With over 25 years of automotive experience—including 19 years in senior management—I am deeply committed to the seamless operation of Whitby Toyota. My priority is simple: ensuring that every guest who walks through our doors receives an exceptional, stress-free experience. When I’m not at the dealership, I stay active through running, golfing, and fitness. I’m a firm believer in the great outdoors, and I cherish my summers spent boating and hiking with my family. I am always available to assist you. Please feel free to reach out directly with any questions or concerns—I’m here to help. Office: 905-607-1949 ext 224 cell: 416-294-3103 Email: richard.alam@whitbytoyota.com
Read moreDealership Experience
6 yrs, 11 mos
Industry Experience
26 yrs, 3 mos
Specialties & Trainings
Videos
Process
New cars
Retention
Training
Coaching and mentorin
Used Cars
F&I
OEM
Operations
Toyota University
Management
Marketing
Leadership
Customer Service
Languages Spoken
English
Employee Video
19 Reviews
Write a Review19 Reviews of Richard Alam
April 02, 2026
Excellent service special thanks to Richard Alam the best customer service I strongly recommend this place for your next car customer service I strongly recommend this place for your next car More
Other Employees Tagged: Patrick Aiken, Arash Mohammad, Nicholas Stano
March 19, 2026
Bandula Disanayake is a knowledgeable product advisor. .he was identified my need and requirements and selected the best Toyota vehicle... Richard Alarm is Best Manager I ever meet in Toyota Store...I had .he was identified my need and requirements and selected the best Toyota vehicle... Richard Alarm is Best Manager I ever meet in Toyota Store...I had few Toyota cars past..my last car was 2013 corolla driven 500.000km daily drive 200km to my 20y Canada post work statation. I highly recommended Bandula and Whitby Toyota to everyone... More
Other Employees Tagged: Bandula Dissanayake
February 21, 2026
We had a great experience working with Lucky Hayer and his team leader, Richard Alam. We really enjoyed how super helpful he was and this really made the whole experience stress-free. Although we haven’t his team leader, Richard Alam. We really enjoyed how super helpful he was and this really made the whole experience stress-free. Although we haven’t made a decision to buy a new vehicle yet, when we do, we definitely will come back to Whitby Toyota and ask for Lucky. More
Other Employees Tagged: Lucky Hayer
February 14, 2026
Bandula is terrific guy, Provided exceptional service from start to finish. Richard was very helpful, patient, and transparent throughout the purchase. Really appreciate theirs support! from start to finish. Richard was very helpful, patient, and transparent throughout the purchase. Really appreciate theirs support! More
Other Employees Tagged: Bandula Dissanayake
January 27, 2026
I am Extremely happy with my Tundra purchase. Bandula and Richard went over and beyond to help me the purchase. Thanks Bandula and Richard went over and beyond to help me the purchase. Thanks More
Other Employees Tagged: Bandula Dissanayake
January 21, 2026
Had a great experience dealing with Bandula from Whitby Toyota. He was polite and had the required information. The whole transaction went very smoothly, without any issues. Toyota. He was polite and had the required information. The whole transaction went very smoothly, without any issues. More
Other Employees Tagged: Chris Hiebert, Bandula Dissanayake
July 03, 2025
Whitby Toyota is best Toyota dealer in Ontario. Their sales and service department is top notch and they go above and beyond the call of duty to make customer experience fun and memorable. I really Their sales and service department is top notch and they go above and beyond the call of duty to make customer experience fun and memorable. I really recommend Whitby Toyota to anyone considering a new or used Toyota vehicle. More
Other Employees Tagged: Betty Narlidis , Allam Bachir
July 03, 2025
I have purchsed 4 vehicles from Whitby Toyota so far, and I must say that the dealership has impressed me with its customer service, its friendly and knowledgeable staff, and its timely delivery every single I must say that the dealership has impressed me with its customer service, its friendly and knowledgeable staff, and its timely delivery every single time. I'll be sure to reach out to them for my 5th car as well. More
Other Employees Tagged: Will Fiske, Patrick Aiken
March 31, 2025
I recently had the pleasure of purchasing a Toyota Crown Signia from Whitby Toyota, and I must say the experience was excellent from start to finish. Bandula, the sales representative, was extremely helpful Signia from Whitby Toyota, and I must say the experience was excellent from start to finish. Bandula, the sales representative, was extremely helpful and knowledgeable throughout the entire process. He made sure I had all the information I needed and answered every question with patience. The manager, Richard, was equally impressive. He was calm, polite, and professional, ensuring everything went smoothly. The car was delivered right on time, which I really appreciated. Overall, it was a seamless experience, and I couldn't be happier with my new Toyota Crown Signia. I highly recommend Whitby Toyota for anyone looking to purchase a vehicle! More
Other Employees Tagged: Bandula Dissanayake
August 13, 2024
I purchased a 2024 Highlander from Whitby Toyota. On the day of pickup, I didn't have a ride, so I took my old car to pick up the Highlander. I couldn't leave my older car there as they were closing On the day of pickup, I didn't have a ride, so I took my old car to pick up the Highlander. I couldn't leave my older car there as they were closing their lot at 9:00 PM. When Richard Alam, the sales director, became aware of my dilemma, he went above and beyond by driving my vehicle to my chosen destination. A few days later, another concern came up, and I reached out to Whitby Toyota, they advised me that I should speak with Richard Alam about it. The next day, he called me and resolved my issue in a very professional manner. If you encounter a problem at Whitby Toyota, seek him out for swift and expert assistance. More
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