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Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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670 Reviews of Wolfe Mazda

June 27, 2019

Always accommodating Had a flat tire and damaged rim Alan and the service team are always flexible to help with emergencies. They were able to fit me in and get me off to More

by Cate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Jun 28, 2019 -

Wolfe Mazda responded

Thank you for the kind feedback, Cate. The time you took to acknowledge our Service Advisor, Alan and our entire Wolfe Langley Mazda Service Team for always being accommodating and helpful is truly appreciated. We couldn't be happier to learn that they were able to fix your flat tire immediately and efficiently so you were still able to get to work. Our client's safety is important to us, so glad we were able to help you, Thank you for business and see you next time.

June 24, 2019

Friendly, knowledgeable Staff. The young man in the Service Department, Matt Sandford, was the friendliest Service Advisor that I have ever dealt with. He acknowledged two minor is More

by Jackie R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sanford and Matt's Manager
Jun 28, 2019 -

Wolfe Mazda responded

Thank you for outstanding review, Jackie. We appreciate the time you took out of your busy day to recognize our Wolfe Langley Mazda Service Advisor, Matt Sanford for his friendly, knowledgeable, thorough and efficient customer service skills. So glad Matt was able to identify two minor issues on your vehicle and resolve them efficiently and under warranty. We thank you for choosing our dealership for all of your automotive needs and we look forward to working with you for years to come. Have a wonderful day!

June 18, 2019

Re:oil leak Friendly staff, notify you of other issues. Earlier call to pick up the vehicle when finished. My car was vacuumed and washed. I went to a Mazda dea More

by Mazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 22, 2019 -

Wolfe Mazda responded

Thank you for taking the time to share your feedback with us. We appreciate you recognizing our Service Team for being so friendly, informative and efficient. Thank you for giving Wolfe Langley Mazda the opportunity to earn your business. We look forward to your next visit and serving you for many years to come.

June 08, 2019

when sun gets in your eyes My visor on passenger side wouldn't go up and I took car in to see what could be done to fix. I was told new part would be ordered and in next day ju More

by leave me alone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Alan
Jun 22, 2019 -

Wolfe Mazda responded

On behalf us all of us at Wolfe Langley Mazda, we would like to thank you for sharing this great review about our dealership! We are thrilled that our team was able to fix your sun visor issue and have your car washed so quickly for you. We will be sure to pass along your kind words to the guys in our Service Team. We value your business and look forward to serving you again soon. Have a wonderful day.

June 04, 2019

Quick Service, Friendly Staff I like that I can make an apt on short notice with no issues. Staff is always super friendly and upbeat. Allen always explains things in a way that I More

by lilmissemerica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen, Mike
Jun 22, 2019 -

Wolfe Mazda responded

It’s great to hear that your visits to our Wolfe Langley Mazda dealership has earned us a 5-star rating! We appreciate you recognizing our Service Team for being so efficient, friendly, upbeat and thorough every time you come in. We truly value your business and yes, our clients happiness is very are important to us. We couldn't ask for nicer feedback and thank you for taking the time to share it! See you next time.

June 04, 2019

Excellent dealership After 16 years+ Wolfe Langley Mazda continues to deliver a high level of service with integrity. Service representatives and technicians are always k More

by Mazda Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Livingstone / Mike / Matt / Alan
Jun 20, 2019 -

Wolfe Mazda responded

Hearing that you have had 16 plus years of high level customer service experiences with our Wolfe Langley Mazda Service Team is the best things we could hope for! Your thoughtful and kinds words mean a lot to us. We appreciate the time you took to acknowledge our team for always being knowledgeable, patient and thorough when you visit. We concur, Marc Livingstone has amazing customer service skills. We are very lucky to have him on our team. Thank you for choosing our dealership for all of your automotive needs. We look forward to serving you for many more years to come!

June 01, 2019

Alwsys reliable. I received the usual thorough service.Definitely satisfied.Service advisior was courteous,listened to my concerns and tried to accommodate. Mike was More

by No.thanks123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark?
Jun 04, 2019 -

Wolfe Mazda responded

Thank you for sharing this great review about our Wolfe Langley Mazda Service Team. We appreciate the time you took to recognize our Service Advisor for being so thorough, courteous, attentive and accommodating during your recent visit. Your business and loyalty to our dealership is sincerely appreciated. It is wonderful clients like yourself that make us stand strong in our industry. We look forward to your next visit and to serving you for many more years to come!

May 22, 2019

My new car first service Very professional experience. Everything went very well with my first service. The car was very tidy and clean after it was returned after the service More

by Birdie Boy Mazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige
May 22, 2019 -

Wolfe Mazda responded

Thank you for the perfect rating and feedback, Birdie Boy Mazda. We appreciate the time you took to acknowledge our Wolfe Langley Mazda Service team for being professional and to letting us know that your first new car maintenance appointment went smoothly. So glad you enjoyed our complimentary car wash and vacuum we provide with every service at our dealership. We value your business and look forward to working with you again soon. Have a wonderful day.

May 18, 2019

Get to Know Your Car Clinic Shortly after purchasing 2019 Mazda CX-9, was invited to attend this clinic to familiarize new owners with details about their new car. The session w More

by Terry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Manager and technicians.
May 22, 2019 -

Wolfe Mazda responded

Thank you very much for your positive feedback, Terry. We are extremely pleased to hear that you found our Wolfe Langley Mazda “Get to Know Your Car Clinic” informative, organized and interesting. So glad you left the session feeling good, once you learnt about preventative maintenance and the hows & whys behind each regular servicing on your Mazda CX-9. Thank you for attending the clinic and for taking the time to share your thoughts. Our team will be thrilled to read them. We look forward to your next visit. Have a great day.

May 13, 2019

SUV purchase Very good service all the way around,, even picked me up at the airport. Very easy to deal with and got a deal I was happy with. They detailed the car More

by Tinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor and Holly
May 17, 2019 -

Wolfe Mazda responded

Thank you so much for your feedback. We couldn’t be happier that Trevor, Holly and our entire Wolfe Langley Mazda Sales Team went above and beyond to provided you with an outstanding car buying experience. We are lucky to have such a great people on our team. We hope you are enjoying your new SUV. Congratulations and thank you for your business. Please come back to visit anytime!

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