Willowbrook Chrysler Jeep Dodge RAM

Near death experience. I truly wish I could give this less than one star specifically for the general manager. In February we had a vehicle serviced and everything replaced I truly wish I could give this less than one star specifically for the general manager. In February we had a vehicle serviced and everything replaced and checked (suspension, control arm & ball joints) for safety and to remove rust. Last week while driving the ball joint fell apart. We towed it to Willowbrook where both the mechanic & the tow truck driver were shocked at the condition it was in. The mechanic even stated “this is on us!” The manager finally got around to talking to us 5 days later where he’s suggesting it wasn’t their fault. Based on past experiences with them we should assume other wise. They have a track record of installing things incorrectly (with us) and not owning up to it. I am so thankful that the vehicle wasn’t on the Port Mann Bridge (where it was supposed to be) at the time of this failure & that the driver walked away from it unharmed. However, after a face to face conversation with the manager I can say this is a xxxxxxxx facility with management that couldn’t care less about safety or value of life. The situation has yet to be resolved. After posting my review on Facebook they refused to fix the truck and asked we tow it away. (DONE) They also disabled the review portion of their Facebook page so the initial thread is hard to find. They also called us into their office to intimidate and threaten us with an unrelated article and accused us of online bullying because of this review. I am extremely disappointed and frustrated. More

very good i bought jeep wrangler yesterday from Willobrook Chrysler. Brett Kazakoff was my sales man . he did very good job to explain me all about jeep and wor i bought jeep wrangler yesterday from Willobrook Chrysler. Brett Kazakoff was my sales man . he did very good job to explain me all about jeep and work really hard to make fair deal. he show his experience . there was some miss understanding when i walk in but he work hard and hand me key with a smile . did the delivery at the same day . i am happy with my jeep and make all my future deals with Brett. thanks Brett . Kuldip Dosanjh More

fantastic experience Willowbrook Chrysler has good people and great service. They sold me a 2018 Ram 1500 sport. It is exactly what I was looking for. I am a happy guy. L Willowbrook Chrysler has good people and great service. They sold me a 2018 Ram 1500 sport. It is exactly what I was looking for. I am a happy guy. Larry Thompson More

ABSOLUTE BEST BUYING EXPERINCE I HAVE HAD IN 23 YEARS! I WAS LOOKING TO GET A ECODIESEL RAM, AND BEING THE SELECTION VERY LOW IN THE LOWER MAINALND I REACHED OUT TO TRACY, AND THE WITHIN 2 HOURS WE WERE SP I WAS LOOKING TO GET A ECODIESEL RAM, AND BEING THE SELECTION VERY LOW IN THE LOWER MAINALND I REACHED OUT TO TRACY, AND THE WITHIN 2 HOURS WE WERE SPEAKING AND FIGURING OUT WHAT WAS AVAILABLE. SHE GOT ME THE EXACT TRUCK I WAS LOOKING FOR, WITH MORE FEATURES THAN I EXPECTED. HER SERVICE WAS ABOVE AMAZING. WALKED INTO THE DEALER WITH THE TRUCK READY, PAPER WORK DONE. I JUST NEEDED TO TEST DRIVE AND SIGN. EASIEST AND BEST BUYING EXPEREINCE I HAVE EVER HAD. WILL BE SENDING ANYONE LOOKING FOR A VEHICLE TO SEE TRACY. SHE ROCKS! THANK YOU FOR EVERYONE AT WILLOWBROOK CHRYSLER, I SEE WHY YOU GUYS ARE THE #1 DEALER! BRAD.R More

Brett in sales was friendly and helpful. He went out of his way to answer questions from a transplanted Ontarian and had a good laugh for a senior’s humour. I had done my homework on the net He went out of his way to answer questions from a transplanted Ontarian and had a good laugh for a senior’s humour. I had done my homework on the net and was looking at several cars. One car met my needs so the deal was easily done. Two hours after meeting him I was driving away in my red Kia Soul. More

Excellent Sales Service We bought a new Ram 1500 from Willowbrook Dealership.And we were extremely happy with service and knowledge from our Salesperson AJ!Even As he was new We bought a new Ram 1500 from Willowbrook Dealership.And we were extremely happy with service and knowledge from our Salesperson AJ!Even As he was new to this job he dried and succeeded to awnser all the question we had.We hope that this good service will continue in the years to come. More

Sales Excellent Sales person Allen my husband and i dealt with. Would recommend Willowbrook Chrysler for your new car sales needs. Always a pleasure to walk Excellent Sales person Allen my husband and i dealt with. Would recommend Willowbrook Chrysler for your new car sales needs. Always a pleasure to walk in and see happy faces, great help, and what can i say, EXCELLENT! So happy with our new Cherokee North 2018. More

Business Manager Wayne Latulippe was very excellent in his role of doing up bill of sale as well explaining optional service plan available. No pressure which was nice Wayne Latulippe was very excellent in his role of doing up bill of sale as well explaining optional service plan available. No pressure which was nice. Explained in detail what I was signing for and worked with me. I have purchased many vehicles in my life, Wayne was right up there! More

Satisfied Customer Brett was fantastic! Friendly and not overbearing. Took 3 test drives and down sized from Journey to sedan. He listened to what I wanted and not to Brett was fantastic! Friendly and not overbearing. Took 3 test drives and down sized from Journey to sedan. He listened to what I wanted and not to what would give him a bigger pay day. I appreciate his honesty. Eli made the transaction very comfortable. Thank you! MB More

They go the Extra Mile in Service! Thank you Willowbrook Chrysler for such an excellent experience. From the salesman Jamie, to the Manager Joe and Finance finalizer Eli. You treated th Thank you Willowbrook Chrysler for such an excellent experience. From the salesman Jamie, to the Manager Joe and Finance finalizer Eli. You treated this customer with great respect, care and consideration in working towards the purchase of my 2018 Jeep Renegade! I have already recommended you to several friends and coworkers! More