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Whitby Oshawa Honda

Whitby, ON

4.4
2,623 Reviews

300 Thickson Rd S

Whitby, ON

L1N 9Z1

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2,623 Reviews of Whitby Oshawa Honda

November 03, 2016

Amazing service from Whitby/Oshawa Honda. Walking into a dealership, there is always a worry of being pressured into a sale. I am pleased to say that in no way did I feel any such pressure whe More

by Sarahpants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Chinell, John Howes
November 01, 2016

Problems swept away; poor service! This dealership is more concerned with volume of sales than the service they provide. The service advisors constantly tell you to come back some othe More

by Mr_Bradshaw542
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mathew Gauss, Carrie Evans
Nov 18, 2016 -

Whitby Oshawa Honda responded

Hello Mr. Bradshaw, thank-you for your review. We agree with you, a dealership being busy with high volume should have nothing to do with the level of service. We truly prioritize service bookings on a first-come, first-served basis, and we want you to know that the size of the job, or whether it is warranty or not, truly have nothing to do with our bookings. Every day, we have similar mixes of small, medium, large, and warranty jobs. Honda's warranty work essentially pays the same per hour as customer work as well, and warranty work ensures ownership satisfaction, so we are very motivated to get warranty work approved and in progress as soon as we can. But we know we have given a bad impression on some level, and we are wondering if you would give us a chance to learn more about the details of your concern with our Service Manager Mike Walsh. His e-mail is service@whitbyoshawahonda.com if you would consider this. Thank-you.

October 29, 2016

Another Great Experience ANOTHER GREAT EXPERIENCE WITH PETER VAN DORSSER! Amazing! 2nd vehicle purchased from pete. Everything went smooth from beginning to end. Very knowledg More

by RPA418
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter van Dorsser, Nik Chinell
October 28, 2016

Both the Good and The Bad? I was always sceptical about Whitby-Oshawa Honda to be Honest. The first time I went to this dealer I was treated great, had a great sale rep talk to More

by MeME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter van Dorsser
October 27, 2016

A very positive experience in every way It's evident Peter loves what he does because he handles every aspect of the experience with just the right kind of care and attention to detail. I've More

by rkb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Longauer, Peter van Dorsser
October 27, 2016

Above the standard Always a bit nerve wracking buying a new vehicle, but the experience and knowledge of the staff there made it easy and gave me a sense of security. Th More

by JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Thomas, John Baird
October 27, 2016

Excellent experience! In love with my new truck! Peter made my truck purchasing experience an absolute joy. It was a simple, straight forward and honest car deal. Thank you Whitby Oshawa Honda! Id hi More

by NinaG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter van Dorsser
October 27, 2016

A great experience, an excellent Honda ambassador! I walked in without an appointment and was introduced to Peter. I was impressed from the start, he was friendly, professional, and his in-depth knowl More

by Steven Beasley
Recommend Dealer
Yes
Employees Worked With
Peter van Dorsser
October 26, 2016

Great Staff John and Adam were very awesome staff that helped us in our purchase. They were informative , honest, friendly and kinda funny too. Great Experience f More

by Gary_K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howes
October 26, 2016

Excellent service!! John Howes and Whitby Honda made leasing a new Honda very easy. We where given professional service from start to finish !! Thank you John and Whitby More

by Dave1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howes
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