Westwood Honda

Best car buying experience yet Our salesperson Kayll was extremely knowledgeable on the vehicle we were interested in.Karen in finance was a joy and the gentleman who insured the ca Our salesperson Kayll was extremely knowledgeable on the vehicle we were interested in.Karen in finance was a joy and the gentleman who insured the car after purchase was also friendly and helpful. More

Super Quick service I've ordered a car which normally takes much longer to get, after less than two weeks Westwood Honda called me that car is ready. They were very hel I've ordered a car which normally takes much longer to get, after less than two weeks Westwood Honda called me that car is ready. They were very helpful with financial services too. So far no reason to complain at all. Good work Westwood Honda. Btw. stuff are extremely friendly. mj More

Excellent customer service from James, Service Manager I rating this service center based on the excellent service that James, Service Manager has continuously provided us. We were impressed with not only I rating this service center based on the excellent service that James, Service Manager has continuously provided us. We were impressed with not only his knowledge, but also with the way he treats his customers. He always takes time to listen and make sure that the customers feel valued. More

Accommodating I was indecisive and took a few days to make up my mind. I purchased my vehicle on a Saturday morning and it was ready for pick up the same evening. I was indecisive and took a few days to make up my mind. I purchased my vehicle on a Saturday morning and it was ready for pick up the same evening. More

Superb customer experience Bryant our sales agent provided excellent customer service. Joe our sales manager took the time to get to know us on a personal level. Katey our finan Bryant our sales agent provided excellent customer service. Joe our sales manager took the time to get to know us on a personal level. Katey our financial manager explained the available plans thoroughly. Overall pleased with our experience with Westwood Honda Port Moody BC. More

Great customer service at Westwood Honda I first went out to Westwood Honda last summer when I started thinking of replacing my 24-year old Toyota Camry with an electric car. I met with Lynn I first went out to Westwood Honda last summer when I started thinking of replacing my 24-year old Toyota Camry with an electric car. I met with Lynn who impressed me with her knowledge of EV’s. Since the Scrap-It program had run out of funding at that time, I decided to wait till it was funded again. Lynn contacted me when that happened, and in early January I was ready to scrap my old car and buy a 2015 Nissan Leaf. Throughout the process we got excellent help and advice from Lynn. There was no pressure on her part and all my many and often silly EV questions were answered professionally. I have now been driving my EV for nearly three months and just LOVE it! Living on the North Shore I have to keep the many hills in mind, as these affect the range of my Leaf, but it is actually fun to drive again! More

Amazing Customer Service!!! I purchased my first car with this dealership, and they have amazing customer service. All the process was very smooth, and they were very helpful & k I purchased my first car with this dealership, and they have amazing customer service. All the process was very smooth, and they were very helpful & knowledgeable. I am very satisfied with the service and my purchase. Will absolutely come back for them to service my car as well as to do business with them in the future. More

Awesome service Very awesome people! They will treat you there as a family. They will help and guide you all the way. Thank you very much. Highly recommended! Very awesome people! They will treat you there as a family. They will help and guide you all the way. Thank you very much. Highly recommended! More

Be careful... with this dealership. I purchased my 2010 Honda Pilot from the Westwood Honda dealership... and as a loyal customer I have had all my servicing done there as well. Three th I purchased my 2010 Honda Pilot from the Westwood Honda dealership... and as a loyal customer I have had all my servicing done there as well. Three things that make me question the ethics of this dealership... (1) when my wife went to purchase her Honda Odyssey the typical sales games were played and we were given a final price. We decided to shop around after which the sales manager called us and asked us to come in to discuss the price. My wife was nine months pregnant and we had a three yer old in tow. We drive to the dealership only to find out they are staying firm on their price and told us we would not find a better price in the lower mainland. Needless to say we purchased the exact vehicle we were negotiating for for $600 less from a Honda dealership 15 minutes away. (2) When it came time to replace my 2010 Honda Pilot tires the Westwood Honda dealership touted they had a Honda tire guarantee. I shopped them against Costco and Costco offered the exact same tires for a cheaper price. When I pushed for the price guarantee the dealership told me Costco has access to a manufacturers coupon that Honda didn't have so they could not match the price. The tire guarantee Honda advertises is fraudulent. Shop around for the best price. (3) I brought my Pilot in for regular servicing. Just prior to my servicing the emissions light went on... long story short the light had to do with low oil and some technical issues. The servicing was complete, the oil was topped up and I was told I needed a new pressure switch. which I authorized (an additional $500 to my bill). The light is rest and I am on my way. Six months later same issue, service is coming due and the emissions light comes on... technician says it has to do with low oil and some technical issues... This time I am facing a $2,400 invoice. Seems to me if the problem was fixed properly in August 2018 I wouldn't be facing a $2,400 bill in February 2019... It makes you wonder how competent these technicians really are or if the service is designed to constantly up sell the customer. More

Great prices and awesome, no pressure service I loved my experience with Paul Solta at Westwood Honda. He was super helpful without a hint of sales pressure, and when I changed my mind about purc I loved my experience with Paul Solta at Westwood Honda. He was super helpful without a hint of sales pressure, and when I changed my mind about purchasing an EV and asked for my deposit back, he was very gracious. It was such a pleasant change to work with a dealership that simply gives you their best price and doesn’t haggle. From my research on-line and after going back and forth on price with a couple of other dealerships, I would say Westwood seems to have the best price on used Nissan Leafs. More