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Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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670 Reviews of Wolfe Mazda

November 12, 2019

As usual. Great service, friendly staff. It took about an hour longer than I was told but that was no issue as we (me and friends) had a coffee and got to catch up with Trevor who sold me my car More

by Tracey H
Recommend Dealer
Yes
Employees Worked With
Paige pre-called, Alan in service.
Dec 02, 2019 -

Wolfe Mazda responded

We appreciate you taking the time to share your feedback with us. Thank you for acknowledging our Wolfe Langley Mazda Service team for always providing you with friendly and great customer service. So nice that you had the opportunity to catch up with your friends and our Internets Sales Manager, Trevor. We are truly grateful for your business and look forward to working with you for many more years to come. Have a wonderful day, Tracey.

November 12, 2019

Service is always great at this location. My service took a little longer than expected, I had told them I had an appointment and needed the car before then, but it wasn’t ready. Luckily I had a ride for my More

by MazdaMolly
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Dec 02, 2019 -

Wolfe Mazda responded

Thank you for the five star review and for taking the time to share your experience with us, Mazda Molly. We apologize if your recent servicing took a bit longer than expected this time. Glad you were still able to make it to your appointment, everything was explained to you in detail and overall your service is always great at Wolfe Mazda. See you next time.

November 12, 2019

I was asked if I would need courtesy shuttle when booking and I said yes. I had to wait for this car to be available. I would have made alternate plans if I knew this, saying it's busy is not a good excuse t More

by chris McKenzie
Recommend Dealer
No
Employees Worked With
Not sure
Dec 02, 2019 -

Wolfe Mazda responded

Thank you for taking the time to provide us with this feedback, Mr. McKenzie. The frustration you encountered due to the courtesy shuttle availability is understandable. We’re known for our exceptional attention to detail, and we regret if we missed the mark on this one. We would like to learn more about your specific situation and concerns further with you. We invite you to contact our Group General Manager, Marc Livingstone at 604-534-0181 at your earliest convenience. We look forward to speaking with you and working towards earning your trust back. Thank you

November 06, 2019

Professional, knowledgeable, educative, and caring, maintaining my Tribute for the last (almost) four hundred thousand kilometres of travel. Thank you so much for all that you do ! More

by Themommobile
Recommend Dealer
Yes
Employees Worked With
Steven Allen Mike Ed
Dec 02, 2019 -

Wolfe Mazda responded

Thank you very much for the five star review! We are grateful for the time you took our of your busy day to appreciate our Wolfe Langley Mazda Service team for being professional, knowledgeable, caring. So glad our team has kept you safe on the road in your Mazda Tribute/Mom-Mobile over the years. Thank you for your business. We look forward to working with you for many more years to come. See you next time.

November 06, 2019

Very proffesional and courteous , the dealership is very clean and all the cars are always spot on, Patrick is always the best person to deal with More

by Rob
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 02, 2019 -

Wolfe Mazda responded

We thank you for sharing this great review about our Wolfe Langley Mazda dealership, Rob. We appreciate you acknowledging Patrick and our team for always being professional and courteous. Thank you for choosing our dealership for all of your automotive needs. We look forward to your next visit.

November 04, 2019

Have been getting my car serviced here since I got my 3,Alan at the service department makes every right and painless, they are honestly and always willing to go a step further to make sure I am happy wi More

by Happy dad
Recommend Dealer
Yes
Employees Worked With
Alan. Eeg
Nov 13, 2019 -

Wolfe Mazda responded

Wow! Thank you so much for the wonderful 7 star review, Happy dad! We strive for customer experiences like this, and could not be more pleased. We appreciate the time you took too acknowledge our Service Advisor, Alan and our Wolfe Langley Service Team for always going above and beyond to ensure your needs are well taken care of. We will make sure that Alan and our Team know just how thrilled you are with their service. We truly appreciate your business and hope to work with you for years to come!

November 03, 2019

Caring & professional. Mike always gives amazing service!! He listens to my questions about my car and advises honestly. I have peace if mind knowing my vehicle has been assessed by Mike and worked More

by Ms.TLP
Recommend Dealer
Yes
Employees Worked With
Mike Paulokangas
Nov 12, 2019 -

Wolfe Mazda responded

Thank you so much for sharing your experience with us, Ms. TLP! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate the time you took to recognize our Wolfe Langley Mazda Service Manager, Mike for being caring, professional, honest, attentive and for always providing you with amazing customer service. He will be thrilled to hear your kind and thoughtful feedback! We truly value your business. Thank you for choosing our dealership for all of your automotive needs. See you next time.

October 31, 2019

I always receive good service from this dealership! I have not been disappointed. They are helpful and always check to make sure the work is done to my satisfaction, and correct anything that isn't. Full More

by John
Recommend Dealer
Yes
Employees Worked With
Service writer - don't remember his name
Nov 11, 2019 -

Wolfe Mazda responded

Thanks for the feedback, John! It is wonderful to hear that our Wolfe Langley Mazda Service was able to provide you with the excellent experience we strive to provide all our customers. We love hearing that our team does what it takes to ensure you are happy with the work they completed and they are always helpful and thorough when you come in for a servicing appointment. Thank you for your business. We look forward to working with you again soon.

October 25, 2019

Exceptional service Service was completed quickly and as per my request. I thought the cost for the oil change and tire rotation was very competitive and I will continue More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
Nov 11, 2019 -

Wolfe Mazda responded

Thank you for taking the time to share your comments and feelings about the recent maintenance appointment you had at our Wolfe Langley Mazda dealership, Bruce. We couldn’t be happier to hear that the pricing was fair, your servicing was completed in a timely manner and the customer service you received was exceptional. We truly appreciate your business and kind words. We look forward to serving you for many years to come. See you next time.

October 19, 2019

I love my new Mazda😁 The dealership was beautiful to walk into, all the staff were inviting and helpful, so many checking to see that I was being looked after. The proces More

by Anthony Collier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur, and Jerry
Nov 11, 2019 -

Wolfe Mazda responded

Wow! Thank you so much for the thoughtful review, Anthony. We appreciate the time you took to acknowledge our Wolfe Langley Mazda Sales Team for being inviting, helpful and caring. We strive for customer experiences such as yours. Our client’s comfort during the vehicle purchasing process is also our priority. So glad you had the opportunity to experience that first-hand. Thank you so much for your business and loyalty to Wolfe Auto Group. Congratulations on your new Mazda! We hope you enjoy every mile!

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