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Wolfe Mazda

Surrey, BC

4.6
668 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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668 Reviews of Wolfe Mazda

December 01, 2020

This dealership has class and classy employees! Their service has been incredible. I love my brand new CX 5 and I especially enjoy my oil change for life perk that we negotiated when I purchased my car. More

by trishlearn
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 08, 2020 -

Wolfe Mazda responded

Thank you so much for the amazing five star review, trishlearn! We are grateful that you time you took to praise our Wolfe Langley Mazda Team for providing you with incredible and classy customer service. We love that you are loving your brand new Mazda CX-5 and the oil change for life that came with your vehicle purchase. Your feedback means a lot to us. We value your business and we look forward to your next visit.

November 30, 2020

Gurtej Dhillon was the salesman at the Langley Mazda Dealership who helped me lease my first car. He was very patient with all the questions I had with being a first time car buyer and it made me feel v More

by diana_w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurtej Dhillon
Dec 11, 2020 -

Wolfe Mazda responded

Thank you for taking the time to write about your visit at Wolfe Langley Mazda. It is wonderful to hear how patient, thorough and knowledgeable our Sales Consultant, Gurtej was during and after your first time car buying experience, Diana. Gurtej is a valued team member who is dedicated to our clients. We will be sure to share your thoughtful feedback with him. We strive to provide all of our clients with this same exceptional customer service when purchasing a vehicle with us. Thank you for giving us the opportunity to earn your business. We look forward to working with you again in the future. Take care.

November 27, 2020

This team of three went above and beyond to ensure I was both happy and satisfied after ongoing safety concerns with my traded in Mazda. I appreciate Shane for taking the time to deal with my trade and rel More

by Gaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane, Gurtej, Holly
Dec 11, 2020 -

Wolfe Mazda responded

Wow! Thank you so much for this fabulous five star review, Gaga! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We couldn’t be happier that Gurtej, Holly and Shane all provided you with an exceptional car buying experience. We concur, we are very lucky to have them all on our Wolfe Langley Mazda Sales Team, as they always go above and beyond to ensure our clients are well taken care of. A huge congratulations to you and your son! We hope you both enjoy every mile in your new rides and we wish you all the best this holiday season. Thank you for your business and please come back to visit anytime!

November 25, 2020

Efficient service, pleasant surroundings to sit and wait for service to be completed. Was pleased with the safety precautions in place for COVID 19. Overall an acceptable experience. More

by goldenhamish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 09, 2020 -

Wolfe Mazda responded

We are extremely happy to hear how pleased you were with the Covid-19 Safety Protocols we have set in place at our dealership. Our client’s safety and comfort is extremely important to us. Thank you for also letting us know about the efficient customer service our Service Team provided you during your recent visit. Thanks for giving Wolfe Langley Mazda the opportunity to serve you. Stay safe, goldenhamish!

November 25, 2020

I have always had very good experiences when bringing in my vehicle for service ... from reminders of upcoming service dates, scheduling of services, or assistance in pricing parts (Mazda or aftermarket). B More

by AJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sandford, Alan Eeg
Dec 09, 2020 -

Wolfe Mazda responded

Thank you so much for giving us the opportunity to earn your business, AJS! We are incredibly grateful that you took the time to praise our Wolfe Langley Mazda Team for always providing you with a great customer experience when you visit us for your regular vehicle maintenance. We hope to work with you for years to come. See you next time!

November 24, 2020

Everything was handled great, Covid protocols are good and made me feel safe, and work was done fast and efficiently as always.......another good experience at this dealership! More

by coreyarch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
Dec 09, 2020 -

Wolfe Mazda responded

It’s important to us that our clients feel safe and comfortable when visiting us during these unprecedented times, so thank you for taking the time to share your feedback with us regarding our Covid19 protocols. We are also pleased to hear that our Wolfe Langley Mazda Service Team provided you with another great experience at our dealership. We sincerely thank you for your business and kind words. We look forward to taking care of you and your Mazda again soon, coreyarch. Take care.

November 24, 2020

Very courteous staff. Quick service. Was impressed with their COVID protocols. I was in for a recall issue with the airbags , therefore no charge to me More

by mlcleeve
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk staff
Dec 09, 2020 -

Wolfe Mazda responded

Hi mlcleeve, thank you for your review, your opinion is valued greatly and it helps us maintain excellent standard of service to our clients. We are pleased to hear that you were impressed with all of the Covid-19 protocols we have implemented throughout or dealerships. We are working hard to keep our clients and team safe. We look forward to working with you again soon. Please take care.

November 23, 2020

The Covid safety measures were really good. My car went in on time and was ready in a timely manner. Staff are friendly and professional More

by KW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sandford
Dec 09, 2020 -

Wolfe Mazda responded

Our Wolfe Langley Mazda Service Team will be thrilled to receive a perfect rating. Thank you for recognizing our efforts in keeping our community safe during this pandemic and for letting us know how friendly, professional and efficient our Service Department Team was during your recent visit. We value your business and look forward to serving you again soon, KW.

November 19, 2020

As soon as I drove off the tire warning light came on. Very annoying as this has happened before when changing tires on my car More

by Wdevynck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzy
Dec 08, 2020 -

Wolfe Mazda responded

Thank you for taking the time to provide us with this feedback, Wdevynck. The frustration you encountered due to the tire warning light is understandable. We will be sure to share this with our Service Team as will allow us to improve. We truly value your business and hope to work with you again soon.

November 19, 2020

The service was good, the representative was good. Where they parked my car after wasn’t good, some other customer backed up and hit my car before I picked it up More

by jfrancis13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 21, 2020 -

Wolfe Mazda responded

Oh no! So sorry to hear that, jfrancis13. Please contact our Group General Manager, Marc Livingstone at 604-534-0181, so we can gather some more details of where your vehicle was parked. We appreciate the time you took to share your feedback as it allows us to improve and prevent this from happening again.

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