Willowdale Subaru
Thornhill, ON
Filter Reviews by Keyword
By Type
132 Reviews of Willowdale Subaru
Huge thank you to MR. Taher Rezaee on his professional and great helping me and my wife in buying our second car from him we are more than satisfied for VIP TREATMENT Thank you very much Mr Taher and great helping me and my wife in buying our second car from him we are more than satisfied for VIP TREATMENT Thank you very much Mr Taher More
Just wanted to give a huge Thank You to Joe Zhuo and Subaru Willowdale for helping me and my hubby with our purchase of a new car. In fact, this is our second purchase from them and we had a great exper Subaru Willowdale for helping me and my hubby with our purchase of a new car. In fact, this is our second purchase from them and we had a great experience. Joe Zhuo, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and knowledgeable in answering all of our questions. Very genuine and passionate about his work. When we have any concerns, he was quick to address them with no hesitation. Very straightforward. More than willing to help us! Would definitely recommend buying here. Subaru Willowdale is with Outstanding service! More
This is my second Subaru Outback leased since I had my 2019 Outback(leased for 4 years). I had a pleasant experience with the Willowdale Subaru that I received an email from my sales agent Grace Long abou 2019 Outback(leased for 4 years). I had a pleasant experience with the Willowdale Subaru that I received an email from my sales agent Grace Long about the early return of my 2019 Outback and to get the new 2021 Outback with the fair deal of a new 4 year lease. Even though I got a considerable amount of discount, there were some dissatisfaction that the money I paid as a down payment initially for the 2019 Outback to reduce the biweekly payment for 4 years which they still owed me the balance of, should be forwarded to the new lease agreement. The sale agent Grace Long tried her best and made an arrangement to talk to the manager. I had an unbelievable pleasant experience with him. I realized that his approach of customers best interest in his mind, I received the best deal after the short conversation. Absolutely amazing customer experience from top to bottom and the best vehicles for the money hands down with “safety first” concern. Thanks Edwin Chan(Delivery specialist) for your patient approach to the customer and thorough explanation about the new features of the vehicle. I will recommend “Willowdale Subaru” to anyone. Thanks again to Grace Long, manager and the team.👍 More
Taher sold us our 2021 Forester.He is very Taher sold us our 2021 Forester. He is very knowledgeable, thorough and courteous ! We highly recommend him. Howard Bockner Taher sold us our 2021 Forester. He is very knowledgeable, thorough and courteous ! We highly recommend him. Howard Bockner More
Thanks Grace Long, she is most warm sales person I ever meet. She is very thoughtful, patiently and sincerely, pay attention to detail to each negotiation. She did best to help me and my friends. We are e meet. She is very thoughtful, patiently and sincerely, pay attention to detail to each negotiation. She did best to help me and my friends. We are enjoy to drive Subaru now. More
I was very satisfied with the service provided. Although I had to wait a while for the delivery of my crosstrek 2021, I am very happy with the car, and it was worth the wait: I was also very impressed with I had to wait a while for the delivery of my crosstrek 2021, I am very happy with the car, and it was worth the wait: I was also very impressed with the young man, I think his name is Edwin, who gave an excellent oral presentation on all the features of our new car. More
Even though all of the negotiations were done by phone, Bruce Zhou was always cordial and forthcomings in his dealings with me. Bruce was the reason why I drove away from his modern, classic showroom in Bruce Zhou was always cordial and forthcomings in his dealings with me. Bruce was the reason why I drove away from his modern, classic showroom in a new 2021 Outback Limited. Along with Edwin, the main honcho/guru mechanic, who patiently explained the working of all the bells and whistles in my car, my experience was a happy one!. Highly recommend Bruce and Willowdale Subaru. Joe S. Madoc, On More
He is the best coz he helped us for all the things that we need....we highly recommend natanel....he explained slowly and clearly to us.... we need....we highly recommend natanel....he explained slowly and clearly to us.... More
Kent Zhang help me with my trade in deal, and I am a very happy customer, Thank you to Mr. Edwin the mechanic , over all it is an Excellent Service. very happy customer, Thank you to Mr. Edwin the mechanic , over all it is an Excellent Service. More
I picked up my 2021 Limited trim Crosstrek yesterday. I love this car. And I love Willowdale Subaru. The Sales Consultant at Willowdale Subaru, Bruce Zhou, made the purchase so easy and enjoyable. He was v love this car. And I love Willowdale Subaru. The Sales Consultant at Willowdale Subaru, Bruce Zhou, made the purchase so easy and enjoyable. He was very professional. No hassel, no pressure, no sale gimmicks. He gave me a straight forward great pricing on my Crosstrek. He and his manager Roger walked me through the whole buying process putting me at ease. They are great people to talk to. The paperwork is simple. Bruce took his time to explain what I am signing. The checklists they used are thorough yet easily understood. No unnecessary delays. Throughout the past week and a half, Bruce promptly answered all questions I had during any time of the day, including after business hours. Yesterday we inspected the car together. Not a blemish on the car that I can see at arm's length after 15 minutes. It was well prepared. I have bought and leased many cars from different dealers and manufacturers in my lifetime. Willowdale Subaru and Bruce are at the highest ranking of my own scale. I would sure be a repeat buyer from this dealer in the future. Thanks Bruce, Roger, and Willowdale Subaru. Kenny K.T. Tam More