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Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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670 Reviews of Wolfe Mazda

October 20, 2020

Good customer service.Understand the customer needs. Good customer service. Understand the customer needs. Really appreciate the courtesy car and it did not effect my work schedule at all. It will be More

by GS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 21, 2020 -

Wolfe Mazda responded

Thank you for taking the time to rate your recent experience at our dealership and letting us know that our team understood your needs and provided you with great customer service . We also appreciate the time you took to share your opinion with us about our service pricing. We are committed to fair, honest pricing. Please feel free to contact our Group General Manager, Marc Livingstone 604-534-0181, if you would like to discuss any of your specific concerns or recommendations. Again, thank you for taking the time to write this review. We look forward to hearing from you.

October 20, 2020

Had my second service at Wolfe Mazda yesterday and was met graciously by Mike at the front desk. He was very friendly and showed much care and caution with all the Covid safety protocols. He was happy to More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 21, 2020 -

Wolfe Mazda responded

Thank you for taking the time to acknowledge our Wolfe Langley Mazda Service Manager, Mike for being so welcoming, friendly, knowledgeable, thorough and caring during your entire vehicle servicing process. Our client’s comfort and safety is extremely important to us especially during this pandemic, so we truly appreciate you taking notice of the safety protocols we have implemented. Thank you for your business, Bonnie. We look forward to working with you again soon. Stay safe.

October 19, 2020

Everything went smoothly. You need to wear a mask, wash your hands. So it made me feel safe in there. There waiting area is spaced out nicely. They have coffee for you as well! Great dealership More

by Gabe93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 21, 2020 -

Wolfe Mazda responded

Thank you so much for this wonderful 5-star review, Gabe93. We truly appreciate the time you took to let us know what a great job we are doing with the extra precautionary measures we have put in place during these times to ensure our community and team are safe. We sincerely value our feedback and business and look forward to working with you again soon. Take Care & Stay Safe.

October 19, 2020

Customer service is very friendly and great knowledge.. I am very satisfied with their service.. Prices are very competitive and easy to take your decision. More

by Alejandro Duque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alain
Oct 21, 2020 -

Wolfe Mazda responded

We love knowing that our clients received a five star experience at our dealership! Thank you for taking the time to applaud our Wolfe Langley Mazda Service Team for providing you with friendly and knowledgeable customer service. Your feedback means a lot to us as does your business. We look forward to serving you again soon, Alejandro.

October 15, 2020

This dealership I would recommend to everyone. It has great staff who are quite friendly. I will be keep coming back for vehicles and maintenance. More

by justin.lanthier33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sandford
Oct 19, 2020 -

Wolfe Mazda responded

Recommending our dealership to others in our community for all of their automotive needs, is one of the best compliments we could ask for, Justin.lanthier33! Thank for taking the time to rate your experience with us. We sincerely value your business and look forward to continuing our relationship for many more years to come! Please come see us anytime.

October 15, 2020

The service center had went above and beyond to help me out on short notice. They recommended me really good tires and were very kind and patient with me overall. I'm beyond grateful for their help, patien More

by Anastasiia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Oct 21, 2020 -

Wolfe Mazda responded

Thank you for taking the time to praise our Service Advisor, Alan and our Wolfe Langley Mazda Service Team for being accommodating, kind, patient, efficient and for going above and beyond during your recent visit. We are incredibly grateful for your 5 star review and business. Our team will be thrilled to see how happy you were with their customer service. Take care and please let us know if there is anything else we can do for you, Anastasia.

October 14, 2020

The service department at Wolfe Mazda provided me with a great and friendly service. They gave me good advice. The service was prompt and the car was delivered in time. More

by AmarN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of them
Oct 19, 2020 -

Wolfe Mazda responded

Hearing that our Wolfe Langley Mazda Service Team provided you with great, friendly and efficient customer service is the best thing we could hope for, AmarN. Your five star review and business means a lot to us. Thank you for choosing our dealership for all of your automotive needs. We look forward to you serving you again soon. Take care.

October 13, 2020

Very pleased to have my vehicle serviced again at Wolfe Langley Mazda. Michael, Alan and all the Service Department staff have always provided excellent service for my that I purchased there 8 years ago. A More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Oct 19, 2020 -

Wolfe Mazda responded

Thank you so much for your loyalty and thoughtful review, John. We couldn’t ask for nicer feedback. We really appreciate the time you took to praise our Wolfe Langley Mazda Service Team for consistently providing you with excellent customer service for the last eight years. We truly value your business and look forward to working with you for many more years to come. See you next time!

October 08, 2020

The staff were friendly and approachable. The service was quick and quite timely based on the estimate finish time provided. Information about the service, I believe, was provided in a transparent manner. More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Oct 08, 2020 -

Wolfe Mazda responded

Thank you for the perfect score and feedback, JW. We take pride in knowing our clients enjoyed their experience at our dealership. We appreciate you taking the time to praise our Wolfe Langley Mazda Service Team for the friendly, approachable, efficient, informative and honest customer service they provided you. They will be thrilled to see your thoughtful comments. We value your business and look forward to your next visit!

October 08, 2020

Very happy with service. I was one hour early for my appointment and they did their best to get me in early. Also asked if they could do a quick vacuum for me instead of a wash and they did. Good job. More

by bill.t.allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 09, 2020 -

Wolfe Mazda responded

Thank you for taking the time to share your feedback with us, Bill. So glad you were happy with the customer service you received during your recent visit to our dealership and our Wolfe Langley Mazda Service Team was able to accommodate you when you arrived an hour early for your appointment. We truly value your business and look forward to serving you again soon. See you next time!

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