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Wolfe Calgary - Chevrolet GMC Buick

Calgary, AB

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490 Reviews

1720 Bow Trail SW

Calgary, AB

T3C 2E4

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490 Reviews of Wolfe Calgary - Chevrolet GMC Buick

November 10, 2015

WORST, WORST, WORST Service center I've never had a really good visit, but today topped the cake! I was in for a regular visit in September and received an email stating a list of thin More

by Becci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angela Elder
March 19, 2015

Top shelf sales guy, Had an excellent experience buying a used vehicle from Ron, “If he said he would take of it…HE DID!!!” Top shelf sales guy. Special thanks to both Hug More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Dixon, Ron Madsen, Doug Roy
February 10, 2015

Service I brought my denali truck in for a re-occurring issue. It is the 3rd time the rear main seal was leaking. They claimed that they would not honor the w More

by gb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christina Koch
January 25, 2015

Customer service is terrible after purchase. Purchased a brand new truck in October of 2013. Salesman was excellent, finance dept was great. We live an hour from the dealership and they seem to t More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jared (service manager) , Brenda Monz, Joe Champion
January 23, 2015

Worst customer service ever I bought a car from Lynn stock in September or possibly the first of October 2014. When test driving a new 2014 Chevrolet sonic I noticed a chip out o More

by Shaunamarieauc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brenda Monz, Lynn Stock, Ken Wong
Jan 26, 2015 -

Wolfe Calgary - Chevrolet GMC Buick responded

Hello Shauna, I apologize for the inconvenience for not ordering the correct parts. I can understand the frustration that this caused and we are going to do everything possible to get this matter rectified as quickly and hassle free as possible. As far the drop off process is concerned, we find that this is the most effective way for all of our customer’s concerns to be attended to. I can completely appreciate that you had a time constraint, and there are better ways that we could’ve handled that for you at our reception desk. The reason why it is important to meet with our advisors is that there are certain items that need to be signed off on when bringing your vehicle to us for repairs. Due to the privacy act, it is essential that we meet with every customer, every time. Further to that, it is very important to me that we meet with customer’s individually in order to maintain our high standard of customer service. I invite you to meet with me directly at a time of your convenience to go over the issues and come to a resolution. I do look forward to hearing from you. Jarrett Brosseau Service Manager 1720 Bow Trail SW Calgary, Alberta T3C 2E4 Office: 403-781-1509 Fax: 403-265-8205 Email: servicemgr@gslgmcity.com

January 11, 2015

3rd Great Experience: Honest Dealership with Excellent Staff This is our third new vehicle purchased from dealership in past 18 months. Attended GSL on November 24, 2014 to enquire on and view vehicle. Pick up More

by GMah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Ammann, Joe Cuckow, Steve Deary, Brenda Monz, Joe Champion
November 10, 2014

Great Customer Service Would recommend this dealership to everyone. Bought a used 2012 Chev 2500HD. Great price. Very happy with vehicle. Our sales person, Randy Balkens More

by heather.hill.90663
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Dixon, Randy Balkenstein
September 10, 2014

Above and beyond customer service Kurt's customer service is outstanding. Friendly and attention to detail. He is so thorough - treats me like family. Its a comforting feeling to ta More

by RussThomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 02, 2014

Is there a "DO NOT SELL TO" list After trying to deal on 2 different vehicles at this dealership and their not willing to negotiate on price,makes me wonder....is there a no sell to More

by tgmr4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashif Ismail, Rick Hicks
August 20, 2014

Poor Customer Service and Quality **BEWARE OF GSL BODY SHOP** I took my vehicle in for a simple fender replacement after a pick-up truck backed into my vehicle. When I arrived to pi More

by Jawad Najmeddine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sheldon Law
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