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Whitby Toyota
Whitby, ON
2,101 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities.
At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied.
Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota.
Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota.
Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles.
Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 2,101 reviews
February 26, 2026
The service staff are friendly and accommodating. I appreciate them arranging a ride home for me, and the waiting area is always clean and comfortable when I choose to stay. My vehicle is consistentl I appreciate them arranging a ride home for me, and the waiting area is always clean and comfortable when I choose to stay. My vehicle is consistently treated with care. In my recent visit, I found it odd that they questioned whether I was using my summer lug nuts on my winter wheels. They seemed shocked when I reminded them that I purchased the second set of lug nuts directly from them just a year ago. Since they asked me this same question previously, it felt like they were either trying to upsell me on parts I already own or they sold me the wrong lug nuts to begin with. They also mentioned the tire puncture repair was $60. While this was covered under warranty and did not cost me anything, it is significantly more than most independent shops would charge. I suppose you go to a dealership for their specific knowledge of your vehicle rather than to save money. More
by VoteLisa
Employees Worked With
February 23, 2026
Issue was remediated as needed and as per the committed timeline - service department was very accommodating and responsive to all questions. Always a good experience. timeline - service department was very accommodating and responsive to all questions. Always a good experience. More
by Kh69474
Employees Worked With
February 21, 2026
Don’t understand the google reviews, every person was amazing and I would bring my car there if i lived closer amazing and I would bring my car there if i lived closer More
by P
February 21, 2026
We had a great experience working with Lucky Hayer and his team leader, Richard Alam. We really enjoyed how super helpful he was and this really made the whole experience stress-free. Although we haven’t his team leader, Richard Alam. We really enjoyed how super helpful he was and this really made the whole experience stress-free. Although we haven’t made a decision to buy a new vehicle yet, when we do, we definitely will come back to Whitby Toyota and ask for Lucky. More
by Jim.boate
February 19, 2026
John Stilos is Very Straightforward and professional. No games no gimmicks, a pleasure to deal with! No games no gimmicks, a pleasure to deal with! More
by realtorinthesix
Employees Worked With
February 19, 2026
Here’s a polished review you can use: --- I had an excellent experience working with Moshin Jaffar at Whitby Toyota while servicing my Toyota Highlander. From start to finish, Moshin was professional, excellent experience working with Moshin Jaffar at Whitby Toyota while servicing my Toyota Highlander. From start to finish, Moshin was professional, knowledgeable, and genuinely committed to making sure everything was handled smoothly. He took the time to clearly explain the work that needed to be done, answered all of my questions patiently, and kept me updated throughout the process. I really appreciated his transparency and attention to detail—it made the entire experience stress-free and reassuring. It’s not always easy to find an advisor who combines strong technical knowledge with great customer service, but Moshin does exactly that. I wouldn’t hesitate to recommend him to anyone bringing their vehicle to Whitby Toyota, and I’ll definitely be asking for him again for future service appointments. More
by Mohamed Nadeem
Employees Worked With
February 17, 2026
Great dealership. Staff are attentive to customer needs and requirements. Chris was very helpful and honest. Staff are attentive to customer needs and requirements. Chris was very helpful and honest. More
by Mo N.
Employees Worked With
February 17, 2026
I am happy & satisfied when i brought my TOYOTA COROLLA CE MODEL 2010 for an oil change the other day. The Service Advisor is knowledgeable & experienced on the maintenance performed on my car and any c CE MODEL 2010 for an oil change the other day. The Service Advisor is knowledgeable & experienced on the maintenance performed on my car and any clarification or questions being asked to him is answered correctly and accordingly. Keep up the good work advising and assisting the client(s) the proper way. God Bless! More
by vicentetribujenia23
February 14, 2026
I am extremely grateful for Bandula’s support when I was there Whitby Toyota two weeks ago He’s great Asset to the company there Whitby Toyota two weeks ago He’s great Asset to the company More
by rajapaksajanaka
