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Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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670 Reviews of Wolfe Mazda

August 23, 2021

The staff are awesome. Friendly, knowledgeable,prompt....in other words why go anywhere else?? I am always completely satisfied. Thank you for your services yet again. More

by stellalinda56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan
Aug 24, 2021 -

Wolfe Mazda responded

We are incredibly grateful for the five star review and the time you took to praise our Wolfe Langley Mazda Service Team for being awesome, friendly, knowledgeable and efficient. Hearing that you wouldn’t want to go anywhere else is one of the best compliments we could ask for. Thank for choosing our dealership for all of your automotive needs, Stellalinda56! We look forward to working with you for many years to come! Take care.

August 12, 2021

Trevor and Dhillon were the best people to deal with. They were very patient and knowledgeable. Dhillon wasn't pushy at all while Trevor was willing to step up and take ownership with any concerns. More

by VC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor, Dhillon
Aug 12, 2021 -

VC responded

Awesome people!!

August 12, 2021

I enjoy going to Wolfes because I know that they are honest. They only recommend what I need. Other dealerships I don't trust some of the things other advisors have told me More

by Bearalta10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Alan
Aug 16, 2021 -

Wolfe Mazda responded

We are happy to hear that you enjoy coming to our Wolfe Langley Mazda dealership for all of your automotive needs. Thank you so much for trusting us with your vehicle repairs. We will be sure to let our Service Team know just how much you appreciate their honesty and great customer service. They will be thrilled. We appreciate your business, Bearalta10 and we look forward to your next visit.

August 10, 2021

Professional Team .. Understands your needs before they come up with a solution. Very efficient , hardly took any time to complete the formalities. Overall stunning experience More

by varunverma1489
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mani
Aug 16, 2021 -

Wolfe Mazda responded

The time you took to praise our Wolfe Langley Mazda Team for being professional, helpful and efficient is greatly appreciated, varunvermal1489. Your thoughtful feedback will let our team know to keep up the great work.We value your business and look forward to working with you again soon. See you then.

August 10, 2021

You guys are the best. I have only ever taken my car to Wolfe Langley Mazda. I trust my car to none else. Thank you. More

by pknispel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston and service staff
Aug 12, 2021 -

Wolfe Mazda responded

Thank you so much for the five star review and for trusting our Wolfe Langley Mazda Service Team with your vehicle maintenance needs, pknispel! We couldn’t ask for nicer feedback. We look forward to serving you again soon. Take care.

August 04, 2021

The sales experience was primarily done through text messages and phone calls. Only one visit was made to the dealership to purchase the new car. The overall transaction was pleasant and uncomplicated. More

by MJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron and Pat
Aug 04, 2021 -

Wolfe Mazda responded

We’re glad to hear that your Sales experience at Wolfe Langley Mazda was a pleasant and uncomplicated one. We will make sure that Pat and Aaron know just how much you appreciated their exceptional customer service. Both of them truly care about our clients and we are fortunate to have them on our team. Congratulations on your new Mazda and thank you for your business, MJ. We hope to work with you for years to come

August 03, 2021

Representative are knowledgeable and ready to assist you. They understand your need and communicate well.Tijs is good representative and understand your need well and help you along. More

by ruchilife5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tijs
Aug 04, 2021 -

Wolfe Mazda responded

Thanks for giving us your take on how we are doing here at Wolfe Langley Mazda. We appreciate the time you took to recognize Tijs and our Sales Team for being knowledgeable, helpful and informative during your recent visit. We’re are also pleased to hear that Tijs understood your needs and ensured you were well taken care of. Thank you for giving us the opportunity to work with you and earn your business, ruchilife5. See you next time.

August 02, 2021

Service advisor was accommodating. Showed up early for my appointment hoping to get done earlier incase there was a cancellation. Vehicle was taken in right away. Courtesy wash was nice but can use some i More

by Kalra.k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor. Don’t remember the name
Aug 03, 2021 -

Wolfe Mazda responded

Thank you for your feedback, Kalra.k. We appreciate the time you took to let us know how accommodating and efficient our Wolfe Langley Mazda Team Service Team was during your recent visit. Thank you for also sharing your thoughts on the complimentary car wash provided with every servicing. We will be sure to pass this along to our Service Manager. We value your business and look forward to working with you again soon. Take care.

July 29, 2021

Friendly, professional staff. Appointment time was held to when and length of time as stated to me. Work scheduled to be performed and that which was actually done was explained in detail. My second vehicl More

by vroom vroom
Recommend Dealer
Yes
Employees Worked With
Cannot read it on invoice, sorry cannot remember.
Jul 30, 2021 -

Wolfe Mazda responded

Thank you so much for this amazing five star review! We truly appreciate the time you took to let us know how impressed you were with the friendly, professional, efficient and thorough customer service you recently received from our Wolfe Langley Mazda Service Team. Thank you for choosing our dealership for all of your automotive needs. We look forward to working with you for many more Mazdas and years to come! See you next time!

July 27, 2021

The service staff ignored me when I walked in the door and were very condescending in their attitude, especially towards women. I bought my mazda at Wolfe Mazda in 2010 and their attitude has not changed. More

by mringram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Sandford
Jul 28, 2021 -

Wolfe Mazda responded

Thank you for taking the time to share your comments and feelings about our Service department, mringram. We sincerely apologize for the level of service you received. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. Our focus is to provide our clients with excellent customer service. Please contact our Group General Manager, Marc Livingstone, 604-534-0181, at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you.

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