Willowdale Nissan Ltd.

Great customer service from Al. Unfortunately I had a time frame and I did not get to buy. If anything changes, I will definitely go visit Al. time frame and I did not get to buy. If anything changes, I will definitely go visit Al. More

We have purchased 3 vehicles from this dealership (1997 Maxima, 2013 Pathfinder and 2013 Murano. I would recommend this dealership to all my family and friends. Brian Penner assisted us with the purchase o Maxima, 2013 Pathfinder and 2013 Murano. I would recommend this dealership to all my family and friends. Brian Penner assisted us with the purchase of the 2013 Murano. Brian was extremely knowledgeable about the features of the vehicle and accompanied us on the test drive where he added value. Throughout the purchase process, Brian was very process and detailed oriented. He walked up through every step and made sure we were completely satisfied after the purchase. More

I have been buying cars from Willowdale Nissan for almost 20yrs. I recommend them to friends in fact one just bought a car in January 2014. Thanks for the follow up and I would like to say Ali did a great 20yrs. I recommend them to friends in fact one just bought a car in January 2014. Thanks for the follow up and I would like to say Ali did a great job he is friendly and knows all about the vehicleswhich is why he received a great review!. Thanks Ali and thanks Mark for all your help. Maureen More

Mr. Al Moorani was knowledgable, and cooperative. He answered all of our questions patiently, and helped us find a suitable car and package. I will definitely recommend him to all of my friends. answered all of our questions patiently, and helped us find a suitable car and package. I will definitely recommend him to all of my friends. More

To fellow car buyers: Willowdale Nissan and our To fellow car buyers: Willowdale Nissan and our product advisor Mr. Moorani made automotive shopping enjoyable. He listened to what we wanted, w To fellow car buyers: Willowdale Nissan and our product advisor Mr. Moorani made automotive shopping enjoyable. He listened to what we wanted, was knowledgeable on all functions and features of the various automobiles we looked at and test drove. Polite and professional shopping at Willowdale Nissan Ltd. was the best car shopping experience I have ever had. If you are on Yonge north of Steeles stop in at Willowdale Nissan Ltd. and ask for Al. Sincerely, Andrew Romer More

I was very pleased with my experience at Willowdale Nissan in particular with the sales representative (Brian Penner) and manager (Darryl). They were very friendly and understood what I was looking for Nissan in particular with the sales representative (Brian Penner) and manager (Darryl). They were very friendly and understood what I was looking for and helped me find a vehicle that suited my needs. Thank you for your assistance in helping me buy a new Xterra! More

Al-Hussein is an excellent salesman. He was extremely helpful and went out of his way to ensure that I got the right car for me. I would definitely recommend that anyone looking to buy a Nissan to come s helpful and went out of his way to ensure that I got the right car for me. I would definitely recommend that anyone looking to buy a Nissan to come see Al-Hussein. He will give you his honest opinion, and help you through the whole buying process. More

Excellent service! Excellent advice! Al was excellent at providing us all the info we needed to help us make our new car purchase. We couldn't be happier, and highly recommend willowdale nissan. providing us all the info we needed to help us make our new car purchase. We couldn't be happier, and highly recommend willowdale nissan. More

I stopped by Willowdale Nissan to look at a Nissan XTerra that I had seen on Auto Trader. I met with the assistance used car manager and proceeded to take a look at the vehicle which was in good shape and I that I had seen on Auto Trader. I met with the assistance used car manager and proceeded to take a look at the vehicle which was in good shape and I was interested. We went back to the office to sit down and go over the numbers - that is where this entire experience went south. We discussed what they were looking for the used vehicle which was a bit higher than average but OK. Its negotiable and used XTerra's that are in good shape can be hard to find - a fact they obviously know and were playing up. They went outside and took a look at my vehicle and supposedly appraised my vehicle for $4000 less than any other dealership had appraised my vehicle at. (Its important to note that my vehicle is a 2 years old Fully loaded Nissan Rogue SV AWD in excellent shape and is beautifully maintained with all service records) The sales rep then proceeded to try to justify the ridiculously low quoted value of my vehicle. I was told the reason was the mileage (Ok it was a little high at 86K, but not crazy at all), because it was beyond the bumper to bumper warranty period, and unbelievably because my vehicle's color is blue. (WHA???! The color is very nice - I don't understand this logic at all) I could tell they were trying to play me as he tired very hard (Not successfully) to try to convince me that my vehicle had a low value. He even went on Auto Trader and tried to compare my vehicle with others - he compared my to an S model that is significantly inferior and tried to price compare - it was outrageous and downright ridiculous. It was obvious they wanted to try to pickup my car for a crazy low price and try to sell me the XTerra at an inflated price. I ended up leaving the dealership quite ticked off - it was an insulting and degrading experience. The sales rep was condescending and of no help whatsoever - and please note I was dealing with the Assistant Sales Manager... Absolutely terrible experience - they should be truly ashamed of how they dealt with me as a potential customer. I was treated as if I had STUPID or SUCKER slapped across my forehead. More

I am now on my third lease with Willowdale Nissan. The first was an infiniti and then when i retired two Rogues - the latest last spring 2013. All were leases and I felt a good price and excellent vehicl first was an infiniti and then when i retired two Rogues - the latest last spring 2013. All were leases and I felt a good price and excellent vehicle. So that is almost 10 years of leases and (not wanting to jinks myself) not one squeak, rattle, noise, when I got it new and not one problem with it. NONE. My only time back was for regular maintenance, oil changes, filters etc and service was great. Why did I rate what I did - it speaks for itself with these comments. I have made three referrals to them and would not do that to my friends if there was a problem. It is nice to see in this day and age with crazy businesses and usually a lack of service that Willowdale Nissan stays above that threshold of bad service. More