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Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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670 Reviews of Wolfe Mazda

September 13, 2019

We atteneded "getting to know your car clinic This event was well done and we appreciated getting answers to our questions and learning more about and how our new CX5 works. Staff did a good job More

by The Ks
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shop manager, manager and parts manager
Sep 16, 2019 -

Wolfe Mazda responded

Thank you so much for your amazing review, Ks. We couldn’t be happier to hear that you thought our “Get To Know Your Car Clinic” was informative and well done by our Wolfe Langley Mazda Team! We appreciate the time you took to share your feedback with us and to attend our Service Clinic. Please do not hesitate to contact us if you have any more questions. We are always happy to help. See you next time and have a wonderful day.

August 28, 2019

Great experience, respectful staff They deliver on time, i had appointments in the afternoon and they accommodated my request! They don't push you to get things done but points out what More

by Allanf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 06, 2019 -

Wolfe Mazda responded

Thank you for your feedback and the five star rating, Allanf. We appreciate the time you took to acknowledge our Service Team for being so efficient, accommodating and informative. Thank you for choosing Wolfe Langley Mazda for all of your automotive needs. See you next time!

August 27, 2019

Purchased a new Mazda The test driving, agreeing on the purchase price of my new Mazda and delivery of the vehicle was completed in a professional , friendly manner. No hig More

by 2019Mazda3*
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, John and Trevor
Sep 06, 2019 -

Wolfe Mazda responded

Congratulations on your new Mazda3! Thank you for taking the time to write about the experience you had with our Wolfe Langley Mazda Sales Team. It is wonderful to hear that Mike, John and Trevor were able to provide you with the exceptional experience we strive to provide all our customers. Our client’s comfort during the vehicle purchasing process is our priority. So glad you had the opportunity to experience that first-hand. We truly appreciate your business and welcome you to the Wolfe Auto Group Family! We are confident that you are going to love your new Mazda!! Enjoy!

August 26, 2019

Service appts My last service appt indicated all 4 tires were at 5/32. In my way home about 15 Km from the Mazda dealership the same day as the service appt, the fr More

by Mazda3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 05, 2019 -

Wolfe Mazda responded

It upsets us to hear your feedback regarding your recent dealership experiences. We sincerely apologize about the frustration you encountered due to the tires. Our client’s safety and business is important to us. We would like to discuss this further with you, please do not hesitate to contact our Group General Manager, Marc Livingstone at 604-534-0181 at your convenience. We look forward to hearing from you and hope to re-gaining your trust in us. Thank you

August 09, 2019

Oil change with no drama. I bought the vehicle elsewhere but, came to Wolfe because of the location and then, the superior service I received. I have been a service customer fo More

by Alexp744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan at the service desk.
Aug 12, 2019 -

Wolfe Mazda responded

Thank you for your feedback, Alex744. We appreciate the time you took out of your day to applaud our Wolfe Langley Mazda Service Team for the superior customer service they have provided you over the last 4 years. Thank you for giving us the opportunity to work with you and earn your business. We look forward to assisting you with your automotive needs for many more years to come. See you next time!

August 09, 2019

New car at Langley Mazda Second time to buy a car at this location. Very good services from salesmen both times. Professional and friendly at the same time. Will certainly go More

by Satisfiedlucy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurtej, Shane and Matt
Aug 12, 2019 -

Wolfe Mazda responded

Thank you so much for your thoughtful review, Satisfiedlucy! It’s great to know that your visits earned us a five star rating and it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback. We appreciate you taking the time to acknowledge our Wolfe Langley Mazda Sales Consultants for being professional and friendly during both of your car-buying experiences at our dealership. Congratulations on your new car! We truly value your loyalty and business over the years and look forward to continuing our relationship for many more years to come. See you next time, Lucy!

August 03, 2019

Mazda 3 Hatch Excellent all the way around. Alan in Service, Shane and Mike in Sales, Bill on insurance. We will always have a Mazda in our driveway. More

by Del
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Eeg, Shane sales, Mike Sales, Bill Insurance
Aug 06, 2019 -

Wolfe Mazda responded

Thank you so much for the wonderful five star review! We appreciate the time you took to recognize our Wolfe Langley Mazda Sales and Service Team for consistently providing you with excellent customer service over the years. We love hearing that you always have a Mazda in your driveway. We truly value your loyalty, kind words and business. We look forward to serving you of many more years to come! See you next time.

July 31, 2019

Good service Everything was done to ensure optimal performance of my car. Further research into types of new tires was also done for me. Great service every time. More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 02, 2019 -

Wolfe Mazda responded

Thank you so much for wonderful feedback, Donna. We appreciate the time you took to recognize our Wolfe Langley Mazda Service Team for the great customer service they always provide you when you visit our dealership. We value your business and look forward to working with you for years to come.

July 24, 2019

Service visit Oil filter and tire rotation as required. Recall taken care of. Friendly rep. Provided detailed explanation. Shuttle service provided and used. More

by Bal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't recall
Jul 29, 2019 -

Wolfe Mazda responded

Thank you so much for this amazing review, Bal. We couldn't be happier to hear that our Wolfe Langley Mazda Service Team has consistently provided you with friendly, thorough and overall great service over the years. We truly value your loyalty and business. We look forward to serving you for many more years to come.

July 11, 2019

RECALL NOTIFICATION I did not have an appointment but dropped in to Wolfe Mazda after receiving a recall notice in the mail. The service department took my car right away More

by Kathy 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Jul 16, 2019 -

Wolfe Mazda responded

Thank you for taking the time to share your feedback with us, Kathy. So glad that our Wolfe Langley Mazda Service Department was able to accommodate you last minute and have your recall concerns taken care of so promptly. We truly appreciate you acknowledging our team for being friendly and efficient during your recent visit. We will be sure to share your kind words and feedback with them. We value your business and look forward to your next visit. Have a great day.

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