experienced that first-hand with our Sales and Leasing Consultant, Cameron! We value your loyalty and business over the years! Congratulations on your new Mazda CX5! We hope you enjoy every mile! See you next time.

October 29, 2018

80K Service + Changeover to Winter Tires Cost of scheduled service was fully explained at time of vehicle drop off. We also had a loose trim piece, right rear passenger door that needed to be More

by Charlie Xray 5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dealt with 2 gentlemen (drop off and pick up) but I didn’t catch their names
Nov 05, 2018 -

Wolfe Mazda responded

Thank you so much for sharing the experience you had at our Wolfe Langley Mazda dealership, Charlie Xray. We appreciate the time you took to recognize our Service Team for being thorough and friendly during your recent visit. We value your business and we look forward to having the opportunity to serve you again soon. Have a wonderful day!

October 22, 2018

Oil Change & Tire Rotation As usual everything was on time as promised. Alan went over the vehicle checklist and let me know what to expect on my next service. Thanks! More

by Wallace 3GT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Oct 23, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share this great review about our dealership, 3GT! We are thrilled that our Service Advisor, Alan Eeg and our Wolfe Langley Mazda Service Team has once again delivered everything as promised. Glad that Alan took the time to review the vehicle checklist to keep you up to date on your vehicle maintenance status. We value your business and look forward to serving you again soon.

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