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Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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670 Reviews of Wolfe Mazda

October 18, 2019

Comfortable environment, helpful staff. Very happy with the overall experience. Mike was great and took time to go over the car with me and assured me that if I had any questions to call hi More

by miles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Jerry
Oct 18, 2019 -

Wolfe Mazda responded

Thank you for your feedback and five star review, Miles. It’s wonderful to hear that our Sales Consultant, Mike Groves provided you with great customer service and made your car-buying experience such a positive one. Congratulations on your new Mazda! Thank you for choosing Wolfe Langley Mazda. We truly value your business. Please let us know if we can assist you with anything else. Have a great day.

October 18, 2019

Servicing and car wash Service was great. Missed a lot of spòts on the car wash. Inside cleaning was gŕeat. The dealership got me in on very short notice. That was extremely More

by .Mike jary
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember.
Nov 11, 2019 -

Wolfe Mazda responded

Thank you for the feedback, Mike. Glad to hear that the customer service and the interior cleaning of your vehicle was great. We apologize if our lot attendants missed a few spots on the complimentary car wash that we offer with every maintenance appointment. We will be sure to follow up with them to ensure it doesn’t happen again. We are happy to hear that our Team was helpful and that they were able to accommodate you with short notice. We appreciate your business and look forward to your next visit.

October 17, 2019

Amazing!!! Very welcoming, supportive, informative and helpful environment! After purchasing my Mazda, staff ensured I left with great knowledge and most importa More

by Sylvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur
Oct 18, 2019 -

Wolfe Mazda responded

Thank you very much for this positive five star review, Sylvia! We couldn’t be happier to hear that our Sales Consultant, Artur and our entire Wolfe Langley Mazda Sales Team were welcoming, supportive, informative and helpful during your vehicle purchasing process. Our client’s comfort is our priority. Recommending our dealership to others is a huge compliment and it means a lot to us. Congrats on your new Mazda. We know you are going to love it. Zoom Zoom!

October 07, 2019

Thank you for your great service Made an appointment to get my tires changed to winter tires. It was easy and convenient to setup an appointment and the service was great and quick (i More

by YJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Oct 10, 2019 -

Wolfe Mazda responded

Thank you for the five stars and outstanding feedback, YJ. We are very pleased to hear that you had a great experience with our Mazda Service Team. We are also thrilled to hear how easy and convenient it was to set up and complete your tire change. Your recommendation means a lot to us. Thank you for choosing Wolfe Langley Mazda for all of your automotive needs. We look forward to serving you for many more years to come! Have a nice day.

September 29, 2019

regular servicing they were very helpful and answered all my questions Even though they were short staffed they did their best to get my vehicle done on time More

by dont have one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Oct 09, 2019 -

Wolfe Mazda responded

Thank you for sharing your experience with us. So great to hear that our Wolfe Langley Mazda Service Team was helpful, knowledgeable and able to complete your servicing in a timely manner. We will make sure that he team knows how pleased you were with the customer service they provided you. We truly appreciate your business and hope to work with you for years to come

September 26, 2019

Great team, fast service Every member of the team I spoke with was helpful and friendly from reception to the service team. My car service was completed within the time quote More

by evan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Alan, Shuttle Driver
Oct 09, 2019 -

Wolfe Mazda responded

Thank you for the feedback, Evan. Hearing that you have consistently had friendly, helpful , efficient and overall excellent customer service experiences over the years with our Wolfe Mazda Service Department, is the best thing we could hope for! We value your business and look forward to working with you for many more years to come.

September 26, 2019

1st scheduled service My 2019 Mazda CX-9 was due for 1st service, which we were anxious to get completed as we are leaving shortly on a long road trip. Was able to schedul More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Oct 09, 2019 -

Wolfe Mazda responded

Wow! We are happy to hear how quickly and conveniently our Wolfe Langley Mazda Service Team was able to take care of you, for your first scheduled vehicle maintenance appointment. We really appreciate the time you took to acknowledge our Service Advisor for being knowledgeable, courteous and helpful during our visit. We hope you had a great time on your road trip! Thank you for your business. We look forward to assisting you with your next schedule servicing. See you then.

September 25, 2019

Fast and Friendly Had a warranty recall and the man at the counter got me in right away so I only had to wait max 10 minutes for them to reprogram the computer. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk
Oct 09, 2019 -

Wolfe Mazda responded

We appreciate the five star ratings, Mike. Thank you for taking the time to share your feedback. It’s great to hear that our Wolfe Langley Mazda Service Team assisted you in friendly and efficient manner. Thank you for coming in. We look forward to your next visit. Take care.

September 19, 2019

Simple, no-hassle service. My car was booked in quickly. Preferences from prior services were on file and the work was completed on time and within the estimated cost. The wai More

by Vancouver Commuter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 09, 2019 -

Wolfe Mazda responded

Thank you so much for the perfect score and feedback. We appreciate the time you took to acknowledge our Wolfe Langley Mazda Service Team for being efficient, thorough and prompt during your recent visit. So glad to hear that you found our customer waiting area comfortable. Thank you for choosing our dealership for all of your automotive needs! We look forward to serving you again soon.Have a great day.

September 13, 2019

Excellence My experience with everyone has been incredible. I was here for the car clinic. Never had a dealership do a get to know your vehicle before, and this More

by Suzette
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike, Randy, Trevor, Aaron and Ema-Lee
Sep 16, 2019 -

Wolfe Mazda responded

Thank you for the feedback and perfect score, Suzette. We really appreciate the time you took to write this review and attend our Get To Know Your Car Clinic! So glad you were impressed by our knowledgeable team and found our Service Clinic to be informative and helpful. Most definitely Suzette, our Wolfe Langley Mazda Service Team is always here to answer our clients questions. Our team will be thrilled to see your kind words. Thanks again for sharing your feedback with us and attending our clinic! See you next time.

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