Willowbrook Chrysler Jeep Dodge RAM

Sold $20,000 lemon!!!!! We were told there was absolutely nothing wrong with the car when we agreed to purchase. Went into debt 20G for the car to last three months after pur We were told there was absolutely nothing wrong with the car when we agreed to purchase. Went into debt 20G for the car to last three months after purchase. Transmission blew and at first they tried to blame everyone else, but finally claimed responsibility, yet won't fix or exchange for a car that actually works!!!! Keeps trying to upsell to a more expensive car. They also keep passing the buck for someone else to handle. They tell us the owner (#dougseal) and the managers will have a meeting last Saturday and find a resolution. Went in, to talk to them about it, and there was no meeting, and again, they just try to push us off to other people. Round and round we go with no solution. We also were told by several people that they were going to *mickey mouse* the credit application, so we could get this loan. Now stuck with a 20G useless piece of crap that won't work. Stranded without a vehicle to get to work. More

Shifty They would not give me the numbers upfront for our trade and got a call from Segar a few days later complaining the work he did to look for a truck fo They would not give me the numbers upfront for our trade and got a call from Segar a few days later complaining the work he did to look for a truck for me even tho I never told him the options I wanted he was pushy and rude so was the sales manager More

Excellent Experience Codey listened well, showed me my options and Eli worked serious magic. Appreciated the opportunity to take it overnight and test it out while waitin Codey listened well, showed me my options and Eli worked serious magic. Appreciated the opportunity to take it overnight and test it out while waiting for final approval. And Tim was very nice to step in and go over the specs when Codey was away. Great team effort! More

great job John the Greek John the Greek did a great job getting me a Ram 3500 for towing my fifth wheel with the options I needed. Stopped by to look and the next thing I know John the Greek did a great job getting me a Ram 3500 for towing my fifth wheel with the options I needed. Stopped by to look and the next thing I know I've got a beautiful 3500 diesel, Thanks John More

Rahim Nikjeh provided excellent sales service We dropped in on the way back from lunch with family in Langley to see what they had. Rahim listened carefully about our needs, found a suitable vehi We dropped in on the way back from lunch with family in Langley to see what they had. Rahim listened carefully about our needs, found a suitable vehicle and introduced us to sales managers and others who helped us to get to yes. We're very pleased with the service Rahim provided, by the way we were treated by other staff, by Tim's work to close the deal (and his good humour). So glad we stopped there and that Rahim was available to help us. Wes Pue More

The BEST experience EVER! From the servicing staff to the sales staff - I felt I could trust them and they truly cared for me! Thank you Doug, Steve and Alan for your diligenc From the servicing staff to the sales staff - I felt I could trust them and they truly cared for me! Thank you Doug, Steve and Alan for your diligence and patience with me!!! I have enjoyed so many cool experiences here, too many to list, just know that everyone here will go above and beyond to GREATLY exceed your expectations! Even coming a little bit close to meeting expectations seems difficult in the car industry a lot of the time...NOT HERE! You'll leave feeling at ease that you got the best deal for the best vehicle just for you! Once you're in, you'll never leave...just give them a chance, you'll be so happy you did!!! 😀😀😀😀 More

End to End - An Amazing Experience! Super friendly staff, knowledgable and intuitive sales people, excellent pricing, trustworthy service department...this place has everything you would Super friendly staff, knowledgable and intuitive sales people, excellent pricing, trustworthy service department...this place has everything you would want! They will change any negative perceptions you may have had about the auto industry - THANK YOU!!!!!!! More

Excellent Staff I dealt with Payam a couple of weeks ago and I would like to mention no matter if it's in his job description or not he is always there supporting cli I dealt with Payam a couple of weeks ago and I would like to mention no matter if it's in his job description or not he is always there supporting clients giving consultations on what they need. More

Once you sell a car - where is the follow up servicing My son purchased a dodge dart from your dealership a year ago and has had a year of torture trying to deal with the problems associated with his purch My son purchased a dodge dart from your dealership a year ago and has had a year of torture trying to deal with the problems associated with his purchase. Countless visits in the last year to have oil topped which has been associated with motor issues. Everything should be under warranty, shouldn't it? As I helped him with the purchase (as co-signer) on his loan, I cannot just sit back and not do anything about this. I expect some sort of contact from your dealership. More

Excellent fast service I recently purchased a used Honda crv from salesman David from willowbrook,I found the service to be absolutely Excellent,they had me out there in a f I recently purchased a used Honda crv from salesman David from willowbrook,I found the service to be absolutely Excellent,they had me out there in a fast efficient amount of time with a great deal,I would recommend willowbrook anytime excellent dealer and excellent salesman David. Brennon More