Whiteoak Ford Lincoln Sales

A1 experience I purchased a Mustang in a very rare colour, so rare that I had to come all the way from Montreal, Quebec to find one like it. A unique situation to s I purchased a Mustang in a very rare colour, so rare that I had to come all the way from Montreal, Quebec to find one like it. A unique situation to say the least. From the moment I made my first call to when I drove out of the dealership behind the wheel of my new vehicle, the experience was a very positive one. A special thanks goes out to Raul and everyone I dealt with: Dan, Ana and Judy, everybody was extremely professional and friendly and the took all the steps necessary and truly went out of their way to make the transaction as smooth as possible under my exceptional circumstances. They answered all my questions, returned all my calls and were very helpful. When I arrived, they even paid my cab ride from the train station in downtown Toronto to the dealership in Mississauga. I couldn't have asked for more and this is truly the best experience I have ever had in any dealership. My case was a perfect example of quality service. I was glad to be the one that made their satisfied client base extend all the way out to Montreal. Many thanks to the whole team. Richard More

Purchase of 2017 Ford Escape Overall experience was very positive. Frank was very helpful in explaining all aspects of the vehicle. We didn't feel any sales pressure. Really happy Overall experience was very positive. Frank was very helpful in explaining all aspects of the vehicle. We didn't feel any sales pressure. Really happy with our purchase! More

Purchased a Ford Edge Frank and the sales manager were efficient and no-nonsense! This dealership would get a 5-star rating if I had only dealt with them. Unfortunately, t Frank and the sales manager were efficient and no-nonsense! This dealership would get a 5-star rating if I had only dealt with them. Unfortunately, the financing lady was very pushy when trying to get me to purchase the extended service package (7-years!) and gave me attitude when I declined more than once. I do not need to explain why I don't want it, nor do I need to feel uncomfortable because I declined. The judgemental comments were unacceptable. I wasn't looking forward to going back the next week to deal with her, but fortunately there was another lady, who was very nice and answered my questions politely. More

Friendly and knowledgeable sales representative We had done our research and new what vehicle we wanted to see. Frank was very friendly and attentive, had the vehicle ready for a test drive quickly. We had done our research and new what vehicle we wanted to see. Frank was very friendly and attentive, had the vehicle ready for a test drive quickly. Once the purchase was made Frank followed up with our insurance company to make sure everything was completed prior to pick up. If your looking for professional and friendly service at this dealership I wouldn’t hesitate to recommend Frank Reid. More

EXCELLENT SERVICE, THIS IS MY THIRD LINCOLN. DIANE WOLCZYKS' SERVICE WAS AWESOME. SHE WAS ABLE TO FIND THE VEHICLE I WANTED WITH THE EXACT SPECS QUICKLY AND EFFICIENTLY. THE TRANSITION FROM MY M DIANE WOLCZYKS' SERVICE WAS AWESOME. SHE WAS ABLE TO FIND THE VEHICLE I WANTED WITH THE EXACT SPECS QUICKLY AND EFFICIENTLY. THE TRANSITION FROM MY MKX TO MKC WAS SEEMLESS. I AM ENJOYING MY NEW MKC , SMOOTH DRIVE AND GREAT HANDLING. More

Awesome Five stars because Roxy was fantastic. He took great care of us, answered all our questions and made the transaction go very smoothly. He went above a Five stars because Roxy was fantastic. He took great care of us, answered all our questions and made the transaction go very smoothly. He went above and beyond making sure the car would be ready for us on the day we requested and was very thorough and helpful in showing us all the features of the car on pickup day. Would definitely recommend Roxy to anyone More

Always able to contact him and super helpful John is superhelpful, he always awnsers my questions whenever i ask and has amazing knowledge about cars and their history which makes it easy when bu John is superhelpful, he always awnsers my questions whenever i ask and has amazing knowledge about cars and their history which makes it easy when buying a car. He also goes out of his way to help his cilents and makes sure they get the best deals and offers the best options when buying a car. I would higly recommend his service! More

Just a great experience I've been leasing vehicle(s) for over 25 years with Whiteoak. That would explain my great experience title I wouldn't go anywhere else! I've been leasing vehicle(s) for over 25 years with Whiteoak. That would explain my great experience title I wouldn't go anywhere else! More

Explorer sport Great Experience Shaz was very helpful and looked out for my best interest he really listened to what I wanted. He got me out of the lemon I was drivi Great Experience Shaz was very helpful and looked out for my best interest he really listened to what I wanted. He got me out of the lemon I was driving and into excactly what I asked for. More

An Exemplary Service Experience Our experience with the team at Whiteoak FORD was incredible. Upon contacting the dealership via Autotrader we were connect with Roxy Yeung, sales ass Our experience with the team at Whiteoak FORD was incredible. Upon contacting the dealership via Autotrader we were connect with Roxy Yeung, sales associate. From the outset, Roxy was committed to working with us. During this time, we were speaking with a number of dealerships who we're "hounding" us with relentless sales calls and texts; we were quite annoyed. Roxy on the other hand was quick to set the expectation and respected our time and space as we looked to schedule an appropriate time to visit the dealership. Once at the dealership, Roxy was quick to enthusiastically great us and thank us for following up on scheduling our appointment with him. During the negotiating phase of our purchasing decision, Roxy again exceeded expectations to work with us to arrive at a fantastic price point. It was here that he collaborated with Dan Burstein to solidify our purchase decision. They worked quickly and efficiently together to make the sale. From there, we were directed to the finance department and greeted by Ana Brunning. Again, Ana was swift and efficient in walking us through all of our warranty needs and we arrived a package that suited our preferences. Ana also made all of the arrangement with the MTO for our licensing needs; it was most convenient and saved us from having to run around. A few days later, we arrived back at the dealership to pick up our new car. Again, Roxy joyfully greeted us with a smile and excitement. We completed a few more steps of paper work and he walked us through all of the salients details of the purchase. Ana, spent a few minutes with us and Dan took the time to thank us for our business. We are very aware of service practices with all business' that we frequent and we were highly pleased with the service level at Whiteoak Ford; the exceeded all expectations. One area of feedback that I would recommend would be to have washed car before we test drove it. Your customers are looking to make a large purchase decision and your first experience with the car is a visual one; the cleaner the car more impressive the experience is for your prospective buyers. More