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Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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670 Reviews of Wolfe Mazda

July 26, 2021

Friendly service, no high pressure sales tactics, price and accessories were negotiable, everything about the car was clearly explained, there was no intimidation about asking questions. All in all a great More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tijs, Trevor, Aaron, Jerry
Jul 27, 2021 -

Wolfe Mazda responded

Thank you for the wonderful review, Linda! We’re so glad that Tijs, Aaron and Trevor were able to address all of your vehicle purchasing needs. We appreciate the time you took to also praise them for their friendly, honest, knowledgeable and no pressure customer service. Thank you for giving Wolfe Langley Mazda the opportunity to earn your business, as we recognize that you had many different dealers to choose from. We hope you are enjoying every mile on your new Mazda. Please come back and see us again soon!

July 19, 2021

AFTER price was settled on both the sales manager and general sales manager tried to tell us there were extra fees. A rep from dealership apologized profusely when I complained in writing. Too little, to More

by Truly Dissatisfied
Customer Service
Recommend Dealer
No
Employees Worked With
Trevor Allen, Shane Nakai
Jul 19, 2021 -

Wolfe Mazda responded

Thank you for sharing your thoughts and feelings about your recent experience with our Sales Team. We sincerely apologize for the level of service you received. Our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed vehicle purchasing decision. It’s unfortunate that there was some miscommunication and you were unhappy after pricing was discussed. We would appreciate the opportunity to speak with you in more detail about your visit and make things right. You can contact our Director of Sales, Patrick Curtis at 604-534-0181. Thanks again for taking the time to share your concerns with us. We look forward to hearing from you.

July 18, 2021

Had a great experience buying my 2012 Mazda 3 here. I felt more confident buying a pre owned Mazda from a Mazda dealership than a used car lot or private sale, and four months later I still love the car. More

by ws3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Jul 19, 2021 -

Wolfe Mazda responded

Wow! Thank you so much for the five star review, ws3! We couldn’t ask for nicer feedback. Thank you for taking the time to let us know what a great experience you had purchasing your preowned Mazda3 at our Wolfe Langley Mazda dealership. So glad that our Sales Consultant, Aaron and our entire sales team ensured you were well taken care of. Congratulations on your new ride. We hope you enjoy every mile and we look forward to working with you for many years to come.

July 06, 2021

It’s still too early to tell. Since I have driven my Mazda off your lot, I have had reservations. Time will tell. Thank you More

by pklincoln2018
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moni, Trevor and Holly
Jul 09, 2021 -

Wolfe Mazda responded

Thank you for taking the time to share your comments and feelings with us, pklincoln2018. We want everyone who visits us to leave our dealership happy. We would appreciate the opportunity to address your concerns so you feel good about your new purchase. Please feel free to contact our Director of Sales, Patrick Curtis at 604-534-0181 at anytime, to let us know what we can do to improve and hopefully turn your 3 star review into a 5 star review. We look forward to hearing from you.

July 04, 2021

Monie is the best salesman I’ve ever had the pleasure of meeting, and I have met a lot. I visited countless dealerships in my search for a new car, and the experience I had at Mazda with Monie outshines the More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monie, Shane, Tamara, Holly
Jul 09, 2021 -

Wolfe Mazda responded

Thank you for your wonderful five star review, Sarah. Hearing that your car-buying experience with our Wolfe Langley Mazda Sales Consultant, Monie outshined all the other dealerships, is the best thing we could hope for. We strive for customer experiences like this! We can’t wait to let Monie know just how much you enjoyed his easy-going and patient customer service. We also appreciate the time you took to commend our General Sales Manager, Shane for fostering a positive and happy team environment. We truly value your recommendation, kind words and business. Thank you for giving us the opportunity to work with you. We hope to continue our relationship with your for many years to come. Enjoy your new Mazda and come visit us anytime!

June 29, 2021

It was a pleasant experience all the way through from sales to management. Gurtej was well aware of what it is I am looking for and he delivers More

by jmaglian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gurtej, Nate & Shane
Jun 29, 2021 -

Wolfe Mazda responded

Thank you so much for taking the time to let us know what a pleasant car-buying experience you had at our Wolfe Langley Mazda dealership. So glad that our Sales Consultant, Gurtej was able to address your purchasing needs and place you in a vehicle that met your specifications. Congratulations on your new purchase and thank you for your business, jmaglian. We hope your new car leads you to safe and amazing journeys. Enjoy!

June 23, 2021

I had an absolutely excellent experience with Wolfe Langley Mazda from start to finish. Aaron went the distance to make sure all the details were taken care of at every point in the process. Aaron foll More

by slidewilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Nate, Gerry
Jun 29, 2021 -

Wolfe Mazda responded

Hearing that you had an excellent car-buying experience from start to finish at our Wolfe Langley Mazda dealership is the best thing we could hope for. Thank you for also taking the time to praise our Sales Consultant, Aaron for going above and beyond to ensure you were well taken care of. He will be thrilled to see your kind feedback. We sincerely value your business and we hope you are enjoying every mile in your new Mazda. Please come back and see us again soon, slidewilson.

June 21, 2021

Great team to deal with. We are a very different customer. This MX5 was bought without test driving or ever having driven one. John went over and above in helping us More

by Badboyz1515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Trevor Jerry Holly Shane Nate Nathan
Jun 24, 2021 -

Wolfe Mazda responded

Thank you for the five star review, Badboyz1515. It’s so wonderful to hear that our Sales Consultant, John went above and beyond for you during your vehicle purchasing process and that you felt our entire Wolfe Langley Mazda Sales team was a great team to deal with. It brings us great joy! Congratulations on your brand new Mazda MX-5. What a great choice! We value your business and please let us know if there is anything else we can help you with. Take care.

June 18, 2021

Friendly, pleasant staff on the service desk. The staff are always friendly at service. Car was washed afterwards. Great job. I would refer friends for service. More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 24, 2021 -

Wolfe Mazda responded

We are incredibly grateful that you took the time to let us know how friendly and pleasant our Wolfe Langley Mazda Service Team is every time you visit us for your regular vehicle maintenance. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Your recommendation means a lot to us. Thank you for choosing our dealership for all of your automotive needs. We look forward to working with you for years to come, Carol.

June 14, 2021

Behrooz Was very professional and extremely helpful and A wonderful person to talk to you. I would recommend him to any friends or family. Very fair pricing as well. More

by bamdad1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Behrooz Baroomand
Jun 14, 2021 -

Wolfe Mazda responded

Thank you so much for your five star review, bamdad1997. We appreciate your time and the extra effort it takes to provide your feedback. Thank you for praising our Wolfe Langley Mazda Service Advisor, Behrooz for being to professional, extremely helpful and a wonderful person to speak with. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! Thanks again for your kind words and business. We look forward to your next visit. Take care

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